Location: 150 Boone Hills Dr, Saint Peters, MO 63376
Office phone
+1 (636) 928-6050
4.5
(9)
(1)
(4)
(10)
(111)
24/06/2015
Great mechanic, friendly people and very reasonable prices for the work done! Last week we replaced the right rear wheel bearing on my husband's BMW. The dealership quoted me $1200 to repair, hi tech did it for little over $500. They did excellent work, car is running perfectly now. So good to have found a great mechanic, they are very versatile as evidenced by the variety of cars in the shop parking lot, I was very impressed with the quality of work and will be bringing our cars back in the future.
Jacquelyn A.
Source: YELP
04/03/2016
This is just MY experience, I know a lot of people like these guys, and I'm not saying anything about other people's experiences, just mine.
I've been trying to pin point an issue for quite some time. I literally made a list of everything I had done, my issues, and what the problem could possibly be. I came to have a problem FIXED.
They had my car two days, which was a great inconvenience and did not perform any of the tests I had suggested. They NEVER called me to ask about doing a test, or replacing a part or anything. I waited all day the second day to hear something. Finally I had to call them 30 mins prior to them closing to find out what was going on.
They didn't do the tests, they didn't rule out anything, they didn't suggest a next move. The problem occurs in a very short window, which was not only explained to them, but WRITTEN DOWN for them.
They were going to charge me, but finally did not, which was their idea. I do NOT have a problem with paying someone, and as I told them, I would have paid a LOT to have this issue solved, but they did not dig deeper. You can't expect the issue to jump out and grab you by the hand.
I won't speculate as to why they didn't look deeper, they only said, "We don't want to be a shop that does a bunch of tests to jack up your bill." Well, those tests may have discovered the issue, and that isn't saying a lot of your mechanics to troubleshoot and find the problem.
I'm sure they are great people, and have a great business with many repeat customers. They have a lot of positive reviews and I do wish them the best of luck.
But when someone specifically asks for something to be done, and has it written down and WANTS the problem solved... you should help them to the best of your ability. And maybe that was all they had...? They were not invested in the issue at all.
Now I'm back to square one and will be looking at other options.
H R.
Source: YELP
31/10/2013
Good Luck ! Had the oil changed and it turned into a big oil leak. To make matters worse I had to cover the cost of the fix. While not expensive it's pretty bad when your expected to pay for their mistake. Save time and money, find another place for you're maintenance or repair. I will !
R S.
Source: YELP
08/02/2011
Tim and his people are honest, friendly and help me keep my car in great condition. I have a 4 Runner that I love to drive and they've quickly taken care of the minor problems as well as service that it needs. They always do what they say and let me know of other service items that I haven't thought about. I'm very happy that I found Hi-Tech.
Jim E.
Source: YELP
10/08/2016
Worst experience i have ever had , Tim the owner is the biggest jerk you ever want to meet. He claims that he works on foreign cars but i have two of them and i have let him work on both and he could never fix either one of them. There are many other places to take your car and i highly recommend you go anywhere but High Tech Automotive!!!!
Melinda B.
Source: YPAGE
04/11/2013
My whole family has been taking their vehicles to HI-TECH Automotive for about the past 5 years. The owner, Tim, and his friendly and helpful staff has never let us down. We know we can trust them to take care of our vehicles and fix them within a reasonable amount of time. They have always been honest and thorough with our repairs. I would recommend to anyone and everyone!
Jason O.
Source: YPAGE
02/06/2012
If you want to be lied to, che...
If you want to be lied to, cheated, and ripped off....then this is the place! ASE certified my sweet pumpkin. Funny how they don't follow manufactures certified repair and service manuals but claim to be certified. If you want to be fleeced then this is the place to go!
dale.disalvo
Source: YPAGE
31/05/2012
A friend recommended Hi-Tech A...
