27/11/2013

By chance, I got a flat right outside of this place one day and they helped me out even though it was 5:30 and they closed at 6. That was really nice of them, I'll give them that. However, the waiting room was literally freezing - not heated. I had my gloves on inside for the whole hour it took to fix my car.
Now the other problem I have is that these guys can be really rude - the night I got the flat I attested it to the fact that it was late and they wanted to go home. But the other day I called to make an appointment for a repair and the man who answered was incredibly rude and condescending. If someone talks to me like that, they will not get my business. I will not be going back.

S R.

Source: YELP

20/03/2016

Clay's Service Center
138 W Main St.
Mechanicsburg, Pa. 17055
Today I went in for inspection 3/18/2016 at 9am.
Waiting, my van is sitting in the dock with no one around working on the inspection. Oh there he is working on another vehicle! OMG, while I am sitting here waiting! It has been an hour. They charge 76$ an hour. These people are the slowest " auto garage" I have ever experienced.
Then he shows me a paper of an estimate of over 500$ for rear brakes, a caliper pin, a license plate light, & the battery tie down is loose.
I don't know about you but that is outrageous.
It has been 2 hours! I leave without 70$ & my inspection sticker!

Jay P.

Source: YELP

03/12/2012

Took my car here to get an oil change, tail light bulb replacement and a diagnosis as to why my check engine light was on. The total for this "work" came to $268. My appointment was also made for a Wednesday when I'd be out of town so it would be done when I came back. Went to pick it up that Saturday and was told it wasn't done and, in fact, no work had been done on it because he had written down he had the car until Monday. I told him I might not be able to pick it up until Monday, not that he could work on it until then. The appointment was for Wednesday! So I was without my car for longer than expected and inconvenienced when the whole point was to have it done while I didn't need the car. Furthermore, they FINALLY called on Monday to say why the check engine light was on and they recommended an $800 repair job that we declined because we are moving to Okinawa, Japan in January and won't have our vehicles. He then told my husband for the work that had been performed our total would be $138. My husband went to pick up the car and was told $268 instead. I called for an explanation today and was told that the diagnosis cost $114 because it took an hour and a half and their fee is $76/hr for labor. How it takes an hour and a half to hook a car up to a code reader is beyond me. Also, $100 for an oil change and tail light bulb replacement seems mighty hefty to me. DO NOT take your car here unless you want to pay an arm and a leg and have miscellaneous charges and for them to lie about how long it takes to do something so that you end up having to pay more in labor. Just like most mechanics, they are swindlers and will rip you off for whatever reason. I am convinced that they decided to charge us more because we declined the $800 repair job. Make an appointment here at your own risk.

Miranda Seitz

Source: GPLAC

08/11/2008

This guy installed parts on my car after I explicitly told him not to and to call me 1st if he needed permission. He smirked when I asked him about. It has been my experience that ANY work that needs to be done on a car that there either be an agreement up front or a phone call authorizing parts replacement. This is sleazy - I highly recommend someone else,

A Google User

Source: GPLAC