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Auto repair shop - Goode's Automotive - in Newport News

13 reviews

Location: 2000 25th St, Newport News, VA 23607

Office phone

+1 (757) 380-1652

3.5

13 total

(4)

(1)

(0)

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(8)

20/03/2015

This is the worst Auto repair shop I've encountered nd I have lived In 5 states and 2 counties.....Very Unproffesional!!!! I wrnt to have a wheel bearring fixed in August 2014,2 months later my axel breaks while Im driver (previously replaced 30 days prior). I return the vehicle and they charge me $100.00 to replace my axel. Continue to hear the "same" sound.I RETURN, my diagnosis is my wheel bearring. So I REMIND THEM they "fixed" it already, they inform me to leave my vehicle (5) days later they tell me on a Sundy to pick my car up its ready!! I barely made it home 4 miles away. SO on Monday I call to tell them my car is not fixed they tell me " bring it in on Wednesday! I ak can I get them o tow it back to th shop snd thir reply was "Yes" (for a fee of $35.00)! Then my advise from the ignorant owner was to purchase a New vehicle!!!! I pent a total of $290.00 7 days without my car a lifetime of nightmares all for a Wheel bearring job and thry were stupid enough to give me a receipt for Everytime the "Performed" the SAME job 3 different occasions.Would Not Reccomend thi facility to my worst enemy!!! Tried to rate them on Facebook but their so unproffesional they returned messages 5 times how unproffesional sThat!!!!?????? Accept this Rating (1 star) as a ₩ARNING

Honesty D.

Source: YPAGE

28/12/2015

Thought I was a happy customer, but as the days went by the vehicle started messing up and goods automotives claim they were fixing it but never fixed it now the warranty has run out they refuse to fix things that was previously needed fixing. About some sorry SOPs I like their vehicles

Jahh Jahh

Source: FBOOK

14/03/2015

Excellent place to go for your automotive needs or if you are looking for a vehicle great prices and warranty

Lammar Daniels

Source: FBOOK

19/09/2014

Do you have chargers, magnums, caddys

Tennille Emerson Shields

Source: FBOOK

22/11/2014

Tony Wright

Source: FBOOK

09/07/2014

Jessy Roby

Source: FBOOK

21/03/2014

Jammie Goode

Source: FBOOK

14/03/2014

Jimmie Goode

Source: FBOOK

09/02/2016

Never had a problem with this family owned auto shop! Very professional, prices are comparable, and they are always looking out for the customer! I bring my car here for everything!

Michelle Justiniano

Source: GPLAC

10/03/2016

Put on hold just for him to try to answer someone's else's call

Tywe Whew

Source: GPLAC

27/03/2015

The Worst car repair experience I've encountered.Almost cost me my life. Went for a wheel bearring and since it was NOT done, my axel broke while driving!! (In business 20 yrs or not this is Very unproffesional.) Had to return the car 3 TIMES!!!! Their excuse was my vehicle was "old" and "I needed to purchase a new car"Never will I do business there again. Not only did my "service" uck.....So id thr owners "customer service'!! #Nostars

Lindsey Smith

Source: GPLAC

29/08/2015

I feel that this automotive location is a good place to have your car repaired, yet there are certain workers that make very inappropriate comments concerning people and their finances. Which is very unprofessional. Be careful here

Google User

Source: GPLAC

28/07/2015

Very friendly and family owed. Will help you in anyway possible with car repairs.

Sandy Harris

Source: GPLAC

We work with these brands

Audi
Buick
Fiat
Kia
Lexus
Mazda
RAM
Tesla

We perform these services

Body Work

  • Collision repair
  • Paintless dent repair
  • Auto body painting

Electrical Systems

  • Battery testing and replacement
  • Alternator repair
  • Starter repair and replacement
  • Electrical diagnostics and repairs

Engine Services

  • Engine repair and rebuilds
  • Cooling system service and repair
  • Exhaust system repair

Suspension and Steering

  • Shocks and struts repair
  • Suspension check and repair
  • Power steering repair and maintenance