20/05/2016

I was going to be a new customer. Scheduled an appt earlier in the week to drop my car off on Friday and leave it for an oil change on my way into work. Even though an exact time was not discussed, person put down appt for 8 o'clock. Mind you my kid doesn't even get on his bus until 8:23. Made no attempt to make their mistake right. In fact, sensed attitude that I was in the wrong. This is not the way to treat a potential new customer. You should make every attempt to earn a new customer's business. Unbelievable!

Andrew Saari

Source: FBOOK

10/11/2014

Outstanding staff and service. If you are looking for automotive help check them out.

Mike Leslie Colaw

Source: FBOOK

22/06/2015

Professional automotive has amazing customer service.

Rebecca Jo Garber Marlow

Source: FBOOK

10/11/2014

Nichelle Leavell

Source: FBOOK

06/12/2013

Judith Brummett Brewer

Source: FBOOK

08/11/2013

Logan Howard

Source: FBOOK

08/11/2013

Andrew Whitesell

Source: FBOOK

18/10/2013

Peggy Couch

Source: FBOOK

17/09/2013

Robin Bell Weidenbener

Source: FBOOK

22/07/2013

Richard Cobb

Source: FBOOK

19/07/2013

Jana Robbins

Source: FBOOK

16/07/2013

Landon Byron DeCrastos

Source: FBOOK

14/07/2013

Aaron Wainscott

Source: FBOOK

07/07/2013

Jen Dalton

Source: FBOOK

18/01/2013

Sarah Elizabeth

Source: FBOOK

16/08/2012

Took in car to diagnose/fix A/C issue. Replaced the fan control module. Charged me $564.00..didn't fix A/C. Shop Manager told me he felt it was a mother board issue..sent me on my way to VW dealer. Took it to another shop for same A/C…

Steve Purdy

Source: DFORC

17/08/2012

Guys behind the desk are very courteous and professional. They were very reponsive in diagnosing the car's problem and getting me estimates. They do good work....I dont think they are the cheapest, but they do good work and I trust them.

KARLZ

Source: DFORC

17/08/2012

As always Matt & Brandon provided great service at fair price.

JASOND

Source: DFORC

18/08/2012

Quick and professional as usual!

BRIANH

Source: DFORC

20/08/2012

Very easy to work with, great group of guys there.

MIKEF

Source: DFORC

23/08/2012

I had a coupon so I decided to take my car in for a full service oil change at Professional Automotive Inc, and was very pleased with their service! They were much friendlier and more helpful than the other places I've gone to. They didn't…

LUKEM

Source: DFORC

23/08/2012

They do good work and are easy to work with but you will pay a premium.

Anonymous

Source: DFORC

23/08/2012

Professonal Automotive were very helpful and prompt in explaining what was wrong with my car. They were professional on the phone and in the office. They did not try to pressure me into fixing additional things with my car, which I really…

LISAC

Source: DFORC

24/08/2012

Excellent Job yet again. Thanks for spending the extra time getting the steering wheel perfectly aligned.

MIKEK

Source: DFORC

26/08/2012

Fantastic - repairs made in a timely manner.

DAVEB

Source: DFORC

27/08/2012

Matt and Brandon are always friendly and willing to help and spend time

JOEB

Source: DFORC

29/08/2012

I was their on 8/28 for oil change and I had coupon for $18.95.I presented the coupon before I checked in my car.When I was ready to pay for the service my total was close to $30.I mentioned to Matt about the coupon,he picked up the coupon…

ATM Huq

Source: DFORC

31/08/2012

Great shop and work that are always extremely friendly and as accommodating as they can be.

Anonymous

Source: DFORC

29/09/2012

The employees and staff at Professional Automotive were pleasant to work with and we are satisfied with the work completed. My only complaint would be the coupon that was sent to me by email. In large print at the top it stated "$100…

Anonymous

Source: DFORC

29/09/2012

As a first time customer I was pleasantly surprised by very friendly, prompt and professional service. I will certainly be back.

GARYM

Source: DFORC

30/09/2012

Not the cheapest, but thorough, quality service and explanations.

Anonymous

Source: DFORC

07/10/2012

I haven't driven the car alot, but I can tell it rides more smoothly. The arrangements for pick-up, etc, handled very well and I appreciate the help. Thank you

BARBARAM

Source: DFORC

31/08/2012

Had to have my sons car towed after hours to their location. They looked at his car the next day and we were able to get it back within a couple days. The were very sensitive to our financial needs and did a great job fixing his car.…

Anonymous

Source: DFORC

06/09/2012

You guys are the best! Always feel taken care of and not taken advantage of like a lot of other auto care companies! You rock!

TARAP

Source: DFORC

07/09/2012

Once again Professional Automotive has fixed a car from the Thomas household! You guys always do such a great job. It is a blessing to have a place you can trust fix your vehicle. Matt is always helpful and takes time to explain all the…

KENTT

Source: DFORC

09/09/2012

Quick professional service with sound recommendations (but not pushy). Thanks guys!

KEITHW

Source: DFORC

10/09/2012

Everyone at Professional Automotive Inc is very friendly and helpfull. They were more than willing to install my aftermarket parts for me at a reasonable rate for labor. I am very pleased with my experience as usual.

TOMS

Source: DFORC

13/09/2012

This was a great first service. The guys were very friendly. They called and let me know what they found wrong and gave me a price before ever doing any work. One of the nicest waiting areas with wifi I have ever seen for an automotive…

CHADH

Source: DFORC

17/09/2012

Very professional and friendly service! Thanks for the help!

Anonymous

Source: DFORC

17/09/2012

Provided a quick diagnostic of my brake issue and was able to correct the problem in an efficient, cost-effective manner. Also allowed me to keep my car at the shop over the weekend which was very much appreciated.

BRANDONH

Source: DFORC

10/10/2012

Good customer experience. No overselling, just good advice and service. I recommend this shop for honest good service.

MIKES

Source: DFORC

13/10/2012

I've been coming here for 5 years, and in terms of pricing and excellent service, Professional Automotive stays consistent.

DAYNAM

Source: DFORC

13/10/2012

Quick service and nice people :)

JENNIFERB

Source: DFORC

19/10/2012

Its always hard to find a mechanic shop that does quality work at a fair price but Professional Auto is top notch. Working on my high performance engine was no problem for the mechanics here - I received fast friendly service at a price…

TIME

Source: DFORC

22/10/2012

I trust my vehicle to Professional Auto and value their opinions. I wish that when suggestions are given on repair that they give an approx cost to repair. What usally happens is you offer a coupon for repair but as a consumer no idea of…

IVANNAW

Source: DFORC

24/10/2012

I brought my 2006 Honda Accord in for some noisy front disk brakes. I was concerned the pads were low and might begin to damage the rotors. I called and asked if they could squeeze me in early on a Monday morning and get the car back by…

CHRISD

Source: DFORC

27/10/2012

The guys are always very nice. The service is quick and the waiting area is nice and clean. Great place and great employees.

CINDYS

Source: DFORC

30/10/2012

I always feel like a valued customer when I go to Professional Automotive. Brandon and Matt are always friendly and professional, unlike most auto shops. I know I can trust them to take care of my car and only recommend the maintenance I…

CASSIED

Source: DFORC

31/10/2012

I always receive great respectful service with you. You give me an overall picture of my car to keep it running and any problems that may occur. I have been with you for over 10 years and have always been satified with the service. thank…

ANITAW

Source: DFORC

02/11/2012

Professional Automotive does an awesome job and takes the time to provide an explanation in English that you can understand. And, they can be trusted which makes all the difference in the world when selecting a mechanic shop. Thanks!

JOER

Source: DFORC

07/11/2012

Clean and friendly place, very knowlegeable on german cars and service. Nice facility and waiting room.

JACKR

Source: DFORC

08/11/2012

Dropped off my vehicle as a "walk-in" because of vibrational issues. Had the car back in a few days with the issue resolved! Great service and attitude by staff.

STEVENI

Source: DFORC

09/11/2012

I had received a free oil change from Professional Automotive Inc at a silent auction for CFR. I had not been familiar with your company before this. I have to say I was so pleased with everything that your company had done for me today.…

KIMBERLEEH

Source: DFORC

11/11/2012

As always Matt and Brandon were exceptional in all ways from the counter checking in to an answer and checking out. Thank you so so much for being there and be truly honest. Thank you Beth N.

BETHN

Source: DFORC

18/09/2012

I was very pleased with the level of service I recieved.

MICHAELK

Source: DFORC

20/09/2012

You guys are awesome! Great service!

ELIZABETHH

Source: DFORC

21/09/2012

As always, you guys are looking out for my favorite car and my budget. Thanks again! Happy Customer

ANDREAM

Source: DFORC

26/09/2012

As a first time customer to Professional Automotive I would have to say I would return again. Not only did they have a top quality facility, but it was also warm, inviting, clean and they had great customer service. I will definitely be…

Anonymous

Source: DFORC

01/01/2015

Came in for an oil change. Mechanic showed me a potential problem with the cracked serpentine belt. Decided to have it changed before it caused a major problem. There was no pressure to have it changed immediately. Mechanic stated it may…

Anonymous

Source: DFORC

02/01/2015

We have been taking our vehicles here for quite a few years. We've always been 100% satisfied and this visit was no exception.

Anonymous

Source: DFORC

14/11/2012

"Professional" certainly describes their work and client interaction. I have always felt very much appreciated as a customer and trust them implicitly with the care of my car. They have kept my old Ford running well for many years now and…

JOYC

Source: DFORC

17/11/2012

I say personal and upfront consultant service. I don't think there is one anywhere else. Bottom line is Trust and upfront.

ROBERTM

Source: DFORC

19/11/2012

Everything went great as aleawys

ROBERTR

Source: DFORC

21/11/2012

Our experience was great as usual! Thanks Matt and Brandon!

BETSYT

Source: DFORC

26/11/2012

Excellent and prompt serice as always. Integrity always displayed in discussing service needs of cars and providing advise for needed repairs.