A friend recommended Hi-Tech Automotive and I'm so thankful he did! Our experiences have all been positive. Everyone has been very friendly, they have gone above and beyond to provide excellent service, and have been honest about repairs needed and not needed. We have not been able to beat their prices for quality work either which is the cherry on top!
lizherrera
Source: YPAGE
09/06/2016
Mary Birdnow
Source: FBOOK
26/10/2013
Judy Richardson Frank
Source: FBOOK
07/10/2013
Tyler Wienecke
Source: FBOOK
18/09/2013
Kristy Green Cornett
Source: FBOOK
16/08/2013
Jeff Nafziger
Source: FBOOK
27/07/2013
Michael Ward
Source: FBOOK
21/07/2013
Jennifer Cunningham Reed
Source: FBOOK
12/03/2012
Great people!
Aaron C.
Source: FSQR
05/11/2013
Affordable quality work!
My whole family has been taking their vehicles to HI-TECH Automotive for about the past 5 years. The owner, Tim, and his friendly and helpful staff has never let us down. We know we can trust them to take care of our vehicles and fix them…
Jason O
Source: INPAG
13/07/2016
Couldn't find the real damage
I had an 8 am appointment on 7-8-16 for a Missouri state inspection. We dropped the car of the day before and left the keys in the drop box. At approx. 10 am my wife called and asked if they were finished. She was told they we just…
zeke h
Source: INPAG
18/07/2014
Kept me informed as to what was happening. Trust them with all my car work.
KELLYH
Source: DFORC
28/07/2014
Quality service each time I have had my 2004 Monte Carlo in Hi-Tech's shop
CHAROLETL
Source: DFORC
11/08/2014
It seems as though your shop did a great job fixing the brakes on my 2008 Land Rover. When I am in the area, I will bring my vehicle back for service.
BENJ
Source: DFORC
30/08/2014
I found your service to be more reasonable that other places and good quick service. I have the highest regards and will recommend you to my friends. I owned a business once and know how much referls mean. You did an excellent job and…
ROYS
Source: DFORC
04/10/2014
I loved that you offered a service to pick me up to get my car when it was done, the actual cost was less than the estimate, and everyone was extremely nice through the process.
CHRISTOPHERH
Source: DFORC
06/11/2014
my expectations for honesty and service on my car were most certainly exceeded and for that I am grateful!
TERRYR
Source: DFORC
06/11/2014
What an excellent group of automotive specialists. They got me in right away, worked hard to fix what I needed, and kept my budget, as a single mom, in mind. Very trustworthy!!!!
DARCYH
Source: DFORC
28/12/2014
Loved my service from Hi-tech. Got screwed over by a big name dealer and hi-tech saved me about $1000. My car was in and out of the shop very quickly for the amount of repairs that were done. Couldn't be happier with both customer service…
SARAHG
Source: DFORC
09/01/2015
Employees friendly, service was excellent. kept me updated on the work being done . Work done when promised.
Anonymous
Source: DFORC
07/04/2014
I'm not a mechanical expert, but I can judge someones character within a few minutes. I felt that both Tim and Jeremy were straight shooters, explaining what work needed to be done now, and what may need to be done in the near future. I…
DON & ALESSANDRAA
Source: DFORC
19/04/2014
Not sure
Anonymous
Source: DFORC
19/04/2014
Thanks for your service will return in the future for auto repair.
RICHT
Source: DFORC
19/04/2014
Great service. Friendly staff
Anonymous
Source: DFORC
19/04/2014
Friendly, fair-priced, and fixed our problem - what more could we ask?
DAN & STACYW
Source: DFORC
30/04/2014
very friendly staff. trustworthy repairs. clean establishment
DALE & JUDYF
Source: DFORC
21/03/2015
As always it was a great experience. I had a major repair where the estimated job was $4,100. The final job was $1,985. Not being a mechanic, I would not have known the difference if they would have repaired the problem and charged me…
DON & ALESSANDRAA
Source: DFORC
03/05/2014
Very happy with the service and quality of work performed on my '89 Porsche 911. I appreciated the recommendations to correct some other issues while my engine was out. Great job!
