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Auto repair shop - West Chapel Auto Service - in Cherry Hill

71 reviews

Location: 309 Chapel Ave West, Cherry Hill, NJ 08002

Office phone

+1 (856) 662-3656

4.7

71 total

(5)

(0)

(1)

(2)

(61)

22/04/2016

Great work at an affordable price! My Honda Just hit 115k and i wanted to get an engine diagnostic as well as changing my Timing Belt. Jay was really great and is a hard worker. He did a fantastic job and was way cheaper than the dealer. I'll be seeing him again when i come to get my oil changed. Thank you so much!

William R.

Source: YPAGE

07/02/2012

Jay has been my mechanic for t...

Jay has been my mechanic for the past 20 years and he has never let me down. He is honest, fair and the work he does is of the highest quality. I would never even consider going any place else. And if that wasn't enough, he's a great guy, too.

dmichael84

Source: YPAGE

14/10/2010

First Class

Do you want to take your car to a shop that other customers recommend and trust completely? These guys have done a lot of work for me over the years on four different cars. Engine work, brakes, suspension,and transmissions, etc. It's nice to not have to worry about whether you're going to get what you need done. I just leave them my car, tell them what the problem is, and they always give me their best. I've been going to West Chapel Auto for over ten years. I trust them completely. They've become good friends. You shouldn't hesitate to bring them your business.

larryk123

Source: YPAGE

09/08/2010

Horrible Service

The owner said he could fix my car. I left my car there and checked up periodically. He continuously said that he was getting to it over a three week span. I finally decided to check on the vehicle and found out that he had not touched the car. After three weeks!!! He changed his mind and said that he didn't want to work on it because once he looked at it he figured he didn't have enough time to dedicate to the problem. He wasted three weeks of my time, after continuously stringing me along. If you have time to waste and don't need your car back anytime soon go with this guy. Also, if you want to risk not getting your car repaired at all.

agladney

Source: YPAGE

19/01/2015

Jay is a truly an honest and brilliant mechanic. Jay can diagnose correctly, explain it so you understand it, give your alternatives, and quote you a fair price. Then he does the job right and on time! I'm lucky that Jay has been my mechanic for many years. He is the reason that I go to West Chapel Auto, because I can depend on Jay. He is certified so you can take your car without any problems. He's amazing and very trustworthy. Thank you Jay

Sean Green

Source: FBOOK

06/01/2015

Jay is the best. I work out of my car and he makes sure to keep me on the road.

Ilene Gordon

Source: FBOOK

14/02/2015

Jay is great to deal with, honest and knowledgeable! Been using his services for years now and no complaints at all! Thank you Jay! See you soon.(Not too soon though)

Jeff Decker

Source: FBOOK

10/02/2016

I got to go check him out

Henry Bussey

Source: FBOOK

10/03/2015

Jay love u like my own Brother, best car dude in the world!!!

Carla Hannah Harpo

Source: FBOOK

05/03/2015

Do u work on 2005 acura tl?

Jason Marrs

Source: FBOOK

27/12/2008

GREAT SERVICE AND GREAT PRICES!!!!

I own a BMW and was spending a fortune getting it repaired at the dealer. WEST CHAPEL AUTO SERVICE is great. Small shop, great service and fair prices. I can rely on a good job. I'll never take my car anywhere else.Thanks\r \r

2bubba123

Source: CSEAR

15/01/2009

GREAT FIRST TIME EXPERIENCE!!!

This was my first time going to West Chapel Auto. I am new to the area and found their info through City Search. I took my Honda Accord to them to have a new radiator and belts put in. In my dealings, I found them to be professional and…

joeybagadonuts00

Source: CSEAR

11/02/2009

THANK YOU!!!!!!!!!

Jay and Lorena run the best garage in Cherry Hill. I currently live in Phila. and still return to this place when I have a need. They have been trustworthy, prompt, and fair. Lorena and Jay have been able to give advice over the phone and…

donnyg1

Source: CSEAR

29/04/2009

Great Place!!!! Great Service!!!!!