DAVIDP

Source: DFORC

30/11/2012

I always feel I get an honest appraisal of what needs to be done.The quality of work is excellent regardless of the job. Thanks to a great team of people.

JOEA

Source: DFORC

03/12/2012

Love these guys. They are always very informative, give accurate estimates and do a great job.

JILLK

Source: DFORC

04/12/2012

I found the staff (Matt & Brandon) to be both polite and professional, and appeared to make a concerted effort to understand what problems I was experiencing with my vehicle. The establishment was clean, and had a comfortable waiting area…

PATRICKG

Source: DFORC

04/05/2013

Great Service completed on time.

Anonymous

Source: DFORC

10/05/2013

A job well done

LINDAW

Source: DFORC

15/05/2013

2nd time I've used your services. Very thorough and work done well and quickly. Will return.

RONW

Source: DFORC

16/05/2013

Excellent service as always. To bad I can never remember to bring the coupons. This was a big repair bill, should have used the discount.

MIKEF

Source: DFORC

18/05/2013

My honest shop I've ever been to.

RICKK

Source: DFORC

21/05/2013

Outstanding service gave me there honest opinion about work needed and was willing to give the extra time to be sure I was given the best repair work available

MARSHALLL

Source: DFORC

16/08/2012

Usual courteous, friendly service. My problem is that I dislike the car not being protected more against dirty shoes on the 'rail' as one enters into the car at driver's door. The grease is usual and I think that should be a) protected…

MARTYH

Source: DFORC

31/12/2014

We received a great deal on an oil change and were informed of what work needed to be done in the future. We weren't pressured at all to get the car fixed right away but were informed of how serious our issue was. This was our 3rd visit…

MATTHEWH

Source: DFORC

02/01/2015

I came the first time because someone recommended you. I came back because I recommend you myself.

LORAB

Source: DFORC

03/01/2015

Great work, honest guys.

Anonymous

Source: DFORC

08/01/2015

Great service and great people.

STEVET

Source: DFORC

12/01/2015

I called in and got an appointment the same day for an oil change and thermostat replacement. Work was done on time and satisfactorily.

BRIANH

Source: DFORC

05/12/2012

As always, the associates did a very good job with my car. Appointment was easy, completed quickly, with a list of future items to keep track.

DAVIDB

Source: DFORC

23/05/2013

Great customer service and communication. Amazed at atmosphere in waiting area! It wasn't the normal filth of repair shops. It was nice to be in a place where you can tell how much they care about every aspect of the customer experience.…

SIMONH

Source: DFORC

05/12/2012

I like their use of technology to connect with their customers ranging from their website to their very handy and useful app! Even my Toyota Dealership doesn't have an app. Overall the customer service was great. Very friendly staff and…

JAKOBIB

Source: DFORC

23/05/2013

The people at Professional Automotive are honest, friendly and responsive.

JULIANNAH

Source: DFORC

23/05/2013

As always most excellent

BETHN

Source: DFORC

05/12/2012

This was the first time that I had been to Professional Automotive. I was very happy with the service, atmosphere, and attitudes. I had been looking for a new mechanic, and I think I found one!

Anonymous

Source: DFORC

26/05/2013

Very professional and courteous service. The car wash and armorall on the tires was also an impressive touch.

JIMC

Source: DFORC

28/05/2013

Would not honor my Angie's List Coupon. Took their time on giving estimate. I believe that I was over-charged for the work performed.

ALEXK

Source: DFORC

05/12/2012

The best automobile service I've ever had. If I am able to take my car to somewhere other than the dealership, I bring it here

TOMM

Source: DFORC

29/05/2013

Fast courteous service. Would use again.

DONB

Source: DFORC

08/12/2012

Top notch facility and staff. I took the vehicle in for new brake pads and rotors. Their quote was very competitive. While on the lift, they found some front suspension issues that they recommended be addressed. No pressure, just a…

TOMF

Source: DFORC

30/05/2013

Very quick oil change. Prompt, and very clean waiting room.

DORISG

Source: DFORC

11/12/2012

Whole experience was excellent. We were taken care of at our scheduled time and our wait was less than I expected.

Anonymous

Source: DFORC

30/05/2013

Everyone was very nice! I got excellent service...and great results! I would come back!

Anonymous

Source: DFORC

12/12/2012

Great....as always.

KARLZ

Source: DFORC

31/05/2013

The customer service was excellent. Prices are a little on the high end, but I trust Matt and Brandon to be honest with me and the work performed on my vehicle is solid.

Anonymous

Source: DFORC

13/12/2012

BEST AUTOMOTIVE REPAIR BUSINESS! EVER!

JENNIFERS

Source: DFORC

13/12/2012

Professional and friendly. Keep up the good work!

MARKR

Source: DFORC

08/01/2015

I use to take my BMW into the BMW dealer because all the warranty work was covered by BMW. Now that I am out of warranty I don't have to take my BMW into BMW and pay the overly priced rates for the same work that I can get done at…

JACKF

Source: DFORC

22/01/2015

Their examination of the vehicle is thorough and their prices are competitive. Their personal service is gracious and competent, as if you'd entrusted your car to a friend down the street who works on his own cars and knows what he's…

DARRING

Source: DFORC

18/01/2015

My guys are the best!!

Anonymous

Source: DFORC

29/01/2015

Got me in & repaired the same day. Took me home and picked me up later after the work was done. Super nice people and the price was reasonable.

SCOTTH

Source: DFORC

21/01/2015

The staff was friendly, the waiting area was cozy, the bathroom was clean, the service was fast and the price was right. I don't know what more I could want out of an oil change!

KELLYM

Source: DFORC

02/02/2015

I always have excellent service at Professional Automotive! Brandon & Curtis are very helpful, informative & respectful.

TERESAT

Source: DFORC

25/01/2015

Brought to my attention that the CV boots were cracked and water was able to get in an rust the joint after viewing them I had them repaired. The main reason for the service was thermostat was stuck open. Put in new thermostat and flushed…

STANM

Source: DFORC

08/02/2015

As always they got me in and out in a timely manner, let me know what issues I needed to consider. Always friendly and polite.

BOBB

Source: DFORC

29/01/2015

I love this place! It is wonderful that I can get in on the same day I call.

JULIEW

Source: DFORC

11/02/2015

Great work by Brandon and Curtis. My first time there and these guys really did a nice job. On time, on budget and great communication thruout the process.

STEVEW

Source: DFORC

03/02/2015

The staff at Professional Automotive Inc. was fantastic! They were friendly, knowledgeable and informative. I had them clean the ventilation system on my car due to a musty smell from the vents that was giving me and my family a terrible…

TonyG

Source: DFORC

12/02/2015

prompt and courteous service. Even provided me a ride home so I could leave my truck

GARYR

Source: DFORC

11/02/2015

Job very well done.

Anonymous

Source: DFORC

31/05/2013

Overall wonderful experience!

RICHARDB

Source: DFORC

11/02/2015

Excellent service as always despite a challenging complex fix. As always they got it right. I would recommend Professional Automotive to everyone.

JOEA

Source: DFORC

04/06/2013

I can trust the staff at Professional automotive to be honest and thorough in their work. To find a repair shop with those qualities is invaluable, thank you.

JOER

Source: DFORC

12/02/2015

Always great and friendly servive

WILLAL

Source: DFORC

04/06/2013

Great job

RICHC

Source: DFORC

19/02/2015

Great, friendly, punctual service

NATEI

Source: DFORC

05/06/2013

Excellent customer service. Always very friendly, helpful and informative regarding the maintenance/care of your car.

Anonymous

Source: DFORC

21/02/2015

Professional Automotive is the best! The staff is amazing and so is the service! Brandon always does a great job with my car. It's nice to have finally found a truly honest mechanic who looks out for the safety and best interest of the…

THERESAS

Source: DFORC

08/06/2013

LoveThisPlace Always Super Friendly

JUSTINZ

Source: DFORC

08/06/2013

Consistently the best.

CHRISH

Source: DFORC

24/02/2015

Very kind people. Not aggressive on other work that may need to be done... Clean wait area with a lot to do.

Anonymous

Source: DFORC

08/06/2013

Quality service, excellent customer service at affordable prices. I will continue to bring my car back to Matt and Brandon at Professional Automotive.

RHONDAW

Source: DFORC

01/03/2015

The whole service model and way Professional Automotive is run has honestly created a lifetime loyal customer. I have already referred your services to 2 friends and 1 of those is now also a loyal customer. Don't change the personable way…

JUSTINT

Source: DFORC

10/06/2013

I had my transmission oil changed and engine oil changed - they checked the car and found a tail light was out - Which I fixed. You did good work Thanks

STANM

Source: DFORC

04/03/2015

Professional Automotive is a rare company. I never feel as though I am having anything done to my car that doesn't need to be done. They are honest, polite, fair and swift.

MICHAELT

Source: DFORC

10/06/2013

I called for a wheel alignment for my truck. Matt was able to work me in to the schedule on short notice for the following day. The alignment was done while I waited on the vehicle. Great job, guys!

ERICV

Source: DFORC

08/03/2015

Brandan and his crew did a great job of taking care of my worries about a flat tire.

ROBERTA

Source: DFORC

12/06/2013

Excellent service all around.

SOPHIES

Source: DFORC

13/02/2015

I am new to the area and was pleased. Very professional and the service was not only on time, but very fast and friendly! Would definitely recommend!!

LESLIC

Source: DFORC

13/12/2012

As always service was quick and easy.

BOBB

Source: DFORC

15/12/2012

On time, quick service, personal contact excellent.

DANT

Source: DFORC

16/12/2012

prompt, responsive, understanding.. great crew

JOHNR

Source: DFORC

18/12/2012

Great customer service as usual. Fast and reliable. They always go into detail and explain everything.

NATHANS

Source: DFORC

19/12/2012

Professional Automotive took great care of my Honda's repairs. It had been parked for 2 years and they went over it and gave me a rundown of what was needed immediately and what could wait if I chose not to have it repaired. My daughter…

KEVINB

Source: DFORC

20/12/2012

Courteous, professional, honest as always. Appreciate the signs that promote family & xmas. Excellent value all things considered.