TIMH
Source: DFORC
21/05/2014
Tim and his staff do wonderful, honest work. I have been a satisfied and loyal customer for years, and will continue to bring my vehicles to Hi-Tech for years to come.
JOEG
Source: DFORC
14/06/2014
Pretty expensive (over $120...) for a tire balance rotation and telling me how much brake pad is left, while telling me my clutch is fine from driving my car... I suppose I pay for not asking for the details about charges before I drop off…
TOBYH
Source: DFORC
14/06/2014
Brought in my fiancée's car for squeaking brakes and thought it might be a replacement. Guys did a great job checking and cleaning brakes. They said brakes were good for at least 4 more months. Appreciate the honesty and friendly…
DOUG & CHRISTIENB
Source: DFORC
28/06/2014
Ive recommended several times. Will continue to do so
MIKEC
Source: DFORC
04/07/2014
Haven't had bad service yet & I don't expect any in the future. Always a pleasant experience with HI-TECH ! ! !
EDD
Source: DFORC
08/07/2014
Fast, efficient service as always! Thanks Tim!
THOMAS & JAMIEM
Source: DFORC
08/07/2014
The first quote by Eric had a double charge for labor. When we told him we would take the car elsewhere he called us back and told us of the "mistake" in labor charges. I just can't help but find it fishy that he stuck by his first quote…
ASHLEEB
Source: DFORC
13/07/2014
very good services evened in the rain joe
JOSEPH & MARYH
Source: DFORC
13/07/2014
Upfront and honest. Thank you!
SCOTTT
Source: DFORC
13/07/2014
I am a regular and usually don't ask many questions, but I think its good business to give a good verbal explanation of what's been done and value added.
JIMO
Source: DFORC
18/07/2014
In and out quickly, ended up charging me less than the original quote by a bit -- which has *never* happened to me before. Highly recommend these guys!
JASONE
Source: DFORC
27/07/2014
I like the personnel & the vicinity.
DARLENEB
Source: DFORC
02/08/2014
Excellent service and professional staff. Enjoyed reading the paper and magazines in the lounge. Would recommend to a friend who needs service on their cars. Thank you!
STEVE & JOYCEH
Source: DFORC
22/08/2014
Thanks for accommodating me with a same-day appointment!
REXH
Source: DFORC
01/09/2014
Would have appreciated just a little more feedback on status during the repair period.
MIKEF
Source: DFORC
02/09/2014
This was our first time using Hi Tech to repair our 2006 Land Rover. If you know anything about Land Rovers they are a hassle to get repaired since there only a couple places that repair them in any given city. I am very glad we found…
EDD
Source: DFORC
03/09/2014
Love these guys! Great, honest work!
CARINB
Source: DFORC
05/09/2014
great service. very knowledgeable.
JERRY & ANDYH
Source: DFORC
18/09/2014
Although this was a first visit with Hi-Tech, they seemed very trustworthy and straight forward. I didn't feel like they had to milk me for every dime I had. The next time work needs to be done, I will definitely head to Hi-Tech.
STACY & TIMC
Source: DFORC
04/10/2014
Professional service, quality work-as ALWAYS.
DAVID & DEBBIEB
Source: DFORC
20/11/2012
This is a family own business, they are fair, they have good prices and they good work. It is hard to find this type of integrity in the automotive industry. I would highly recommend them.
APRILW
Source: DFORC
20/11/2012
I always get fast courteous service.
Anonymous
Source: DFORC
20/11/2012
Excellent Service and very instructive and Kind.
GARY & KATHYO
Source: DFORC
20/11/2012
Your team is excellent!
DAVID & SHARONC
Source: DFORC
20/11/2012
I've been a customer of Tim's since Hi-Tech came into existence many years ago. We've put multiple vehicles in his care and I can always expect the repair or service to be completed on time and at the estimated price. Our mini-van…
DONG
Source: DFORC
21/11/2012
I always receive fast courteous service from Hi-Tech.
