13/09/2013

DO NOT TRUST THIS PLACE!!!! They lie about recommended maintenance schedules!! I was there several weeks ago to have oil changed in my Subura. At the time, they said that according to Subaru’s maintenance schedule, it was recommended that I have ALL my fluids changed at 75K miles which I was currently at. I said I would come back another time. After calling Subaru for a price comparison, they said that they had already performed this at 60K miles. I hadn’t checked my records as I TRUSTED Oil N’ Go’s word that everything was due at 75K miles. All information online and in my manual said that EVERYTHING that Oil n Go said was due at 75K miles was actually due at 60K miles. When I confront them in person they claimed that since they did not know what I had done in the past and that they recommended it in case it hadn’t been done!! They, at no time, said that this work was actually due at 60K and that I should check my records to make sure it was done and come back for the service. They specifically said it was due at 75K and when confronted didn’t deny that they had said this. Of course they want to do the work at the same time you have your oil changed, before you can even check your records. The owner did not understand why I was upset…….Perhaps it’s because It could have cost me well over $400 to have this “recommended” work done at the time and I personally have a hard time with businesses that out and out lie. I personally believe that they rely on people NOT to keep records or check their manuals BEFORE they have work done. My advise it to AVOID this business and stick to your dealer or trusted mechanic.

timberwolf65

Source: YPAGE

31/05/2012

Awesome service. Fast, reliabl...

Awesome service. Fast, reliable... and Local! I've been going to Oil n Go since I moved back to Vermont (8 years) and they've never let me down. I met the owner a few years ago (he was working the counter) and he's very friendly. Good stuff all around.

johninvermont78

Source: YPAGE

21/11/2011

I've had two cars serviced by ...

I've had two cars serviced by Oil N' Go over about 10 years. I love the service. Rob, the manager, knows me on sight, and they know the cars. I have them do all the service they can and then go to the dealer for what they can't do. I also buy tires from them. The turnover among the mechanics is low, most of the senior guys have been there for years. They have the mechanic who changed the oil explain to you in person what they did - I really like that. And, sure, he'll run through the standard spiel when they change the oil and may recommend other servicing, but I've never felt any pressure.They offer coupons and are price-competitive on tires and parts. They've really hustled at times to work with my schedule and I appreciate that. Too bad the other reviewer had a difficult time. I recommend the place to friends routinely. And although I recently moved, I take the time to go to them for any servicing my car needs.

narrpalho

Source: YPAGE

25/10/2011

The folks here are the most ru...

The folks here are the most rude a** holes that I've ever encountered. They completely screwed up the oil change on my truck by failing to actually screw in the filter all the way!! The next morning I had 2 quarts of oil to clean up off my basement floor. These jerks wouldn't offer any type of refund.

vtlogger

Source: YPAGE

26/07/2016

I went to Oil N' Go today because my engagement ring slipped off and went down the steering column. I went to Oil N' Go to see if they could rescue my ring. They brought the car right in safely retrieved my ring from where it had slid and did not charge any money for it. Would recommend to everyone.

Kristen Ellwood

Source: FBOOK

22/07/2016

They weren't able to reset my oil maintenance light, which you think they'd be able to figure out. I know nothing about cars, but with a quick Google search I was able to reset the light myself. I was not impressed and had to pay full price for a job I don't feel they finished.

Erica Dumont

Source: FBOOK

13/05/2016

I have brought my 4x4 Tundra and my Yaris to Oil N Go exclusively for 6 years. They take excellent care of both and their customer service is the best!

Nicolee Torrey

Source: FBOOK

19/02/2016

Came in for a simple oil change, guy told me it's all set no issues... Asked if check engine light was ON TWO TIMES... made me feel uncomfortable and forced into a diagnostic test... Light wasn't on, no issues. Diagnosis was BS. Never going back. 25 bucks because the guy was dishonest. Good thing I work with the public and made sure to tell people not to go here.

Nikki Goodman

Source: FBOOK

22/12/2015

Went to the Shelburne Rd. location to purchase and install winter tires. Their staff was very helpful and efficient. I came back a while later because I noticed I may need to re-balance the new tires. They fit me in last minute and the service, as always, was very friendly and quick!

Christal Fleishman

Source: FBOOK

17/06/2016

Always great service and friendly staff! Thanks for another stress-free oil change!

Emberly Keith

Source: FBOOK

19/11/2015

Reposting my review from Google: I've been a long time customer of this location and I'm constantly recommending them to friends, family & colleagues. They are fast, effecient & trustworthy. They've been taking care of my Impreza for almost 7 years now and I rarely go anywhere else for service (when I do it's because I'm out of town). The manager, Lucas has, always treated me well. When I do hear or read about complaints, it's usually because Oil'n'Go is recommended services... See More

Pete Bruhn

Source: FBOOK

29/07/2014

My experience has been wonderful with Oil N Go! I was greeted within a few seconds of parking my car, and a manager walked me through everything that was done on my first service. He even pointed out some helpful tips on what to prepare (such as my VT vehicle inspection and having a front plate on), since I just moved to Vermont about 3 months ago and am adjusting to the new standards out here. I keep a detailed record of each and every service that my car goes through, inc... See More

Lukas Condie

Source: FBOOK

15/08/2016

Super fast service! Friendly staff! Thanks guys!!!