KSH

Source: DFORC

23/12/2012

Excellent service as always!

JACKIEC

Source: DFORC

29/12/2012

Matt and all the guys are. Great. I always recommend. Professionalautomotive

SUSANK

Source: DFORC

20/02/2015

The staff here are courtesy, thoughtful, and honest in their estimates. You can trust the folks at Professional Automotive and I think that is worth it all. I'm glad we used them and will definitely be back.

JAMESL

Source: DFORC

21/02/2015

As always, outstanding service, as well as customer driven customer service. I totally trust and value their opinion/diagnosis and would encourage others to give them a try.

SARAS

Source: DFORC

28/02/2015

Service was quick and the guys were friendly. They didn't try to sell me anything extra which was nice. Price was right and I was in and out. The waiting area is comfortable as well. I will definitely come back. Keep up the good work.

Anonymous

Source: DFORC

13/06/2013

I was not pleased that as soon as I drove my car home from some repairs that my A/C light came on. When I brought the car back, I was told that ir was a concidence that the light just happened to come on at that time.

VICTORIAB

Source: DFORC

11/03/2015

Everything was good, cost of repairs seemed fair and service was done quickly. Didn't like the misc. shop charge at the end of my bill though, which was over and above what was quoted.

KARLK

Source: DFORC

15/03/2015

Wonderful service and a comfortable waiting room!

Anonymous

Source: DFORC

22/03/2015

Came to PAI because I hoped my HID headlight problem that started this winter could be diagnosed and fixed on my Cadillac DTS. To no surprise but great pleasure, both were accomplished in one day. Thanks! Great work. SUPERB front desk…

ELA

Source: DFORC

15/06/2013

Always great service thanks for your attention to my vehicles.

MIKEF

Source: DFORC

26/03/2015

I am always pleased with the courteous efficient service I receive at Professional Auto! Brandon is always great to greet me by name and makes sure guests are comfortable. I appreciate the attention given to inform me of repairs needed…

ANDREAP

Source: DFORC

19/06/2013

Service was excellant. No complant about anything. Would recommend to a friend.

JONT

Source: DFORC

22/06/2013

Brandon and Matt at Professional Automotive are exceptional employees who are friendly, courteous, and selfless with helping customers. It generally bothered me to deal with auto mechanics. I rate them up there with commissioned salesmen…

GARYN

Source: DFORC

03/08/2011

Just like every other service with Professional Automotive, i was greeted by first name basis and treated with respect and professional care. From oil changes to large repairs, they always make it easy and comfortable to work with. …

JARRETTH

Source: DFORC

06/08/2011

As always, my visit for car care was started out with the friendly greeting from Matt and the follow-up explanation from Brandon. I was there for an oil change and while waiting....in your most comfortable waiting area.....had a nice…

BETSYB

Source: DFORC

24/06/2013

Friendly, Knowledgeable, professional, fast and great coffee. They need an office cat to really make me feel more at home. I learned a little known Honda P/S fact while there. Love sharing auto-tecno while waiting.

MIKEK

Source: DFORC

28/06/2013

Great service. Attentive customer service.

JASONR

Source: DFORC

28/06/2013

courteous/professional/helpful

Anonymous

Source: DFORC

28/06/2013

As always a job well done and once again I was made to feel like a valued customer. I have been coming to your business for several years now and have never failed to be pleased with your service.

JOYC

Source: DFORC

29/06/2013

Incredible customer service! I am beyond pleased every time my car is serviced.

ERINB

Source: DFORC

01/07/2013

Professional Automotive is completely trustworthy and every service provided comes with a complete explanation. The customer service is great.

Anonymous

Source: DFORC

03/07/2013

Kept car for nine days when issue was under warranty and no offer of rental car. Left over steering fluid ($25 purchase price by me) balance must have been used by Prof Automotive becasue no explanation for it no longer in car. Advised…

CHRISF

Source: DFORC

06/07/2013

I wanted my brakes replaced and an oil change, both of which they did well. However, they also changed other fluids that I didn't need done and wanted to change transmission fluid but did call and ask before doing that as it was over $200…

DAVEM

Source: DFORC

12/08/2011

Nobody likes spending money on unexpected repairs, but Pro-Automotive makes it as painless as possible. Awesome front desk support, very knowledgable staff, and typically a pleasure doing business. Not the cheapest place in town, but…

BURTB

Source: DFORC

13/08/2011

Just had my A/C serviced and it was again a good experience. They took the time to detail the problem and fixed the problem the first time. I always feel like they are honest with their suggestions and recommendations. They will take the…

SHANEE

Source: DFORC

16/08/2011

Recently had oil change and tire rotation. Front office is always friendly and genuinely interested in what is best for the car. I one time had a problem with a seat belt. They reported to me that the automobile manufacturer had a…

Anonymous

Source: DFORC

17/08/2011

5 stars on all fronts. Great team with pride.

GALEW

Source: DFORC

17/08/2011

I was delighted that you could work on my car the same day I called and have the work completed the next day. Providing transportation to and from the shop was also a big help.

JEAND

Source: DFORC

04/01/2013

Excellent service, as always!

JACKIEC

Source: DFORC

05/01/2013

Excellent service!

JAYD

Source: DFORC

10/01/2013

Informative, open and above all, honest. I will do business with Professional Automotive Inc. again!

Anonymous

Source: DFORC

10/01/2013

Very courteous and informative. Excellent service!

EDG

Source: DFORC

10/01/2013

What great, speedy service! I will definately be coming back in the future for my automotive needs!

LISAM

Source: DFORC

12/01/2013

Excellent honest work as usual. Great job guys. The old honda purrs like a kitty.

CHRISH

Source: DFORC

15/01/2013

On time, friendly, pleasant waiting room, informative.

Anonymous

Source: DFORC

17/01/2013

I was VERY pleased with the service of the vehicle and customer service.

STEVENI

Source: DFORC

17/01/2013

I was only having an oil change, but was given the observations made during the inspection. Nothing that was forced or had to be done now, but I am now aware of things that should be taken care of in the near future. Not pushy !

JOHNH

Source: DFORC

19/08/2011

Very professional, finished on time, fair price. I'll do business with them again.

MILESM

Source: DFORC

19/08/2011

I've used Professional Automotive to service my vehicles for more than 10 years now. I've seen it grow from a one bay service shop and followed them to two other locations during this time. Competitive pricing and great service keep me…

RICHARDB

Source: DFORC

19/08/2011

We had a great experience with our 08 Honda Odyssey. We needed to have our van checked for a roadtrip and from the moment I talked to Matt asking questions to the service I got from Brandon was consistent and never felt threatened that…

BILLV

Source: DFORC

19/08/2011

I regularly rely on the team at Professional because they are from my view extremely knowledgeable and considerate well in excess of my normal expectations. If something truly needs to be fixed immediately, they tell me. They also tell me…

WILLIAME

Source: DFORC

25/08/2011

You guys are a pleasure to deal with.

Anonymous

Source: DFORC

01/09/2011

What a blessing to find a place that you can trust with your car repairs! You will be treated with kindness, respect and professionalism. The guys are great! Highly recommend!

Anonymous

Source: DFORC

03/09/2011

Professional Automotive excels in integrity and unsurpassed service.Their courtesy and excellent work is top quality.

MARYB

Source: DFORC

06/09/2011

The prices are more than fair, the customer service is always above and beyond, and the facilities are so nice and clean! It's very easy to relax while you're waiting for your car to be repaired since you know it's in very trustworthy…

RACHELC

Source: DFORC

07/09/2011

Great job, as always. Will be get back to you on changing rest of fluids.

BOBC

Source: DFORC

12/07/2013

Prompt and all services were explained before I made the decision. Very helpful.

Anonymous

Source: DFORC

15/07/2013

Requested service was perfomed as expected, and I was alerted to other potential problems that needed to be addressed.

Anonymous

Source: DFORC

18/01/2013

Service was great but a little pricey.

BRIANR

Source: DFORC

22/01/2013

Great experience......communication, customer service and quality workmanship was top notch!

Anonymous

Source: DFORC

18/07/2013

I had quite a lot of work done, they got the job done in good time and were very professional. Brandon and Matt were great to work with.

ROBERTA

Source: DFORC

24/01/2013

Quality work and done in a timely manner. Staff is always professional and kind. I was even able to connect to wireless and work while I waited for my vehicle to get done. I will return again as a repeat customer.

RHONDAW

Source: DFORC

23/07/2013

From the first phone call to your shop, I knew I was in good hands. Your staff listened to me as I explained the problem, even though I know you had other phone calls to answer. When I brought the car in, you did a thorough review and…

DANIELLEJ

Source: DFORC

30/01/2013

Professional Automotive is an honest, thorough, and friendly place to do business. Matt is a conscientious owner whose faith and values are infused throughout the organization.

STEVEG

Source: DFORC

27/07/2013

always great service. Recommend them to anyone!

ERINL

Source: DFORC

30/01/2013

Good mechanics, honest owners, "friends"

DANT

Source: DFORC

22/02/2014

The repairs were completed on the only vehicle I own. Prof Auto took me home when I brought the car and picked me up the next morning to retrieve it. They went out their way to accommodate me. The repair work was done in a timely and…

RONW

Source: DFORC

01/02/2013

Excellent Service as usual!

VINCEP

Source: DFORC

23/02/2014

Always a friendly greeting, by first name no less. Ride to and pick up from work (on Community North campus). Updates throughout day and estimate of cost for the service being done.

MAGGIEP

Source: DFORC

02/02/2013

I moved here from out of state recently and was referred to Professional Automotive by a friend. I have an Audi so I was choosy about who would work on my car (and I think we all know the reputation of most dealerships, in general). I…

Anonymous

Source: DFORC

27/02/2014

Fast. Efficient. And friendly as always. I would highly recommend. Professional. Automotive

SUSANK

Source: DFORC

01/03/2014

Super helpful, professional and courteous as always!

BRIANH

Source: DFORC

01/03/2014

Always pleased with Pro Auto - everything seems above board and I've never had an issue with the quality of work. Brandon always takes care of me!