JULIED
Source: DFORC
03/12/2012
At Hi-Tech Automotive, they do high quality work and are very informative at a fair price. I would recommend them to anyone.
ERIK & MONICAB
Source: DFORC
04/12/2012
work done as promised. No problems.
Anonymous
Source: DFORC
04/12/2012
This shop is very honest and up front with what needs to be done. No surprises.
MARILYNL
Source: DFORC
04/12/2012
Always get great service at Hi-Tech. Always trustworthy and do great work!
JERRY & ANDYH
Source: DFORC
04/12/2012
The key fob for our 2005 Jaguar wouldn't work. The techs stayed with it until they had it functioning! The price was really reasonable. Everyone was very nice and we even received a thank you note a few days later!
RAY & GAYLEH
Source: DFORC
03/01/2013
Very good service over all. Have been using Hi-Tech for over 15 years. That should be enough said.
ROGER & DEBBIES
Source: DFORC
04/01/2013
Love Hitech Automotive. They are honest, fair and do good work. They have even given me a ride home when I needed one. Check out High Tech Automtive, you wont be dissapointed.
APRILW
Source: DFORC
04/01/2013
I would highly recommend Hi-Tech Automotive to anyone that I know. Honest, fair, quick turn around times. Tim Helmick and company exceed expectation. Thank you, Tim
ROBV
Source: DFORC
04/01/2013
I just did this yesterday. How many times do I need to tell you that you are wonderful?
ROGER & DEBBIES
Source: DFORC
05/01/2013
Always appreciate the timely service!
KELLYH
Source: DFORC
18/01/2013
Hi-Tech automotive are great they do an excellent job and explain everything!!!
GARY & KATHYO
Source: DFORC
28/01/2013
I appreciate Tim's honesty and care.
JIM & DONNAT
Source: DFORC
11/02/2013
I like coming there cause it is smoke free and the waiting area is always clean. A donut woulda been nice buit I can understand why it is not feasible to bring food every day. But the coffee machine is a nice touch. I also appreciated…
DALE & JUDYF
Source: DFORC
03/03/2013
Very nice folks, great customer service.
CHARLES & CINDYL
Source: DFORC
22/03/2013
HI-TECH's staff was very helpful in addressing my issues to my liking. They are not pushy, and don't attempt to sell parts or service that one does not require at the time.
PERRY & ANGELAM
Source: DFORC
29/03/2013
honesty and integrity to the core. U guys will have all my business.
RICKH
Source: DFORC
30/03/2013
Every thing was good, except you didn't replace wiper blades on rear window. Front wipers were changed.
JERRY & HELEND
Source: DFORC
06/04/2013
We needed some rear tires.Very quick call back with the pricing information. Got us in on short notice. Very professional and courteous. Would return for future auto needs.
STEVE & JOYCEH
Source: DFORC
06/04/2013
One of those very, very hard to trace issues and Tim and the crew got it exactly right! Thanks, Ken & Carol
KEN & CARROLL
Source: DFORC
08/04/2013
I don't think I have ever gotten better service for anything, anywhere, ever! It was a stupendous experience!
ROGER & DEBBIES
Source: DFORC
13/04/2013
Tim and his team always do an amazing job! I appreciate their honesty and integrity so much! It means a lot to me that I can trust them to recommend only repairs and services which are necessary.
TAMMYH
Source: DFORC
15/04/2013
Great service and thanks for getting me in for a radiator repair so quickly.
GLENNG
Source: DFORC
28/04/2013
Repaired spark plug blowout on truck runs great only complaint was estimates were off but minor problem
JUSTINB
Source: DFORC
29/04/2013
They did a GREAT JOB with my gas last summer. I had a gas leak and they found it right away. I would so recommend them to my friends.
KURT & MARYM
Source: DFORC
30/04/2013
I already have, many times. Thanks for all you do for me and my girls cars!
MICHELEQ
Source: DFORC
04/06/2013
Great job! Truck runs great and price was very competitive.
MERLINR
Source: DFORC
14/06/2013
Thanks for taking good care of Carol and the Civic!