A great group of people! The place is really clean, They always make me feel welcome regardless of how busy they are, they will drop what they are doing to help you. Great service every time. I have taken every car I own there and won't…

chicky9823

Source: CSEAR

20/10/2009

Great Mechanic

Are you a woman (or a man) who has felt a little out of her element when she had to go to her mechanic? Are you tired of feeling vaguely screwed by your mechanic? And, not in a good way.\r Then, listen here. The friendly folks at West…

shawnsh

Source: CSEAR

20/10/2009

EXCELLENT SERVICE

So, we all know times are tough and despite my desire to "stimulate" the economy, I'm not going to be able to purchase a new car for awhile, so last week I took my 9 year old car here for an oil change and a comprehensive…

logans123

Source: CSEAR

24/11/2009

Poor reception

I just called for some information. The reception was so unfriendly and made me decided to go to another shop. I suggest they hire another reception to save their business.

antonio1980

Source: CSEAR

25/01/2012

By far the best

By far the best auto repair shop I've ever dealt with.Jay was awesome. I brought my truck in after having a really bad experience with another shop. Jay was honest, upfront, and reasonable. Jay takes pride in his work.

Sam D54

Source: CSEAR

25/01/2012

Honest Mechanic-Great Price

I really like this place. I called up to get an estimate, which they couldn't do over the phone. The lady just said "cheaper than the dealer will charge" \r She was absolutely right. Jay just charged me for the work I needed. Another part…

Jenny L69

Source: CSEAR

07/02/2012

great mechanic

Jay has been my mechanic for the past 20 years and he has never let me down. He is honest, fair and the work he does is of the highest quality. I would never even consider going any place else. And if that wasn't enough, he's a great…

dmichael84

Source: CSEAR

09/07/2014

Great owner always dependable service. Very personable.Jay and his wife treat me like family, I wish them many years together. THE BEST!

miriamb992508175

Source: CSEAR

13/01/2010

Fast service-Thanks Guys!

Thank you to the great people at WEST CHAPEL AUTO! We desperately needed our car back in time for the weekend, and they worked very hard to get it back to us.Thank you very much!

thinktank223

Source: CSEAR

10/07/2010

...

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Man45

Source: CSEAR

09/08/2010

Horribe Service

The owner said he could fix my car. I left my car there and checked up periodically. He continuously said that he was getting to it over a three week span. I finally decided to check on the vehicle and found out that he had not touched the…

agladney

Source: CSEAR

18/08/2010

BEST MECHANIC!!!

There is no doubt in my mind that this is the best auto repair shop around. I had a real crazy problem with my car and I called and dropped it off at West Chapel Auto. It took Jay a couple days to figure out the problem, but the end result…

jimmiep002

Source: CSEAR

11/03/2007

Poor quality

Not happy with service or quality of work. Cheap parts used. Had problems later down the line & took it somewhere else. Found out that some things weren't done that should have been. I think the guy that works there did the actual work,…

wilson123

Source: CSEAR

29/08/2007

GREAT CUSTOMER SERVICE!!!!!!

I have been using WEST CHAPEL AUTO SERVICE for over a decade. I trust him enough to take my car in, say "do whatever it needs" and I know I will NEVER be ripped off! They are very thorough and even take the time to explain everything to…

rosalia123

Source: CSEAR

29/08/2007

LIFESAVERS

I'd just like to thank the guys at WEST CHAPEL AUTO SERVICE for their fine work and their help, when I was in need. My grand daughter was visiting from Virginia and had a problem with her car. We called for towing service and expected only…

nicalady1

Source: CSEAR

26/12/2007

HONEST MECHANIC

I bought my first car ever, without knowing enough about it and made the mistake of not checking it out properly beforehand. Needless to say i got scammed, and was left with a car needing substantial repairs. In this hopeless situation I…

chucky921

Source: CSEAR

26/12/2007

THE BEST AROUND!!!!!!!!!!!!!!!

Fast quality service...No Waiting...Replaced my exhaust system on the spot.Jay was very knowledgeable and friendly and was more than happy to walk me through the entire repair process from start to finish. Jay seemed to have a better…

pizzaman999

Source: CSEAR

26/12/2007

WHAT A PLEASURE

I took my car in this past summer after finding them on google and I must say that all the reviews were accurate. I went in and told them the symptoms and they took their time with me explaining a few of the solutions and what course can…

tommyg1

Source: CSEAR

22/03/2008

I DRIVE 50 MILES TO COME HERE

I have been taking my cars to Jay's for more years than I care to recall. They are an hour drive from my home. He has NEVER disappointed. He, and everyone in his shop, know what they are doing and do it well, efficiently and always at a…

happyguy1

Source: CSEAR

22/03/2008

GREAT SERVICE!!!!

I brought my car in to get repaired. The service was excellent. They were fast, friendly & thorough. It was a GREAT experience overall.

jojo830

Source: CSEAR

22/03/2008

BEST REFERRAL I EVER HAD!!!!