NATEC

Source: DFORC

03/03/2014

They are always very cheerful and forthcoming with their service at the counter. They have bent over backwards for me to get me where I need to go. Their facilities are among the cleanest I've seen for an auto repair shop.

KARLL

Source: DFORC

06/03/2014

I do most of my own work on cars, but when it's a job that I don't want to tackle I take my car to Professional Automotive. They replaced a left side CV axle on my Integra and I've had no problems since. Brandon & Chris are great to work…

ERICV

Source: DFORC

10/03/2014

Very disappointed in the honesty of this business.... That is why they didn't get past the inspection...

Anonymous

Source: DFORC

10/03/2014

Great experience. These guys are very professional and extremely knowledgeable. They identified issues that I was unaware of and offered great advice on how to correct problems. Every repair procedure was explained and everyone was took…

MikeG

Source: DFORC

20/03/2014

Honest friendly service. Very clean and professional. Brandon took time to explain all of the work done. THANK YOU!!

COLLEENL

Source: DFORC

03/02/2013

Awesome, as always. Thanks guys!

BRANDYK

Source: DFORC

21/03/2014

The guys always do great work and my vehicle is always ready when they say it will be.

JOEG

Source: DFORC

23/03/2014

I am a long time customer have always been happy with the service. In for an oil change this time. I was given a ride back to work and was offered to be picked up when car was ready. Very nice and courteous.

PATRICKB

Source: DFORC

05/02/2013

Quick service, reasonable price and good customer service.

DOMINICM

Source: DFORC

25/03/2014

I love this place! Best service in town!!

SHAENAG

Source: DFORC

06/02/2013

I have been a customer of this organization for the past three years. I only learned of their existence through a chance encounter at my previous employer, and there was a working relationship between our companies. I've always been happy…

TRAVISM

Source: DFORC

25/03/2014

As a college girl who doesn't know much about cars, I went there alone and didn't feel like I was getting ripped off. The team was very straightfoward about costs and good about explaining things. They're friendly and go out of their way…

AMBERM

Source: DFORC

11/02/2013

As always, Matt and the staff did a superb job of customer service and automotive work. We have taken our "fleet" of cars there for years and very happy with the results!

DAVIDB

Source: DFORC

29/03/2014

Great service! My brakes where acting funny and some noises after having front brakes done. With a smile, the great guys at Professional Automotive, took apart and replaced everything. In a time when relastionships mean little over the…

DARRELLS

Source: DFORC

13/02/2013

The guys at Professional Automotive are honest, welcoming, and make each experience personal.

TAMMYR

Source: DFORC

30/03/2014

Professional automotive changed the oil and filter in my vehicle and provided good recommendations for other maintenance services without pressure to have them done immediately.

Anonymous

Source: DFORC

14/02/2013

Love the personal and polite service I get every time!

JULIEW

Source: DFORC

15/02/2013

Personnel are always very professional, knowledgeable, and helpful. Ready to answer questions and handle and concerns.

JUDIO

Source: DFORC

03/04/2014

Great honest service. I really appreciated the way I was taken care of right from the moment I walked through their doors.

ENAA

Source: DFORC

15/02/2013

This was the first time I used their services and came away very impressed with the attitudes, workmanship and professionalism.

RONW

Source: DFORC

04/04/2014

I've always taken my vehicles to Professional Automotive over the past 15 or so years. Whenever I have to reschedule they accommodate me. Most importantly I completely trust them and they've never let me down. I know enough about car…

KEVINW

Source: DFORC

20/02/2013

This is our second experience with them, and as before, they did an outstanding job. They kept me informed of the diagnosis, explained what needed to be done, and even contacted the extended warranty company to verify coverage before…

TOMF

Source: DFORC

07/09/2011

I had a dead battery in the morning, and AAA recharged it, but suggested I go here to take a look at the terminals' damage. They replaced the battery, fixed the terminals, and changed my oil within 2 hours, and only charged 200.00 total. …

JULIEB

Source: DFORC

05/04/2014

LOVE my guys at Professional Automotive!!!! Service is always fast and friendly and they work with me to stay in my budget.

SHARONR

Source: DFORC

07/04/2014

Very friendly and professional. Excellent waiting area for customers. Easy to work with.

TOMP

Source: DFORC

08/09/2011

Great service but my oil light keeps going off...not sure what is going on. I need to call in today and see what happened. This is the best shop ever with personal service!

JESSICAL

Source: DFORC

08/09/2011

I found from the time I walked in the front door, everyone was very helpful and courteous. I felt like I was very welcome to be there. I waited in the very homey-like lounge and felt comfortable doing some work that I had brought along…

BETTYH

Source: DFORC

08/09/2011

Professional Automotive provided excellent customer service. The personnel is friendly, caring, and demonstrates Christian character. I would recommend them.

LISA P.C

Source: DFORC

09/09/2011

Always aware that there will be good people in a situation that is painful and that makes it tolerable

ROBERTS

Source: DFORC

09/09/2011

I tend to drive offroad in my low-slung Acura far too often, with results that one might anticipate. Professional Automotive was able to save me big bucks by welding a new piece of exhaust pipe onto the damaged one instead of replacing the…

BILLM

Source: DFORC

09/09/2011

Professional Automotive in Castleton came to my attention at just the right time, when the warranty on my Chrysler expired. They've been very helpful each time we've needed any kind of service. I'd recommend them to anyone.

LISAM

Source: DFORC

10/09/2011

I took my passat here with two broken tie rods. Sears Auto wouldnt even touch them and the dealer wanted way too much. These guys beat the dealer's quote by 150.00. Highly recommend!!

ROYCET

Source: DFORC

22/02/2013

Drop off was quick & easy. Oil change & tire rotation was completed as requested, as well as investigating my check engine light, which appears to be related to my replacement gas cap not sealing correctly all the time.

BRIANH

Source: DFORC

22/02/2013

From the my first call to the time I payed my bill every one was extremely polite. My truck had some extra things that needed to be fixed, as they explained that to me I knew they were very knowledgable. I did not feel pressure to have the…

JUSTINK

Source: DFORC

10/09/2011

My brakes starting acting up on a wednesday. I called professional automotive and my brakes were inspected and fixed by friday. The staff was very personable, knowledgeable, and ethical.

SCOTTM

Source: DFORC

14/09/2011

Great service. Fast service. Friendly service. Thank you.

Anonymous

Source: DFORC

19/09/2011

Matt and his crew are extremely knowledgeable and they work quickly to get me back on the road, everytime! In a world where most automotive service businesses make you feel like you are getting worked over, these guys are honest and run…

David Cole

Source: DFORC

21/09/2011

Professional, knowledgable, friendly staff. Clean, Comfortable lounge w/ leather sofas and wifi. Great prices

DANH

Source: DFORC

21/09/2011

We have been taking our family fleet (4 cars- 2 aging, 2 getting up there) to Professional Automotive for over 4 years. Not only do they take care of any current issues, they provide a look ahead of what work needs to be be done. Matt…

DAVIDB

Source: DFORC

23/09/2011

Thought I had a tail light out. Was due for an oil change too. Both taken care of quickly, and with care. And...since I wokr next door, it's VERY convenient!

CHARLENEM

Source: DFORC

23/09/2011

Service is always great. Fast, friendly, and helpful. I don't go anywhere else.

Anonymous

Source: DFORC

25/09/2011

I was very pleased with the work that was done on my car and the cost was much less than the dealer cost would have been. The only thing is they forgot to reset the system alarm for service to be done so everytime I start the car I still…

MARYA

Source: DFORC

10/04/2014

Such friendly staff and prompt service! Thank you for making my first experience so great!

Anonymous

Source: DFORC

10/04/2014

Such friendly staff and prompt service! Thank you for making my first experience great!

Anonymous

Source: DFORC

11/04/2014

Brandon is always extremely helpful and does not talk down to me, as I am not a huge car guy. The new setup of having a copy of my car's diagnostics is awesome. Never going to another auto repair place! Customer for life.

Anonymous

Source: DFORC

21/04/2014

Service very efficient and professional. So comfortable there too.

ANDREAP

Source: DFORC

29/04/2014

Excellent, honest service

JUVENELJ

Source: DFORC

30/04/2014

As always, I was given prompt and accurate service with an explanation of the work done and any issues of which I should be aware.

BETHM

Source: DFORC

08/05/2014

I was pleased with my recent experience. I brought my Grand Cherokee in during my lunch hour after needing multiple recent jump starts. Brandon was very courteous and professional. I soon found out the battery needed replaced and had…

ROBY

Source: DFORC

15/05/2014

Great as usual!

Anonymous

Source: DFORC

28/05/2014

As always, our service was excellent. There's a reason we've been customers for over 10 years!

JOHNO

Source: DFORC

22/02/2013

Great job, as usual. Quality work and done earlier than promised. Thanks so much!

Anonymous

Source: DFORC

04/03/2013

Always quick, honest and professional!

JASONC

Source: DFORC

06/03/2013

It was great.

EDWARDM

Source: DFORC

06/03/2013

I have been coming here for 5 years now and absolutely love the customer service here as well as the work they do. Matt and Brandon are always super friendly and attentive. They are honest about what is wrong with the car and what needs to…

ANOUKV

Source: DFORC

07/03/2013

Not only was Matt helpful and prompt but somewhere in the distance Star Wars and Star Trek themes were playing. The force is strong with this one...

JAREDD

Source: DFORC

30/05/2014

As always, professional automotive explains the issue with my vehicle and give me a respectable efficient solution.

Anonymous

Source: DFORC

07/03/2013

Had a great experience

RICHC

Source: DFORC

08/03/2013

I had a lubrication, I had scheduled the service appointment less than a week before. I had a minimal wait after I arrived at the appointed time and the job was done quickly, before I could review and read my paper. Items found during…

RICHARDW

Source: DFORC

31/05/2014

Friendly, on-time, efficient and usually no follow up needed.

DANT

Source: DFORC

08/03/2013

As always, an excellent experience. Wouldn't go anywhere else for my auto service.