KEN & CARROLL
Source: DFORC
14/06/2013
My truck developed a knocking sound in the engine, I thought I was done when I took it in to Hi-Tech (Based on their excellent reviews) to have diagnosed. They methodically troubleshot the noise and found out it was a broken bolt due to…
PATRICKM
Source: DFORC
21/06/2013
I don't think I've ever had a better oil change in my whole wide life!
ROGER & DEBBIES
Source: DFORC
21/06/2013
Always fast courteous service.
JULIED
Source: DFORC
21/06/2013
I am always treated so, so well at Hi-Tech. They spent a great deal of time and effort figuring out what was wrong with my car, and yet kept the cost down. Excellent, really!
THOMASR
Source: DFORC
22/06/2013
I've been bringing my vehicles to Tim and Hi Tech Auto for years. There's no one I trust more to fix my vehicle and to advise me on repairs.
JOEG
Source: DFORC
06/07/2013
Thanks for keeping us running!
MARK & MARJORIES
Source: DFORC
07/07/2013
I was looking for a new shop and I was glad that Hi-Tech Auto was recommend to me. I will be back.
MATT & JANETC
Source: DFORC
11/07/2013
I experienced some problems that were not related to the work that was being done on my car, and Jeremy took care of the situation immediately. I was leaving the next day to drive across the country to help my son move from Tulsa, OK to…
PETE & CANDYM
Source: DFORC
20/07/2013
We have been dealing with the same repair shop for almost thirty years; but they were unable to fit us in for two weeks. I visited the AAA website for a list of approved shops nearby, and your name was listed. After talking with Tim on the…
JOE & JANETP
Source: DFORC
27/07/2013
Recommended your services to a friend today.
CINDYD
Source: DFORC
05/08/2013
I took my fleet vehicles to HI-TECH and was impressed with the honest assessment and quick turnaround we received for our vehicles. The invoicing process made it easy for my company to pay from Ohio. Thanks Tim!
NATHANP
Source: DFORC
09/08/2013
Need to bring back to check (what I believe) is a belt adjustment for AC repair which was one aspect of many getting fixed and need to connection for speakers. I believe this is one plugin and perhaps due to being unplugged to repair AC…
BENB
Source: DFORC
17/08/2013
They were very thorough with their diagnosis of our car. They were very reasonable with the price of the work that they did.
BECKEYP
Source: DFORC
31/08/2013
Always confident that when I take my car here it will be serviced in a professional and timely manner.
JAKE & AMYI
Source: DFORC
06/09/2013
always professionally done. a flavored coffee creamer would be an added bonus
DALE & JUDYF
Source: DFORC
13/09/2013
my car runes very good now more power and speed and quited 96 cad joe
JOSEPH & MARYH
Source: DFORC
14/09/2013
Excellent, As Always!
KIMBERLYR
Source: DFORC
26/09/2013
Everyone at Hi-Tech is great to work with, knowledgeable & truly looks out for the customer. They explain everything in detail & provide options. Great shop!
SETHB
Source: DFORC
27/09/2013
your waiting room is always clean and has coffee choices. I had an appointment and was taken right away as I arrived. I appreciate the good work you do.
DALE & JUDYF
Source: DFORC
30/09/2013
Great service! The only complaint I have is that there were greasy handprints on my inside door handle and greasy footprints on my floor mat. I'll go back to have some additional work done.
JOHN & CHERYLL
Source: DFORC
07/10/2013
I went to Hi-Tech to get an honest diagnosis. Since I know very little about the mechanics of my vehicle; being able to trust someone is telling you the truth about what is wrong with your vehicle is PRICELESS. I was told by another…
GRETCHENC
Source: DFORC
03/11/2013
always a clean waiting lounge with coffee. thank you.Being Christian owned is a bonus!!
DALE & JUDYF
Source: DFORC
06/11/2013
It took 13 days for my car to be fixed, which was inconvenient, and it was very expensive, but it has been working fine since then! Your people were very nice, and I really love your waiting room, with magazines and hot chocolate!