Shannon Marie Mason

Source: FBOOK

01/12/2013

If you want to pay for their mechanics mistakes, great place to go. However, if you think that breaking a piece on your car and making you pay for the repair is unacceptable, then avoid this place at all costs.

Danielle Gerber

Source: FBOOK

07/05/2014

Don't waste your money here. They gave me an estimate for replacing my radiator that seemed high, so went to McCaffrey's in Burlington, where they estimated literally half the price for the exact same service. They also told me they would have thrown in a free oil change if I hadn't just had it done at Oil'n'Go. Also, if they tell you that your fluids need to be flushed, they're just trying to make more money.

Rose Beverly

Source: FBOOK

16/10/2015

Been going here for two years and have always had great service.. They even send me coupons:) will continue going here..

Erica Albarelli

Source: FBOOK

22/01/2014

I loved it....that were helpful,fast and courteous. They did way more than an oil change.I must say I am very very pleased with the service. .....and cheap too

Erica Conchieri

Source: FBOOK

14/01/2016

Please see the visitor post I just wrote !!! And...I will add to that, BEST SERVICE ANYWHERE, EVER

Jackie Leman

Source: FBOOK

02/11/2015

Great customer service! Knowledgeable staff and speedy service!

Chelsea Therrien

Source: FBOOK

05/01/2015

They try and rip you off any chance they get!!!!! Scumbags!!!!

Josh Bashaw

Source: FBOOK

10/10/2015

Been a long time customer and will never go anywhere else. Such a great place.

Pablo Fodor

Source: FBOOK

30/06/2015

Quick, personable and attentive service to an engine problem. Great service

Patty Dansereau

Source: FBOOK

07/07/2014

Very friendly. Not pushy and explained what would be needed in order of importance so I could plan ahead!

Diana Paige

Source: FBOOK

08/05/2014

Great service. Great products. Great locations. Go Go Oil and Go.

Sadig Abdullah Dahlan

Source: FBOOK

13/09/2010

Great Service!

Fast, friendly, and REALLY knowledgeable! The techs pointed out all sorts of things I should think about, but they didn't pressure me to get any work done. I feel like I can trust them and have been going there for years. They even…

ghost1005

Source: CSEAR

23/06/2011

Incompetent, rude and over priced - avoid this place!!

In my one and only experience with Oil and Go, I found them to be incompetent, rude and over priced. They bring customer service to a new low. The bottom line is that Vermont has plenty of trustworthy mechanics, so please heed my…

Mechanic Reviewer

Source: CSEAR

25/10/2011

Total rip off, avoid Oil N Go at all costs

The folks here are the most rude a** holes that I've ever encountered. They completely screwed up the oil change on my truck by failing to actually screw in the filter all the way!! The next morning I had 2 quarts of oil to clean up off…

VtLogger

Source: CSEAR

14/07/2016

Love Oil n Go. Friendly staff, no nonsense work and done quickly. What more could you ask for?

Patrick Hoffer

Source: GPLAC

07/11/2015

Keep great records of all of the service I've had on my car. Always completely honest. Will bring me into the shop to educate and show me what needs to be repaired - never felt like I am being jerked around like I have at other mechanics. Recently had an issue with my car making noise and referred me to the manufacturer since they saw the part was still under warranty so that I could save some money. When the dealership was being difficult (no surprises there), I brought it back free of charge and the owner came out to verify the issue and printed out the known issue with these cars to bring back to the dealership. Above and beyond.

Erika Austin

Source: GPLAC

19/11/2015

I've been a long time customer of this location and I'm constantly recommending them to friends, family & colleagues. They are fast, effecient & trustworthy. They've been taking care of my Impreza for almost 7 years now and I rarely go anywhere else for service (when I do it's because I'm out of town). The manager, Lucas has, always treated me well. When I do hear or read about complaints, it's usually because Oil'n'Go is recommended services that the customer feels is unncessary or they feel is too expensive. Here's the thing: they recommend based off of the OEM's service schedule. If you don't share what's been done to your car previously, they don't have the vehicle's history so they recommend based on your mileage. And regarding prices, shop around. We live in the age of the internet where everything is transparent. You'll find that their prices are competitive (and they offer great discounts via their direct mail coupons). Also, after they finish up an oil change they will bring you over to your car and show you your air filter, coolant info, etc. Depending on who is talking to you, they can come off a little pushy sometimes. Just know that they are looking out for you and your vehicle and you can very easily say "no, I'm all set at this time" or "maybe when I come in for my next oil change". Overall, I'm always pleased when I leave their shop. They've done my oil changes, tire rotations/swaps, brakes, and quite a few other services. The head mechanic, Shawn, is honest and professional. If you ever have any issues with their service please talk to Lucas. He will do his best to make sure you are taken care of.

Pete Bruhn

Source: GPLAC

24/11/2015

Ordinarily I have no issues. Their service is quick and done without the need of making an appointment which is convenient for me. As of late though it would seem they are foregoing their friendly neighborhood business mentality and grabbin' for the oh mighty dollar. I'm thinkin' it might be worth me going ahead and making an appointment elsewhere and saving myself 20 bucks

Michael Phillips

Source: GPLAC

17/06/2016

Reasonable and quick. No bull.

Douglas Hood

Source: GPLAC