ALS

Source: DFORC

03/06/2014

Once again they did a great job working on our car. They recommended a couple other items that should be done based on the car's mileage, but did not pressure us in any way to have them done. They explained these items and answered our…

TOMF

Source: DFORC

09/03/2013

Wonderful experience as always. Very fast, on time, and friendly.

BILLM

Source: DFORC

09/03/2013

Matt was very informative to what repairs were needed to fix my vehicle. He was also considerate to the actual costs of all the repairs. I will definitely be a return customer and recommend friends.

ERICL

Source: DFORC

04/06/2014

these guys are always great and very professional love going to this place

JUSTINZ

Source: DFORC

07/06/2014

Honest, knowledgeable & courteous staff.

DEBBIEH

Source: DFORC

27/09/2011

My experience was all I have come to expect from Professional Autumotive. Good service and on time.

ROGERB

Source: DFORC

29/09/2011

I've taken both of my vehicles to Professional Automative to have oil changes (for almost 4yrs.) The guys are really nice, and helpful. Extrememly accomodating to scheduling, and being finished in an expeditious manner. The last time I had…

Anonymous

Source: DFORC

09/06/2014

The Professional Automotive reps are always polite and very knowledgeable. The waiting room is clean and there is free wifi.

BOBM

Source: DFORC

30/09/2011

Professional Automotive consistently provides excellent service on our vehicles and superior customer service that can't be matched elsewhere! Professional Automotive is the service facility I recommend to everyone... for they provide…

PAULB

Source: DFORC

10/03/2013

Always treated very well, on time and reasonable!

BOBW

Source: DFORC

12/03/2013

Nicest restroom and waiting area I've ever seen at a repair shop. Nice and quiet, too.

Anonymous

Source: DFORC

12/03/2013

Great service, professional and quick. Plus the waiting area is comfy and their are various things to occupy your time while you wait.

AMYG

Source: DFORC

15/03/2013

Fantastic guys...you can truly tell that they have the best interest of the customer in mind. They will give you their up-front, honest opinions and won't try to tell you things that don't have to get done. I would certainly recommend this…

MIKEF

Source: DFORC

18/03/2013

Excellent service, attitude and quality -- as usual.

LEIGHJ

Source: DFORC

21/03/2013

Good job with the car! Thanks for the help!

Anonymous

Source: DFORC

22/03/2013

You always take such good care of us and all of our clunker cars. Matt is always ready to answer any of my questions

KENTT

Source: DFORC

16/06/2014

The staff was courteous and my oil change service was done very quickly.

Anonymous

Source: DFORC

23/03/2013

This service took longer than expected. I had left the vehicle for the day and was told that would be long enough to get the job completed. I was contacted late in the afternoon and informed that it wouldn't be ready for pick up the…

RICHARDB

Source: DFORC

17/06/2014

My vehicle had what I thought was an overheating condition. Brought in without an appointment. Brandon and his team thouroughly checked it out and found that everything was ok and then didn't charge me which I appreciated!

Anonymous

Source: DFORC

19/06/2014

returning customer with satisfaction every time. Brandon will work with you on rates, turn around time, and is knowledgeable and upfront as to not give false information or try to have work done that is not needed. They also provide a…

DEANJ

Source: DFORC

21/06/2014

the people are always friendly and the service is always good.

Anonymous

Source: DFORC

04/10/2011

It is a blessing to have an automotive repair shop really care about my car and how to keep it running at it's best. I always receive the best suggestions and important updates on repairs that are needing attention. Thank you, keep up the…

BARBARAW

Source: DFORC

08/10/2011

We were about to put our Audi to sleep and thought to try another opinion. This dealership earned their name "professional" when the resurrected our ailing Audi. They consulted with us each step. They did the minimum essential work to…

MARKH

Source: DFORC

24/06/2014

Service was good as always. I arrived early and you were able to get my car serviced quickly. It would be great if every once in a while you would offer a special price for oil change for your repeat customers. I know everyone wants to…

MAUNAH

Source: DFORC

25/06/2014

Very professional business. Excellent work in a timely manner. And added plus...That you are also CHRISTIAN Organization. Thank you and GOD BLESS. Ron

RONA

Source: DFORC

01/07/2014

Having moved to Indianapolis not long ago, it has been difficult to find a repair place that I felt comfortable with. I "secret shopped" Professional Automotive a while back and got good feedback from the experience with Brandon..so, when…

JOHNL

Source: DFORC

15/07/2014

All services were performed as requested, and on time. I will definitely return for future work.

BRIANH

Source: DFORC

16/07/2014

I arrived 15 minuted early for a scheduled Oil Change. My vehicle was in the Service Bay for one and a half (1 1/2) hours. This is the longest I have ever waited for a standard oil change. Because I was not charged for the service you…

Anonymous

Source: DFORC

17/07/2014

My experience this time was a little more rough than usual. I didn't have any interaction with Matt or Brandon like usual, and it seems like I was less informed and less involved during my repairs. I didn't receive any phone calls during…

DAVIDG

Source: DFORC

24/03/2013

Customer service couldn't have been more graceful. Did not hesitate to give estimated cost of work needed, but also gave feedback on immediate needs vs. recommended work. No pressure to do more than needed, but patient explanation of…

DARRING

Source: DFORC

25/03/2013

I was very impressed with the responsiveness and overall experience.

CHRISD

Source: DFORC

27/03/2013

Extremely helpful in determining long-term maintenance plan for the vehicle. Felt that my safety was their main priority.

Anonymous

Source: DFORC

27/03/2013

Always a great job done and the staff is professional and friendly!

PAULB

Source: DFORC

28/03/2013

Very speedy service. Super nice people. Great waiting area. I will be going there again.

SYBILK

Source: DFORC

30/03/2013

Outstanding service!!!

DAVEB

Source: DFORC

06/04/2013

Professional Automotive always does a great job! I have taken my car here 2 times and they always provide fast, high quality service. They are fair on the price and explain everything well.

Anonymous

Source: DFORC

18/07/2014

I had a knocking noise at the floor board area. I liked that the technician went for a ride with me so I could show him the noise. I really felt like the technician tried to make sure he understood what problem my car had. Once he figured…

JOERGN

Source: DFORC

25/07/2014

The guys are always very helpful and nice...great work!!

SHARONR

Source: DFORC

25/07/2014

Always so courteous kind and informative Thank you

ANDREAP

Source: DFORC

26/07/2014

Great

Anonymous

Source: DFORC

30/07/2014

The staff was very friendly and anxious to help. All costs were idendified upfront on the proposal and no surprises. The work was done professionally and the problem is fixed. Thanks.

ScottP

Source: DFORC

02/08/2014

They are very friendly and make you feel comfortable. Our car was fixed well. We did have an issue with our brakes after they were fixed and needed to bring the car back in, but they got it in right away and got it taken care of.

DAVIDC

Source: DFORC

06/08/2014

Overall a good experience....maybe a bit too zealous with "items needed" but reasonable to discuss and resolve

Anonymous

Source: DFORC

09/08/2014

Not very happy at this moment. My son's car failed to run the day after it received a major amount of preventative, scheduled and costly service.

MICHAELT

Source: DFORC

12/08/2014

Always friendly and courteous timely Appreciate the coffee and tv too!

ANDREAP

Source: DFORC

12/08/2014

Provided excellent service in a timely manner. I also appreciate the open communication as soon as the issue was found. No work was done until they confirmed the issue, fix, and price with me. Very professional.

Anonymous

Source: DFORC

11/07/2012

The mechanic working on my vehicle was very imformative, honest, and professional. I felt like I could really trust him and I will get my next vehicle serviced here.

TAMMYR

Source: DFORC

13/07/2012

Nice and courteous. All good.

Anonymous

Source: DFORC

17/07/2012

Great as always -- the personalities as well as the superior service keep me coming back. I notice that more and more of my friends are using Professional Automotive, too!

BILLM

Source: DFORC

17/07/2012

These guys always take the best care of me and my car - polite, professional and they go above & beyond the other places! I'll never go anywhere else for my auto repair/maintenance needs!!!

SARAHS

Source: DFORC

18/07/2012

We took our vehicle here for a second opinion, after a national repair chain replaced $1000 worth of A/C equipment and couldn't make the car run cold. For the cost of the diagnostic, Matt and Chris spent a day and a half testing, tearing…

DARRING

Source: DFORC

20/07/2012

Took my car in for an air conditioner diagnosis and got it back with recommended service for everything else. I spent $140.00 for nothing. Took it to the dealer and they had the problem diagnosed in 45 minutes. It was not a leak it was…

DEED

Source: DFORC

10/10/2011

We have been taking our personal cars (3) and our company vehicles (2) to PA for a couple of years. Service is excellent and I would highly recommend them.

Deb Rowe

Source: DFORC

12/10/2011

Love this place! They always are friendly and welcoming and honest.

Anonymous

Source: DFORC

13/10/2011

My first visit & it was stress free! The place was very clean, employee was very professional and my car was done before expected time ") Being a woman, I can appreciate something being brought to my attention that may in need of repair…

SALLYO

Source: DFORC

12/08/2014

I made an appointment and I was promptly serviced when I arrived. Staff was very professional. Building was very neat and clean. The price for my service was reasonably priced. I plan to use them again when the need arises.

CHARLESH

Source: DFORC

18/10/2011

We always have a great experience here! They do a great job on our vehicles and the staff is always very kind and knowledgeable on what the problem and solution is. Added bonus that you get snacks while you wait! :)

KARAD

Source: DFORC

13/08/2014

Hello guys, My experience for my last visit was not pleasant as the quote that I got for repairing my Air Condition was way tad hight. I shopped around and was able to get me a $350 Air Condition and &160 in labor compared to your $1500…

RUBENB

Source: DFORC

19/10/2011

We recently moved to Indy from Pittsburgh, PA. We are very pleased to have found Frofessional Automotive. The people are extremely professional and caring. Very clean and neat operation. We have found the "Team" to be knowledgable and…

VINCEP

Source: DFORC

19/08/2014

Very informative and professional.