TOM & KATHYR
Source: DFORC
24/11/2013
I feel confident when I bring any of my vehicles in for ANYTHING, that the work will be done correct & efficiently ! CUSTOMER FOR LIFE.........
EDD
Source: DFORC
06/12/2013
excellent job! and they finished it on record time!! you guys are awesome!
MEREDICG
Source: DFORC
14/12/2013
I didn't have anyone that I use on a regular basis and my son's car wouldn't start. I found HiTech online! I read reviews and thought they sounded reputable! They were awesome! I had my car towed there without having to show up, they took…
Anonymous
Source: DFORC
14/12/2013
Always good work. Maybe a bit more expensive but done right the 1st time!!
MIKEC
Source: DFORC
14/12/2013
Dam the prices are high exspecailly a tune up 246.00 for 1 cylinder come on
Anonymous
Source: DFORC
03/01/2014
Quality work to keep your car running longer and adds more life to your car. Friendly Service
GARY & KATHYO
Source: DFORC
21/01/2014
Hi-Tech is always quick, their work has been excellent, they are honest in their practices, and fair and up-front about their prices.
THOMASR
Source: DFORC
22/01/2014
The new clutch is great!
SCOTTH
Source: DFORC
24/01/2014
Everything was great. Very professional. I felt good about the interaction, and I can't always say that after a visit to an auto shop.
REXH
Source: DFORC
25/01/2014
Always polite & willing to explain repairs.
JULIED
Source: DFORC
10/02/2014
Tim and his staff are thorough and very professional. I would recommend HI-TECH to anyone who is looking for a honest and affordable place to take their car.
ERIK & MONICAB
Source: DFORC
21/02/2014
I was very pleased with the service I received! Everyone was professional and courteous. Thank you for letting me use a loaner car!
JANETB
Source: DFORC
22/02/2014
Ive always found the guys at HI-TECH to be very fair and service is great
MIKEC
Source: DFORC
28/02/2014
You guys walk on water.
DAVID & SHARONC
Source: DFORC
02/03/2014
Always great service from Tim, Jeremy and the team. Communication is clear, and they always work hard to provide the best price. Never leave Hi-Tech disappointed with the way they have treated me as a customer.
JAKE & AMYI
Source: DFORC
07/03/2014
I had to return for a leak & there was no problem in getting service.
DARLENEB
Source: DFORC
17/03/2014
Great customer service and reliable.
ERICKS
Source: DFORC
21/03/2014
the work is away excellent and the staff is very friendly joe
JOSEPH & MARYH
Source: DFORC
28/03/2014
Excellent as usual.
DAVID & SHARONC
Source: DFORC
16/01/2012
Never Again
I used to love Hi-Tech Automotive until recently. They seemed honest, cheap, and trustworthy. At the end of 2011 that all changed though. I took my car to them because I was experiencing quite a few problems. They diagnosed it, told me…
josidystosidy
Source: CSEAR
04/11/2013
My whole family has been taking their vehicles to HI-TECH Automotive for about the past 5 years. The owner, Tim, and his friendly and helpful staff has never let us down. We know we can trust them to take care of our vehicles and fix them…
jasono381307050
Source: CSEAR
29/11/2013
The best way I know to describe Hi Tech Automotive is high quality ! High quality in character, competence, and courtesy! They truly live up to their slogan, Professional Service You Can TRUST !