I was very very happy to be referred to WEST CHAPEL AUTO. I felt taken care of, not cheated, and told honestly what was going on with my car. Jay fixed my car as needed, and no more. He told me there was more that could and should be done,…

volvoguy1

Source: CSEAR

01/04/2008

I AM GLAD I FOUND THESE GUYS!

I moved to Cherry Hill a year ago and haven't been able to find a mechanic I trust. A friend recommended Jay to me. I won't go anywhere else again. He knows what he's doing and he'll go out of his way for you. The work is reliable and done…

goeagles90

Source: CSEAR

16/04/2008

TRUSTWORTHY

Jay is the best. I got tired of paying dealer prices, and I"m so glad I found WEST CHAPEL AUTO SERVICE. Jay always takes care of me right away, no waiting, no hassles, no runaround, no games. He does great work, at great prices and with…

luvmycar

Source: CSEAR

05/05/2008

THANKS JAY!!!

Great service, very knowledgeable and friendly people. I have been through many repair shops recently and nobody could fix my car. I only spent a lot money. West Chapel Auto fixed it in few hours for just fraction of money other had been…

flyersfan220

Source: CSEAR

27/11/2006

Editorial Review by Citysearch Editors

Auto service with certified technicians includes engine diagnostics, tune-ups, oil changes, transmission services and other engine work.

Contributor

Source: CSEAR

08/10/2008

A very good neighborhood repair shop

I went to WEST CHAPEL AUTO SERVICE for a brake job and my overall experience was positive. They took my car in right away and examined it. Not only did they tell me what the problem was, Jay took me into the shop and showed me what was…

frankdell

Source: CSEAR

07/10/2008

THANK YOU WEST CHAPEL AUTO!!!!

WEST CHAPEL AUTO SERVICE will not steer you wrong. I am extremely satisfied with the service and expertise provided by Jay. He is knowledgeable, and HONEST. They get the work done, on time, professionally, parts arrive very quickly,…

stimpy999

Source: CSEAR

07/10/2008

HARDWORKING AND TRUSTWORTHY

I have taken my car in to many mechanics and have either been lied to or given estimates that were over priced or did not reflect the work being done. I read the reviews on WEST CHAPEL AUTO SERVICE and decided to give them a shot. I was…

stanley880

Source: CSEAR

16/10/2008

A mechanic you can trust

I have been taking my car to WEST CHAPEL AUTO for 3 years now. The first time I went in was to get my brakes checked. They were honest about which one's i "needed" done immediatly and which ones i "had more time" with. They had my car done…

foxy92175

Source: CSEAR

23/10/2008

What a Find !!

Let me ask you. What do you look for when choosing a mechanic? Well, I want someone who is knowledgeable, reliable, and trustworthy. West Chapel Auto is the place ! \r About 6 years ago, my mechanic of many years (Gene's Auto repair in…

RickPodolski

Source: CSEAR

03/12/2008

JAY IS THE BEST!!!

I went to WEST CHAPEL AUTO SERVICE based on reviews I read online. Jay is the best and most honest mechanic around. I've been ripped off enough times to truly appreciate a mechanic that does things the right way. In the 2 times that I've…

scottjames215

Source: CSEAR

14/03/2008

Reliable

A lot of car places are very dishonest. This is one of the few in the area that really will only charge you for the work they actually did. They typically dont take to long to get an appointment.

Michael L

Source: INPAG

13/06/2008

EXCELLENT! THANKS!!!!

I love the service I recieve at WEST CHAPEL AUTO SERVICE!!. My neighbor recommended this shop to me after I was complaining about my old shop trying to charge me a price I wasn't comfortable with. I went WEST CHAPEL AUTO SERVICE on a last…

George D

Source: INPAG

13/06/2008

KNOWLEDGABLE AND HONEST

We just got our car back from WEST CHAPEL AUTO SERVICE today; my husband and I had brought it to 3 other garages, including the dealer, and nobody knew how to deal with the problems we were having with it. The first place wanted to do an…

Martha R

Source: INPAG

19/09/2008

Honest and Fair

i think this may be the best mechanic and shop ive found. Ive had 4 repairs and Jay has been nothing but honest and fair. you pay for what gets fixed, diagnosis is fast and fair, repairs are done quick, appointments are relatively easy…

eric s

Source: INPAG

08/10/2008

GREAT SERVICE,GREAT PEOPLE

We have been using WEST CHAPEL AUTO SERVICE for over 10 years. We have been completely satisfied. They are courteous and reasonably priced. Most importantly, they do a great job of keeping our vehicles in good shape. I have recommended…