BRYANR

Source: DFORC

21/10/2011

Superb experience in all regards. Highly professional, credible, straight up, great advice per owner's manual and additional insights and recommendations based upon observance of vehicle by technicians and staff. Done in a timely manner,…

ELA

Source: DFORC

20/08/2014

The staff at Professional Automotive is always great to deal with. Great service work and great customer service are hard to come by but you guys have managed to provide both with every visit.

FREDV

Source: DFORC

22/10/2011

I have been a customer of Professional Automotive for a very long time. I trust them totally and they are very good to me. They are Christian people and run a honest business. I appreciated the items that they pointed out to me on my…

KIMF

Source: DFORC

04/09/2014

FIRST TIME CUSTOMER :: PA certainly did not disappoint! Excellence in every possible way .... So accommodating and realistic costs for outstanding work made me look forward to the next time my car is in need of a little fix-it.

TRACYR

Source: DFORC

27/10/2011

Oil change and fluid service on one vehicle and quick brake light replacement on the other. Excellent as always.

Anonymous

Source: DFORC

13/09/2014

Continued good, reliable service. Thanks.

DANT

Source: DFORC

19/09/2014

Guess we will see after I've replaced the parts you said were causing the problem, if problems solved then you guys are great if not your a pack of #%^*

CHRISH

Source: DFORC

20/09/2014

Good job

STANM

Source: DFORC

26/09/2014

I had been goin to the dealership to get my car work on got tired of the expensive cost so I went to several place. Looking for some one to work on my car . I found this coupon in the mail with a oil change at a good price so I went…

WILLAL

Source: DFORC

27/10/2011

I always leave your establishment very satified. The guys are always so friendly and helpful. The surroundings are great in your waiting area. I will continue to bring all my automotive needs to you. I am Anita White the wife under…

ANITAW

Source: DFORC

27/10/2011

Service was excellent as always. A special thanks to Brandon for the the ride to & from.

CATEK

Source: DFORC

05/11/2011

Since Professional Automotive is so close to my work, I was able to drop my car off and walk to work. They did a good job of diagnosing and fixing my problem, however, the price that was charged was a bit steep.

Anonymous

Source: DFORC

05/11/2011

confidence to approach and ask for diagnosis after test drive and mutual effort to confront a strange sound "real time." cause discovered, explained, repair suggested, agreement reached, final paper details same as originally…

ELA

Source: DFORC

07/11/2011

Heard about this place from a friend and decided to take my car there for an unexpected repair emergency. Fantastic staff, helpful, knowledgeable. No pressure at all, fantastic service. Super nice waiting room, and best of all they are…

DAVIDG

Source: DFORC

08/11/2011

- Clean, comfortable lounge w/ wifi and flat screen tv - Professional, knowledgable staff

DANH

Source: DFORC

09/11/2011

I have used Professional Automotive in the past for oil changes and minor service and always found them to be courteous,honest and fair. I recently had a serious issue involving the brakes on the only transportation I have. After…

CONNIES

Source: DFORC

06/10/2014

Truly a professional place to conduct your automotive service business with. Very knowledgeable and friendly staff. I needed an oil change before heading back out West and they accommodated me with no problem. The waiting room and restroom…

Anonymous

Source: DFORC

11/10/2014

Friendly, good turnaround, and you can get in with relatively short notice.

Anonymous

Source: DFORC

13/10/2014

Great service as always!

JEFFC

Source: DFORC

13/10/2014

I have a 2005 Beetle Diesel and Professional Automotive has serviced my car from day one. Every six months I would have Professional Automotive inspect the car (I'm a huge proponent of preventive maintenance). If they recommended a…

JULIEH

Source: DFORC

15/10/2014

Work was performed as expected and on time. Will definitely return.

Anonymous

Source: DFORC

18/10/2014

Very courteous and quick!

Anonymous

Source: DFORC

25/10/2014

Professional Automotive is always professional and honest. They do good work. I have never had a bad experience.

JIMS

Source: DFORC

22/11/2014

The staff at Professional Automotive we're friendly and professional. The service was great with a complete explanation of what was done and other things that were found. No pressure to have extra work done.

TOMF

Source: DFORC

15/11/2011

Well worth the $98. The inspection found a couple items that I wouldn't have spotted. The dealer fixed them both before I bought the vehicle.

Anonymous

Source: DFORC

16/11/2011

It is always a pleasure to come in to Professional Automotive. It is a pleasant and preofessional atmoshere. I trust them to give me the best advice for my vehicle!

SUSANK

Source: DFORC

22/07/2012

Got in within one day for a 60,000 mile routine maintenance. The car was ready at the time we had prearranged and seems to be running so much smoother. Thanks! Will continue to use this very professional group for my Saab maintenance.

ROSEP

Source: DFORC

01/12/2014

Always a great place to go! It is clean, and I always get a straight answer. Never feel pressured to get a repair done! Everyone should do business like Professional Automotive!

Anonymous

Source: DFORC

16/12/2014

Always great service :)

ANAD

Source: DFORC

26/07/2012

In Professional Auto we trust!

ETHANL

Source: DFORC

18/12/2014

I had my 2008 Mini Cooper, tension belt malfunction making engine knocks. My service rep Brandon was able to work with my warranty company and took care of almost all of the paper work. The repair itself took them about a week to fix. I…

TIGERH

Source: DFORC

27/07/2012

Brake repair = Excellent service as usual.

JASOND

Source: DFORC

29/07/2012

Deep analysis, they found what 2 Ford garages could not find. Thanks guys, see you next time.

TIMOZ

Source: DFORC

20/12/2014

Excellent service. Thanks Guys.

DANT

Source: DFORC

30/07/2012

As always the service was great. Clean & Comfortable waiting area. The people are the greatest to work with! Vince

VINCEP

Source: DFORC

20/12/2014

Fast, accurate, and professional.

KENNYA

Source: DFORC

03/08/2012

You guys always take great care of my car and are very polite and professional. As of yesterday, you are servicing my sons car! I will continue to do business with you.

ANDREAM

Source: DFORC

22/12/2014

As always great staff who are really helpful. I absolutely will return.

MIKEC

Source: DFORC

06/08/2012

I love working with professional automotive because they are so attentive and positive. They heard my concern, scheduled me for a time convenient for me - and then alerted me to possible problems with the timetable. When they could not…

Anonymous

Source: DFORC

22/12/2014

I took my Jeep in for a full service oil change. The oil change service to my Jeep was done promptly. The staff is always courteous and professional.

BOBM

Source: DFORC

23/12/2014

Dropped my truck off for simple oil change with an appointment made days in advance and 5 hours later hadn't been moved. Very poor service.

TIMF

Source: DFORC

07/04/2013

very courteous service

NANCYH

Source: DFORC

10/04/2013

I have doing business with Professional Automotive for some time and I do believe they have the best interest at heart for customers. Since I have been a long time customer I feel I would like to suggest they offer both the best offer and…

IVANNAW

Source: DFORC

11/04/2013

Excellent service and all-around nice guys to deal with.

VINCER

Source: DFORC

12/04/2013

As always, great service and friendly staff

MATTW

Source: DFORC

13/04/2013

Fixed the problem beautifully.

HARRYC

Source: DFORC

16/04/2013

I have been coming to Professional Automotive for years because I totally trust what they advise me needs repaired. This time was no different as during a routine check they found a wheel bearing needed immediate replacement. The work was…

JOEA

Source: DFORC

16/04/2013

Great, speedy service! Thanks again!

LISAM

Source: DFORC

18/04/2013

Excellent repair work and customer service.

Anonymous

Source: DFORC

19/04/2013

You guys are wonderful to work with! I trust you and know my car is getting the right detail and maintenance! Thanks!!

TARAP

Source: DFORC

19/04/2013

They very good care of my car and very quick service I had to get to work by 9am I was out of there at 8:45 got to work on thanks for the great service

CHRISTINEG

Source: DFORC

22/04/2013

Very good service and helpful in addressing the needs we have on our automobile

JIMM

Source: DFORC

23/04/2013

Service was excellent as always! Matt and Brandon are always so kind and ready to serve. I was sad this morning though to realize that I had a $100 coupon in my purse (received by email) that I forgot to ask if I could use. :-(

DONNAW

Source: DFORC

24/04/2013

Very very good and very very professional !!!!

BETHN

Source: DFORC

25/04/2013

The name says it all. Not only was the repair professionally done, but the service was top-notch. I really felt like they listened; not just about the repair, but about what I /wanted/ out of the repair. Working with me, they found a…

MATTS

Source: DFORC

29/04/2013

Average. Price, Timely,

Anonymous

Source: DFORC

01/05/2013

My van was fixed in a very timely manner, and the customer service was great.

ERINS

Source: DFORC

18/11/2011

Thanks guys for taking such good care of me and my RAV4 and honoring my narrow time window!

SHAWNS

Source: DFORC

02/05/2013

The brakes n rotors r great car drives great

JOHNP

Source: DFORC

03/05/2013

Were very accommodating and seem honest

Anonymous

Source: DFORC

03/05/2013

Great service! Always great work and very trustworthy. We never go anywhere else!

JEFFD

Source: DFORC

08/08/2012

Had oil change, tires rotated, fluids flushed and refilled in11/2 hours. Customer lounge is comfortable with free drinks. Very courteous employees, not pushy about extra services.

Anonymous

Source: DFORC

20/11/2011

My oil change was painless. Was happy to read on the receipt that fluids were checked and tire inflations corrected if necessary.....you forgot to mention to me that you had looked at these times. Thanks, guys, I appreciate your good…

BETSYB

Source: DFORC

20/11/2011

My oil change was painless. Was happy to read on the receipt that fluids were checked and tire inflations corrected if necessary.....you forgot to mention to me that you had looked at these times. Thanks, guys, I appreciate your good…

BETSYB

Source: DFORC

20/11/2011

My oil change was painless. Was happy to read on the receipt that fluids were checked and tire inflations corrected if necessary.....you forgot to mention to me that you had looked at these times. Thanks, guys, I appreciate your good…

BETSYB

Source: DFORC

23/11/2011

Everything was great. Helped in getting a rental car. Called to verify cost and what should be repaired. Couldn't ask for better. They are always friendly and courteous and they fix it right the first time!