randyc591733673
Source: CSEAR
05/02/2015
http://hitechautomotivemo.com/\r \r Beware of this Guy/Shop (Tim and Tony)\r Bad Customer experience\r \r On 2/4, I called this garage and talked to Tony. I wanted to get my Honda Odyssey Transmission replaced. Transmission was broken and…
rajeevp
Source: CSEAR
13/07/2016
I had an 8 am appointment on 7-8-16 for a Missouri state inspection. We dropped the car of the day before and left the keys in the drop box. At approx. 10 am my wife called and asked if they were finished. She was told they we just…
zekeh697771175
Source: CSEAR
19/07/2016
PLEASE READ IF YOU HAVE A FOREIGN CAR. I have two high end cars and they always been very well maintained. I'm not going to bore you with all the details but I have never been treated so poorly by anyone that has ever worked on my cars.Tim the owner is the biggest jerk i have ever met .He is not competent to work on foreign cars and need to stick with what he knows. I have Range Rover and a Mercedes and he couldn't fix either one of them even with multiple trips back to the shop.When i questioned his competence he became very nasty and told to count the foreign cars in the parking lot and if there where fifty cars out there only 4 where foreign. Its worth taking your car to the professionals as we all know you get what you pay for. I was trying to support local businesses in the area but would rather pay a few extra bucks to have it done right the first time!!!!!!
Joseph Hill
Source: GPLAC
21/06/2016
Hi-Tech Automotive exceeded my expectations. I needed some carb work and they were more than willing to get my 86 Honda Civic running again. Dimitri cleaned it up and got it running perfectly. I recommended this shop to all my friends. They're fair in their pricing and really know what they're doing.
Andrew Boswell
Source: GPLAC
25/05/2016
My sister in law went here a few years back and had some "work" done to her van. Turns out that the work was never done and she called them out on it and they said that they had a disgruntled employee at that time who must have taken out their anger on her. Skip forward a few years I had my starter swapped out (which they did). However after this two problems emerged from my car that I've never had before going to the. The gas pedal will occasionally stop halfway through putting your foot down and right turns would make a loud grinding noise throughout the entire car. Fast forward to last month my employee took his car here and he had been quoted with a bunch of stuff that was needed for his truck. He took it to a prefered mechanic of his and was told all that stuff was fine. When confronted about this they used the excuse of "within that time we had a disgruntled employee that we had to let go." Be careful of "disgruntled" employees here because they apparently don't pay to well.
Andrew Vaughn
Source: GPLAC
12/07/2016
I had an 8 am appointment on 7-8-16 for a Missouri state inspection. We dropped the car of the day before and left the keys in the drop box. At approx. 10 am my wife called and asked if they were finished. She was told they we just starting on it and should be finished in about an hour. At approx. 12 pm my wife had driven by the shop and saw our car had moved position in the parking lot and was on the other side, so she called and asked if they were finished. They said they were working on it now, everything looked good and they were almost finished. She asked how they were working on it, because she had just seen it outside. they said the just pulled it out for a sec for a rush job. About 2:30 pm they called my wife and said it needed about $585 of repairs, and they would be done with the inspection in about an hour. The inspection report calls for brake pads less than one-thirty-second of and inch, and rear control arm bushing torn out allowing excessive wheel movement. They called back about 3:30, to see if we wanted to do the repairs, I told them no not yet, and i would pick up the car. They said they would get it ready. I arrived about 4:15 to get my car and they still had it hooked up to a computer. Had to wait another 15 minutes for them to finish, inspection time on my report is 4:32:05 pm. I changed the rear brakes myself and found the inside pads to be about 1/8" thick, and the insides to be about 1/16", twice the limit. Then when I checked for rear play according to the manual, I found no play at all. I then took the car to a different shop and paid for another safety only inspection. They came back and told me they could find no play at the rear left wheel, but the front right wheel had a damaged sway bar end link. This also is the wheel that Hi-tech claims to have checked! So not only did they fabricate problems to charge money, the didn't catch the actual problem that was a true safety issue. I passed the emissions, and I am happy to pay for it, but was charged $12 for a fake safety inspection.
Zeke Holmes
Source: GPLAC
07/01/2016
Hi Tech has been amazing to work with. As someone who has a very basic understanding of car repair, Hi Tech does a fantastic job of educating me on the problems that arise, what caused them and how they will be fixed. I make sure to refer them to all of my friends and family. Next time you have car troubles or need maintenance, go to Hi Tech; you won't regret it.
Josh Cornell
Source: GPLAC
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