Phyllis C

Source: INPAG

11/10/2008

AWESOME!!!!!!! TRUSTWORTHY MECHANIC

I took my car to WEST CHAPEL AUTO based on a friend's recommendation, and I am so glad I took his advice! Jay was fair, honest and efficient. He repaired my car on time, and it cost me less than I was quoted elsewhere. I was so glad that I…

Luis M

Source: INPAG

14/10/2008

FAIR AND HONEST

Jay was very fair and honest and knowledgable about the repairs that were needed to my car. He is very fair in his pricing and honest in his recommendations for repairs that are necessary, and what is optional. Thanks to Jay, my car is up…

Millie S

Source: INPAG

23/10/2008

What a Find !

Let me ask you. What do you look for when choosing a mechanic? Well, I want someone who is knowledgeable, reliable, and trustworthy. West Chapel Auto is the place ! \r About 6 years ago, my mechanic of many years (Gene's Auto repair in…

Rick P

Source: INPAG

04/12/2008

SIMPLY AWESOME!!!!

I browsed online and came across WEST CHAPEL AUTO. I trusted what I read and I gave them a call. Lorena answered. I totally trusted them from the start based on the friendly and gentle tone of her voice. I told her my problems. She told me…

Greg R

Source: INPAG

11/12/2008

LOOK NO FURTHER!!!

I began taking my car to WEST CHAPEL AUTO about five years ago. I was a starving student at the time and Jay did everything he could to give me the best deal in town. He's been my mechanic ever since and has, through the years become a…

Chad K

Source: INPAG

28/12/2008

BEST SMALL SHOP IN TOWN!!!!

For the past six years I've been taking my cars to WEST CHAPEL AUTO. I own an Audi and 2 Toyota Camrys, and I won't take them anywhere else. Give the them a try. You won't be disappointed. They really go out their way to make sure my car…

Alfredo T

Source: INPAG

07/01/2009

Thanks Guys!!!!!

The service is great! Reasonable prices and very honest people. They did not try to sell me something I did not need. Very ethical. Overall great experience.I was very impressed with the fact that when I called in the morning, Lorena told…

John C

Source: INPAG

18/01/2009

WEST CHAPEL IS THE BEST

West Chapel Auto Service is the only place I go to get my car fixed The car is always fix afterwards with no problems they are extremely reasonable with paying and last but not least they are always friendly So to go any place else is just…

brian m

Source: INPAG

23/01/2009

WHAT A FIND!!!

Let me ask you. What do you look for when choosing a mechanic? Well, I want someone who is knowledgeable, reliable, and trustworthy. West Chapel Auto is the place ! About 6 years ago, my mechanic of many years was nearing retirement and I…

Rick P

Source: INPAG

04/02/2009

West Chapel Auto is HONEST RELIABLE KNOWLEDGEABLE

If you're looking for one of the finest mechanics around, Jay at West Chapel Auto is your mechanic and auto repair facility. Jay's knowledge base is extensive. Whether it's a basic repair on an early model vehicle or an advanced electronic…

Eric G

Source: INPAG

14/02/2009

West Chapel Auto

I have had all kinds of work done at West Chapel, from oil changes to a complete engine replacement. It is not easy to find an auto service facility that you can trust your car as well as your bank account to. Jay has gone out of his…

Mitch M

Source: INPAG

18/03/2009

WORLD CLASS SERVICE

I had my car serviced at West Chapel Auto and was very impressed with the service and quality of repair. These people are very accommodating. I waited for a diagnosis to see how long the repair was going to take. The waiting area is very…

bob m

Source: INPAG

19/08/2010

BEST MECHANIC AROUND

There is no doubt in my mind that this is the best auto repair shop around. I had a real crazy problem with my car and I called and dropped it off at West Chapel Auto. It took Jay a couple days to figure out the problem, but the end result…

jimmy p

Source: INPAG

15/10/2010

First Class

Do you want to take your car to a shop that other customers recommend and trust completely?\r These guys have done a lot of work for me over the years on four different cars. Engine work, brakes, suspension,and transmission, etc. It's nice…

LARRY K

Source: INPAG

26/01/2012

By far the best

By far the best auto repair shop I've ever dealt with.Jay was awesome. I brought my truck in after having a really bad experience with another shop. Jay was honest, upfront, and reasonable. Jay takes pride in his work.