Anonymous

Source: DFORC

24/11/2011

All my experiences with PAI have been outstanding. Great mechanics, great service, I beleive that PAI cares not only about my autos - they care about me the customer. Great people! Thank you for your service.

VINCEP

Source: DFORC

25/11/2011

My daughter traditionally arrives on college breaks with exhaust system problems. This time it was a rusted-out catalytic converter. Even though the car was an older model, PAInc took care of the job quickly and professionally. They're the…

BILLM

Source: DFORC

11/08/2012

At Professional Automotive, I know that I am getting an honest assessment on the work that needs to be done. I also know that it is done right. I could get the work done cheaper but not better

JIMH

Source: DFORC

30/11/2011

Have been taking my high mileage Ford to PFI for a couple of years & have always been pleased with their service!

KATHYB

Source: DFORC

15/08/2012

Received email regarding appointment within minutes of call for appointment. Received confirmation of appointment by email. Called within 20 minutes after drop off to report on needed repairs. Pickup time was met. Received call that car…

KARLP

Source: DFORC

01/12/2011

Honest, timely service provided by good folks. You can count on these people to treat your right. They take good care of your car!

ANDYL

Source: DFORC

15/08/2012

In Professional Auto we trust!

TOMM

Source: DFORC

03/12/2011

My experience was a positive one when I drophped off my car without an appointment and having a noise I was unable to diagnose. The repair was minor and I was given several options with various prices for additional repairs that need to be…

Anonymous

Source: DFORC

16/08/2012

Matt, Brandon, and staff were able to find a cryptic problem with my electrical system and repair it perfectly.

BILLM

Source: DFORC

17/10/2014

Prompt service and thoughtful and articulate suggestions .

DAYNAM

Source: DFORC

05/12/2011

As usual we are very pleased with the repairs and adjustments made to our Sonota. PAI is a frist class operation. We are glad we found you after moving to Indy 6 months ago.

VINCEP

Source: DFORC

18/10/2014

Awesome job, great customer service.

LINDAW

Source: DFORC

08/12/2011

Friendly, Respectful, and Reliable. Greeted with a friendly hand shake and parted witha hand shake. Thanks guys for the great service. I will reccomend your business to others:)

TODDM

Source: DFORC

02/11/2014

Very pleasant, didn't take long and waiting room (bathroom also) was clean and comfortable.

JANEH

Source: DFORC

08/12/2011

Best place I've ever gone for automotive service. I have a beater Honda civic, Saturn vue hybrid, and a sports convertible. These mechanics have worked on all three of these cars and have done a fantastic job. They charged me a fair…

CHRISH

Source: DFORC

27/11/2014

Great

RoxanneZ

Source: DFORC

14/12/2011

Everyone I spoke with was professional, explained the situation simply and in a timely manner. I didn't have to wait half the day to get your diagnosis. The car was ready when I needed it. I will use your service again for my regular…

ROSEP

Source: DFORC

18/12/2011

Matt and staff always are thorough and honest when I bring in my van for maintenance or repairs. I never feel taken advantage of.

KARENC

Source: DFORC

22/12/2011

My wife and I planned a 2200 mile trip for Christmas. I scheduled an appointment for routine oil change & lube and general check for vehicle road worthiness. I was greeted on time, and my vehicle taken back immediately. I was advised of a…

JOEA

Source: DFORC

23/12/2011

Top notch experience...good people, very friendly.

BRIANH

Source: DFORC

31/12/2011

Dropped off car to have check engine light diagnosed. Found problem. Repaired car. Back on the street again. All within 72 hours. Great Job!! Keep up the good work.

CORYW

Source: DFORC

24/12/2014

Always a pleasure!

JESSICAM

Source: DFORC

29/12/2014

Work was done quickLy and got in the next day. Thanks

DAVIDC

Source: DFORC

03/05/2013

I trust Professional Automotive completely. I think the word integrity sums up what "PA" is all about. I love the fact that Matt & Brandon know who I am and their response time to my car needs is immediate. I recommend "PA" whenever…

JULIEH

Source: DFORC

03/05/2013

Excellent service. Staff was friendly and courteous. Work was finished promptly. Most importantly, additional service recommendations were made without any pressure.

TOMF

Source: DFORC

21/05/2012

I came for an oil change and overall check since we will be on a trip this holiday weekend. You found and repaired what could have been a real deal breaker on our trip. ( my simple way of repeating the repair). Matt wants to check the…

BETHN

Source: DFORC

24/05/2012

As cars come and go, my car maintenance and service provider have not. I always get treated very well from Professional Automotive. Thanks! :)

BARBARAW

Source: DFORC

25/05/2012

I have been with Professional Automotive for some time and I like the fact that they know me and what my standards are. Always friendly and exact. Answer all my questions in a timely manner and always helpful in making sure I understand…

IVANNAW

Source: DFORC

01/06/2012

My appointment was made when I wanted it - at my convenience. The service was quick and everyone was polite and professional. The waiting room was very welcoming and I enjoyed the whole experience. Many thanks.

Anonymous

Source: DFORC

04/06/2012

Excellent service and no long wait.

JAYD

Source: DFORC

06/06/2012

This was my first time at Professional Automotive. Brandon and Matt answered all my questions (and I had a lot). With my car being due for a 100K mile tune-up and needing quite a bit of work, I was wanting assurance that I needed all the…

ERICB

Source: DFORC

08/06/2012

The crew at Professioal Automotive is the best I have ever worked with. They all have a great chemistry and work very well together. Some of the smartest in the business!!

CHRISC

Source: DFORC

03/01/2012

They were honest and up-front about what services my car needed, and the cost was exactly what I was quoted.

Anonymous

Source: DFORC

05/01/2012

Professional Automotive is the best auto repair shop around - bar none! Matt went out of his way to complete our exhaust problem (staying late into the night to ensure the car was ready for us in the morning). No other shop - certainly…

ALS

Source: DFORC

06/01/2012

Words can't express my gratitude to Professional Automotive. Anytime I call I am treated with the utmost respect and kindness and guaranteed professional care to my car. In this world of choices, I will always be glad my choice was to be…

BARBARAW

Source: DFORC

12/01/2012

Great service as always! I appreciate the honesty; "no repairs needed at this time". I got a quick response from your team after dropping off my car. AND, I truly appreciate the friendly willingness to provide a ride to my appointment. …

CATEK

Source: DFORC

13/01/2012

Very professional and knowledeable service

RONC

Source: DFORC

20/01/2012

Professional Automotive did a great job replacing my exhaust system. A nice touch, which would have earned the fifth star, would have been to discard the broken muffler they were told was in my trunk.

PAULW

Source: DFORC

15/06/2012

I just got my truck done and they did a great job and it wasn't too expensive. I trust them because after this place was recommended to us, we took my wife's car there because it was making a horrible noise somewhere underneath. It ended…

MATTJ

Source: DFORC

18/06/2012

Always a positive, honest service experience. Thanks Brandon and Matt!

KARENC

Source: DFORC

29/06/2012

nice facility, great folks. Will return for future auto repair needs.

DANIELC

Source: DFORC

29/06/2012

nice facility, great folks. Will return for future auto repair needs.

DANIELC

Source: DFORC

01/07/2012

We had excellent service and the nicest people. After quickly reviewing the bill(about $700) we drove the car home. I happened to glance again at the bill and noticed in small print at the bottom of one page the notation that they had…

Anonymous

Source: DFORC

02/07/2012

Very good knowledgeable service.....they tell you what doesn't need fixing as well as what does.........

DENVERC

Source: DFORC

05/07/2012

Each time we deal with Professional Automotive, we are pleasantly reminded why we come back. Both Brandon and Matt are friendly, professional and always courteous and respectful. Our recent experience was no different. We had a big job and…

GREGGS

Source: DFORC

24/01/2012

These guys know my car and take good care of it. They're also alert to any problems that might be impending. Gives me a lot of confidence.

BILLM

Source: DFORC

27/01/2012

I have taken my car to Professional Automotive twice now. My mother actually referred them to me and I'm glad she did. The exterior AND interior of the shop are immaculately maintained, which shows they take pride in their appearance. They…

SHAINAP

Source: DFORC

10/02/2012

I love that everyone is so friendly and remembers me as their customer. I feel like royalty whenever my car treats me to little (or big) suprises. Thanks guys!

BARBARAW

Source: DFORC

20/02/2012

Always so friendly and honest about the work they do.. The garage is always clean and they treat my vehicle like if their own with care..

MARKB

Source: DFORC

20/02/2012

SERVICE WAS ON TIME, QUICK, EXPLANATIONS THOROUGH, CHECK OUT EFFICIENT. GOOD JOB, THANKS! DJT

DANT

Source: DFORC

20/02/2012

Seriously, are you kidding? They don't make auto shops like this anymore, and I'm not sure they really ever did. I mean...I thought the entire automotive service industry was a huge rip off just waiting for you to need them. But this…

FREDERICF

Source: DFORC

22/02/2012

I really can't give a rating at this time. The shop is close to my job and they offer a AAA discount which was a plus. The only thing I didn't like about the service is that they put antifreeze in my car without my permission, and…

RUBYH

Source: DFORC

24/02/2012

I love doing business with Pro Auto. The guys know me by name, and are always friendly and respectful. They don't try to push services on me and are willing to help me prioritize repairs.

Anonymous

Source: DFORC

24/02/2012

Got an honest and genuine answer to my questions. I also felt that I was given the appropriate "risk and reward" when it came to each little issue that my car had wrong- and that is really helpful! We'll be back...oh, and thanks for the…

JEFFS

Source: DFORC

02/03/2012

Technicians seem professional, friendly, and polite ---a combination becoming increasingly rare. Although the work on my car was a routine oil change, I would not hesitate to have these people do any major repairs. I have also heard very…

Duane Inks

Source: DFORC

04/03/2012

I'm so glad I found this place! They treat their customers with respect and not just another set of wheels rolling through. I went in for an oil change and they did a full inspection of my car so that I know everything is working right and…

CASSIED

Source: DFORC

06/03/2012

Friendly, quick, helpful, clean and professional

CAROLW

Source: DFORC

06/03/2012

Always very friendly and honest! And this time it was super quick :)

NICOLES

Source: DFORC

08/03/2012

How many people can say that they trust their auto repair guys completely? I can.

