01/09/2013

It's always a pain to have to get your car's body fixed up (especially when it's not your fault, argh!) but at least Ray's makes the process not so awful. The folks that work here are very pleasant and easy to deal with and were patient with all my questions. They weren't the preferred body shop for the insurance company I had to use but they have a good relationship with that company's adjuster. I do believe they are the preferred shop for some other insurance companies. There is a Hertz rental car office on-site so if you need a rental, you can drive off in a temporary vehicle. Ray's also keeps you updated on the repair progress via text messages, and often the repairs take less time than estimated. And they are not a chain too. I know other people who use Ray's as well and are satisfied.

Lisa H.

Source: YELP

17/07/2015

Thank you so much for fixing my car.your facility is beautiful! Thanks for building a place where women would be comfortable! Your employees were knowledgeable and friendly. And the workmanship dome on my car was superb! My car was finished on time as promised! Thank you again for your staff and may God bless you all!

Stacy L.

Source: YPAGE

12/09/2012

This place is AWESOME! They to...

This place is AWESOME! They took care of the repairs to my truck, made it look good as new and also fixed a ding in my windshield for free. The mechanic on duty did an oil change while I waited the day I picked up my truck. It was so nice to have a comfortable waiting room to wait in and the repairs were quick and professional. The whole staff was wonderful and friendly. Will definately go there again if the need arises.

Beth A.

Source: YPAGE

12/09/2012

Thank you for making us Auburn...

Thank you for making us Auburn's number one repair facility.

rayscollisioncenter

Source: YPAGE

21/08/2012

Highly Recommend !

Very good work. My car looks new again. I highly recommend. A one stop shop for auto repair, glass, and rent a car, all in on building. Thanks.

Jeff T.

Source: YPAGE

29/01/2016

Each individual I spoke with or helped handle our claim impressed me with their exceptional professionalism, friendliness and knowledge! I delivered my vehicle on Thursday and was notified the following Thursday it was ready for pickup. I appreciated the text notificationsize on their progress as well. Highly recommend Ray's and we will certainly contact them in the future if needed! Thank you for your exceptional customer service and providing us with a wonderful experience during a time we weren't thrilled about! You will have many happy customers by simply continuing the customer service care you provide. Thanks again!!!! William and Cassie Harrell

Cassie Harrell

Source: FBOOK

28/04/2016

The absolute best body shop East of the Mississippi River !

Antonio Alliedaddy Lane

Source: FBOOK

11/08/2015

Ray's handled my car with efficiency and ease. Was repaired and back in commission in impressive time. I would recommend them to anybody!

Kristen Scarbrough

Source: FBOOK

15/01/2015

Absolutely love Ray's.. hard to find honest mechanics these days.

Tim Belinda Mills Kromoff

Source: FBOOK

13/10/2014

VERY GOOD SHOP...WELL ESTABLISHED AND RAN BY A VERY PROFESSIONAL STAFF,VERY CUSTOMER ORIENTED ...QUALITY REPAIRS IN A TIMELY MANNER...

Bobby Hall

Source: FBOOK

06/06/2016

Sabrina Renee Smith

Source: FBOOK

24/05/2016

Keith Massey

Source: FBOOK

23/12/2015

Haven Knight

Source: FBOOK

02/12/2015

Carley Jean Clark

Source: FBOOK

07/03/2015

Will Schlader

Source: FBOOK

15/10/2014

Lamar Richardson

Source: FBOOK

20/05/2014

Shawn Broach

Source: FBOOK

05/03/2014

Elvis Brown

Source: FBOOK

05/03/2014

Stacy Morris Brown

Source: FBOOK

31/12/2013

Georgia Casas

Source: FBOOK

28/12/2013

John Scarbrough

Source: FBOOK

24/11/2013

Michael Smith

Source: FBOOK

15/11/2013

Sandi Williams Coulter

Source: FBOOK

08/10/2013

Matt Robinson

Source: FBOOK

01/10/2013

Stephen Bryll

Source: FBOOK

23/07/2016

Go there if you want to be ripped off. My car was hit and took it to this garage for repair. They used a bumper from the market that was second hand, and was defective (the bumper did not fit properly with the front light panel visibly). They also changed my front light with a similar off the market part which was of real bad quality. The insurance that was covering this repair was of the other driver who hit me (homeowner's insurance), who also preferred using third grade parts for my car rather than using at least good quality ones. Now they argued that they had mentioned it in the bill in small prints, which obviously no one would understand. So I called the insurance few times they never responded. I went back to Ray's Collision since the lights they replaced became hazed in few months and they claim to have warranty on their work for 1 year. They said they will change the light, by that time I have moved to Atlanta, and they made me drive down 100 miles in the middle of the week promising the change. When I reached their shop, they took my car in for repair. After I came back after few hours, they said they could not change it since lights have no warranty. They could have said that when I called them for a month to schedule the change. They were unethical in their dealing and so was the insurance company.

Swagata Mukherjee

Source: GPLAC

19/06/2014

We are so thankful for Ray's Collision Center. Our truck broke down on the side of the highway, and before the wrecker could even get us there, they had the necessary parts on order. The folks working their made my family feel at home - we had been driving all day, with only three hours left to go until we were home, and they had fun activities for my kids to do and wonderful cold drinks provided for free. Not only was the service fantastic, but the work done on my truck was done quickly and completely. I was overwhelmed by their southern hospitality and their love of the military. Thank you so much for all your hard work, working into the night, so we could get home. I have to add.....they even called us the next day to make sure we made it home ok. I felt like family!

Paul Chappell

Source: GPLAC

01/06/2013

My son's Scion was damaged almost to the point of total loss, but the team at Ray's fixed it up as good as new. I appreciated the frequent phone calls on the status of the 2 week repair. Their shop is practically new, with modern equipment for any kind of repair. I had to drive in from Houston to Auburn ( 12 hours ) for the pickup and was delighted as I followed my son on the trip home. The car ran great, no rattles, no shakes, alignment, paint, and body work were excellent. Highly recommend Ray's collision.

Mike Warren

Source: GPLAC

02/09/2011

I have had my car repaired here after 2 different wrecks. Both times I was happy with the quality of repairs & would recommend this shop to my family & friends! Staff was friendly and kept me informed on my cars status until completed.

A Google User

Source: GPLAC

20/09/2010

Took a vehicle to them based on ford dealership's association with them. Now I know why they no longer carry the Ford name. Had to take a vehicle back more than 10 times for problems ranging from doors not lining up, parts not painted and exposed (rusting), continued water leaks into the vehicle, and a door panel they cracked (that they never could fix properly or replace). Wouldn't be surprised if I am still fixing problems they created (not from the initial wreck) 5yrs from now. On a side note, the paint, where done correctly, does look good, at least for now.

A Google User

Source: GPLAC