Sam D

Source: INPAG

26/01/2012

Honest Mechanic-great price

I really like this place. I called up to get an estimate, which they couldn't do over the phone. The lady just said "cheaper than the dealer will charge" \r She was absolutely right. Jay just charged me for the work I needed. Another part…

Jenny L

Source: INPAG

08/02/2012

great mechanic

Jay has been my mechanic for the past 20 years and he has never let me down. He is honest, fair and the work he does is of the highest quality. I would never even consider going any place else. And if that wasn't enough, he's a great…

Michael D

Source: INPAG

28/04/2015

At first I thought it was crazy to drive from the Main Line to Cherry Hill to service my car. But, I have to admit that my husband was right that it's worth it to bring our cars to West Chapel Auto Services. Jay is fabulous and he has all of the qualities you want in your mechanic. He's smart, hard-working and honest. I highly recommend this shop.

Linda Breitstein

Source: GPLAC

19/02/2015

For the umptienth time, I was disgusted with the poor service and constant costs with taking my car to the auto dealer's service department. They charged top dollar for each lame attempt and didn't fix the issue. They don't really listen to you, they don't "hear" you, plus they give you wrong information on a regular basis. Luckily I picked West Chapel Auto out of the yellow pages, and ever since have had great service with a big genuine smile. If there's an issue that is difficult to resolve, Jay eventually finds the resolution, never gives up, and doesn't give you a bunch of bull. If you are reading this, believe me, give Jay an opportunity to work on your car, and you will be happy to have an honest, hard-working, person that you can trust, and will also share a few laughs with you.

Rick Podolski

Source: GPLAC

15/01/2013

Best car service in Cherry Hill! I have been going to Jay for over 10 years now after repeatedly getting ripped off by other garages in the area who were expensive and did not do good work. I found West Chapel through a recommendation and have been happy ever since. Jay does excellent work, nearly always my car is done same day, and he does it at affordable prices. Plus he knows your name when you walk in the door.

MARY H

Source: GPLAC

09/08/2010

The owner said he could fix my car. I left my car there and checked up periodically. He continuously said that he was getting to it over a three week span. I finally decided to check on the vehicle and found out that he had not touched the car. After three weeks!!! He changed his mind and said that he didn't want to work on it because once he looked at it he figured he didn't have enough time to dedicate to the problem. He wasted three weeks of my time, after continuously stringing me along. If you have time to waste and don't need your car back anytime soon go with this guy. Also, if you want to risk not getting your car repaired at all.

Alexander Gladney

Source: GPLAC

24/05/2009

My wife and I are planning a move to the west coast to spend time getting to know some family. We travel a lot, but have never embarked on a voyage this big. We plan on taking our time and have been putting a lot of money into our 2000 Jeep Cherokee by my regular mechanic in Philly. Suddenly, after getting many much needed repairs done to it, the transmission seal began to leak profusely. Well, we were just not expecting this at all. My regular mechanic won't touch the tranny and suggested I start looking for someone trustworthy in my area. After talking to some very shady transmission guys in the Cherry Hill area we came to West Chapel Auto since it was right up the street from me. They looked at the leaks for me and made some suggestions for us and were very helpful as I explained our situation. The price for the repairs he gave us was very fair, my mechanic confirmed this for me. We could afford it, but it was going to make things very hard on us. Jay made a suggestion to me that I could not believe I heard him say; he suggested we try going to a commercial chain transmission place, not because it would cost me less, but because if I were on the west coast and something happened I could go to any of the chain places out there where the warranty for the work would still be honored. I never go to these kinds of places, I look for professionals who have an honest relationship with their customer. But his suggestion to me suggested that he cared more about making sure we weren't stuck in the middle of nowhere without the means to go through this again instead of just getting the job from us. I wish I could have given them my business and let them know I wanted them to fix it but what he said to us made sense and it was something I hadn't considered. And by going to the quickie place I am saving a little bit but I'd much rather pay Jay to do it knowing how honest he is. I can truly say that you can trust this place, these are great people with great values and they care about you and your car.

A Google User

Source: GPLAC

We work with these brands

Alfa Romeo
Genesis
Honda
Hyundai
Lincoln
MINI
Nissan
RAM
Toyota

We perform these services

Body Work

  • Collision repair
  • Paintless dent repair
  • Auto body painting

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

Fleet Services

  • Maintenance contracts for business fleets
  • Priority service and scheduling