21/02/2008

COMPLETELY AND UTTERLY USELESS

Utterly USELESS! I popped in to have my car looked at and because I couldn't leave the car (having no way home) they asked me to come back the next day at 8am. So sure enough - went to great trouble to be there AT 8am only to be told that…

ed266

Source: CSEAR

15/09/2010

I have only good things to say

My husband and I have both taken our vehicles here (2006 ford f250 and 2001 Expedition) and have had great service. i had one quote from another place down the road for for my a/c for $1500. Guarantee got it running for me for $500. My…

MWestberry

Source: CSEAR

03/12/2010

Best Auto Repair & Customer Service

I saw the review below and knew I needed to set the record straight. I have used Guaranteed Automotive 5 times now and have been sending others who have had the same experience. I don't usually recommend people or businesses because I…

eljohn

Source: CSEAR

27/01/2010

Wannna throw your money down the drain....he's your man

They mis-diagnosed the problem....then further damaged my truck. After multiple efforts to get them to correct the issue, they tried to put blame on my tires needing balanced. When we got them balanced, and the issue was still there,…

nateandandie

Source: CSEAR

05/11/2010

HUGE WASTE OF TIME & MONEY!!

Warning! Watch out for this place!! I took my truck in for a brake job. Furnished them with my own brand new green stuff pads, and SS brake lines that I had purchased through Summit. Also asked for a full flush. Only 1 problem, when they…

starlightstarbrightcheryl

Source: CSEAR

13/01/2011

These guys aarae the best and treat women fair!

I've brought my car here on a number of occassions and these guys are always very kind and honest. No outrageous "diagnostic" fees like other shops in the area like McSpaddens. My Acura MDX now has 150,000+ miles on it and is starting to…

c00kiedog

Source: CSEAR

28/12/2011

contact BBB & The Attorney General of Tx RIP OFF

When I purchased a 1996 Lexus, it was not leaking oil. I invested in rack and pinion repair, dash warning light repair and thought it prudent to invest in preventative maintance, which Guarantee Automotive said, was done costing a total…

Arleen 1

Source: CSEAR

11/08/2016

If you have any need for a mechanic, then this is your place! My transmission went out last week, and they had my truck up and running like new in a few days! They were affordable and efficient! This is a great, local family run business! No bait and switch with this shop. They were straight up and on the spot.

Dustin Shaffer

Source: GPLAC

12/04/2016

I was referred to Guarentee Automotive by my old mechanic from my hometown and was just blown away with what caring people Scott and Debbie are! They took such good care of me while I was there and went well out of their way to make sure I had a ride back to my house, ensure that my car was safe to drive, and making sure I didn't have to spend more than necessary. They are such honest, accommodating people and I will definitely be coming back for any future car issues!

Lily Sparkman

Source: GPLAC

16/05/2011

The guy who runs this place is rude and doesn't care if he has your business or not. They quoted me $345 to replace my alternator in my 06 chevy 1500. After they quoted me, I went and researched prices and found that they were charing me at least $100 to much. When I went in and proved to him I had seen other quotes, he just started talking about how expensive it is to have a biz in Lakeway and how he has too much over head, etc. THOSE ARE NOT MY PROBLEMS. Then he had the nerve to say "cool dude, when I was your age I ran all over town searching for better prices too. Good for you dude". I am an educated business owner. I don't talk to customers that way. Too bad I live right down the street and will never go to that place again. 0 STARS

Heath Hale

Source: GPLAC

31/01/2009

They have always been fair to us. We have been loyal customers for over 9 years. They always finish when they say they will and the price is always pretty close to the estimate. In my book they are good people. I don't know what type of business this other guy is in. But if someone just popped in where I work and expected me to drop everything I was doing, I would tell him not to bother coming back.

A Google User

Source: GPLAC