SHAWNS

Source: DFORC

12/03/2012

The codes that my vehicle's computer sent indicated a problem with the O2 sensors, but that wasn't really the problem. Matt chased the problem down to the wiring harness and fixed it. I appreciated the phone calls to keep me up to date…

BRIANH

Source: DFORC

13/03/2012

My "car guys" were AWESOME as always!!!

CHARLENEM

Source: DFORC

17/03/2012

employees were friendly, honest, helpful. office was neat, clean. work done was on time, and cost was just what was quoted. Great experience overall. would definitely return (hopefully not too soon!)

SHERYLB

Source: DFORC

20/03/2012

Great service, great price, as usual!

BRIANH

Source: DFORC

20/03/2012

I have been going to Professional Automotive for a while now and they are always extremely knowledgeable and quick at getting any service or repair done to my vehicle. Great place to take your vehicle.

NATEW

Source: DFORC

21/03/2012

Always a great experience!! Staff is professional, friendly and knowledgeable.

KARENC

Source: DFORC

21/03/2012

I had an appointment for replacing brake pads and was advised I did not need to have that done yet. Honest and refreshing. I had some additional normal maintenence work done completed quickly and I was on my way.

JOEA

Source: DFORC

23/03/2012

excellent job. finished on time and significantly cheaper than the original guess at the time I dropped the car off.

KEITHM

Source: DFORC

26/03/2012

I love taking my car there because I trust them and they take care of me. The waiting room is very comfortable, too! The staff is so accomodating, informative and honest.

Anonymous

Source: DFORC

30/03/2012

well priced and fast service and great accomodations

SPEROP

Source: DFORC

05/04/2012

P.A. gave me great advice on what needed to be done with my CR-V, then did outstanding work with the repairs. P.A. is a trustworthy, professional, Friendly business. I will be back.

Sam McFadden

Source: DFORC

06/04/2012

Best! amazing customer service! will be back for more service!

ERICD

Source: DFORC

09/04/2012

Everyone at Professional Auto has been very nice and professional with out family members and vehicles. I liked the way your staff drew pictures and talked to our youngest son to explain what was going on with the car and how he needs to…

TONYM

Source: DFORC

09/04/2012

This is the best shop for repairs I have found. They are quick and complete in checking out your vehicle. They are accurate in their diagnosis.

CHERYLW

Source: DFORC

17/04/2012

I brought my van in for an oil change and also for a few lights that had recently come on in the dash. I was able to leave the van at Professional Automotive for a day so that they could evaluate the reason for the lights. They were able…

LARAB

Source: DFORC

22/04/2012

When I bring my car into your place to be serviced I am always greeted with a friendly smile. I feel very comfortable with your professional knowledge informing me what needs to be done to keep my auto in great running shape. Thanks

MARCS

Source: DFORC

02/05/2012

I actually look forward taking my car into their shop because of the honesty and awesome customer service!!

ERINB

Source: DFORC

03/05/2012

I have been taking my vehicles here for the last 5 years and have had nothing less than great service. If you need someone to trust your vehicle to, I would recommend going here.

SCOTTT

Source: DFORC

05/05/2012

I like that the guys know my name, and I can make appts. over the phone, then get an confirmation email (so I don't forget when's my service). Since I've moved vack to Castleton five years ago, this is the only place I've taken my vehicles…

Anonymous

Source: DFORC

10/05/2012

I've been to the repair shop several times over the past three years. They're always friendly, professional and honest. They provide several options when possible and explain the needed repairs/maintenance thoroughly.

MARIANH

Source: DFORC

11/05/2012

Work was done in a timely manner. staff is friendly and professional. Great place!

SHERYLB

Source: DFORC

29/06/2013

Great Indy shop. I came in for regular maintenance, but it turned out that my Acura needed more service. The service guy, Matt called me promptly later the same day before they started working on my Acura. He explained in full detail…

JEREMYS

Source: DFORC

02/07/2013

Amazing to work with Matt and Brandon as always.

MARKD

Source: DFORC

04/07/2013

They did a fabulous job and it was under their estimated cost. Will go back. Very trustworthy!

MIKEH

Source: DFORC

09/07/2013

Professional Automotive always provides fantastic service. They are respectful, clean, and really know their stuff.

JAMESH

Source: DFORC

11/07/2013

Extremely friendly and personable guys. Speedy in completing action needed on car. Will continue to return when other maintenance in needed.

Anonymous

Source: DFORC

17/07/2013

Professional Automotive always takes the time to help out the customer in every way possible. Friendliest staff and fantastic service. Recommend them to everybody.

DAVIDG

Source: DFORC

17/07/2013

Oil change was completed very quickly and we were called when the car was readt to be picked up.

KARLP

Source: DFORC

18/07/2013

AlwaysGreat

JUSTINZ

Source: DFORC

20/07/2013

I ALWAYS have the best experience at Professional Automotive!! They are very fast and helpful and nice. Will always use PA for any and all car maintenance that I need

SHARONR

Source: DFORC

25/07/2013

I would not hesitate to recommend Professional Automotive to anyone!

BETSYT

Source: DFORC

26/07/2013

Amazing experience, as always! Great and reliable service, very detailed explanation of recommended work.

SARAHS

Source: DFORC

30/07/2013

Very friendly and helpful staff. Incredibly over priced. Got an offer at another mechanic for 25% of what they quoted me.

Anonymous

Source: DFORC

31/07/2013

This was my first visit and the staff was very professional and the waiting room is nicer than most living rooms I have been in! Very pleasant experience and have recommended them to my friends and family.

Anonymous

Source: DFORC

02/08/2013

Friendly, honest service. Estimate in-line with final invoice. Quoted price range depending on actual work required and ended up with the low end charge.

Anonymous

Source: DFORC

02/08/2013

First time experience and new to the area but glad I was directed to call Matt. Best in class service and people! They will have all my business going forward!

KYLED

Source: DFORC

04/08/2013

Front desk people were extremely friendly. That being said the prices professional automotive tried to charge were outrageous, they attempted to charge me 300% mark up on a part. I called a shop around the corner and they offered to do the…

JEREMYW

Source: DFORC

08/08/2013

The Team at Professional Automotive is always courteous, professional, welcoming and affordable. They have managed to keep my car running better and better affordably for a while now. Thanks for going the extra mile (or two).

JOHNK

Source: DFORC

09/08/2013

Very courteous customer friendly service. A very pleasant experience.

JIMC

Source: DFORC

10/08/2013

As usual, outstanding service. Always greeted as if I'd been coming there for years, satisfactory service to my vehicle every time; run by honest, trustworthy people.

ECHOG

Source: DFORC

13/08/2013

Great service in a timely fashion. The best part is that they are very trustworthy. We won't go anywhere else.

JEFFD

Source: DFORC

15/08/2013

This shop is a delight to work with. They provide good information, professional work always.

REINHOLDS

Source: DFORC

16/08/2013

Timely, professional, friendly.

DANT

Source: DFORC

18/08/2013

Always great.

SHAWNS

Source: DFORC

20/08/2013

Solid, quick, professional service, as always!

KEITHW

Source: DFORC

24/08/2013

Honest, Professional, Competent and Competitively-Priced. This is based on 7 years of experience and having them do all the service on both my cars during this period. Matt Baker, Shop Manager, is a knowledgable automobile technician…

MARKR

Source: DFORC

28/08/2013

As always extreme courtesy and great work. I really appreciate all the people at P. A. Hubby is not a mechanic !! Thank you so much !!!

BETHN

Source: DFORC

29/08/2013

Pleasant. helpful and quick

ANDREAB

Source: DFORC

30/08/2013

As always, very pleasant all around. But bring back the muffins you used to have -- the wrappers on the new ones defy us oldsters.

BILLM

Source: DFORC

31/08/2013

I came in for an oil change. The appointment was made a week in advance. When I came in for my appointment, I was basically told they were to busy to do my oil change today. They apologized for the inconvenience. They admitted they…

TERRYP

Source: DFORC

02/09/2013

The guys are honest and they do very nice work. They do a thorough job inspecting your vehicle and explain what is necessary as well as items you may need to plan for. Very clean and organized shop too.

Anonymous

Source: DFORC

03/09/2013

Professional, friendly and honest.

Anonymous

Source: DFORC

06/09/2013

Always very courteous and polite - I always know they have the best interest of my vehicle in mind when I take it there...not trying to just make a quick buck off of you.

BRIANH

Source: DFORC

07/09/2013

You're always on top of things and keep me informed of other things I might want to think about getting done. Never any pressure, just information.

BOBB

Source: DFORC

07/09/2013

Great to see Matt and Chris! I'll be back.

RICHARDB

Source: DFORC

18/09/2013

Decent, friendly folks. I enjoy doing business here.

ALEXM

Source: DFORC

18/09/2013

Again I received very courteous service and felt like (Matt)Professional Automotive was acting I with my best interest in mind.

JIMC

Source: DFORC

18/09/2013

Professional Automotive took care of my car problem with excellence and didn't charge me an arm and a leg.

DAVIDE

Source: DFORC

18/09/2013

Great price for an oil change! Very friendly, answered all of my questions. Nice waiting area, (furniture is better than I have!). I have finally have found a place I can trust for any future car repairs.

STEVEG

Source: DFORC

19/09/2013

Great Job Team Prof Auto!!

ALYSSAY

Source: DFORC

20/09/2013

Hey I like the setting. It was a really comfortable environment. The sales rep was friendly and knowledgeable. Truth be told I pass by the place quite often (on my way to the Poat Office) and I've noticed the LED lighted display…

RONT

Source: DFORC

21/09/2013

Professional Automotive is a great place to get your car serviced or worked on. Honest friendly staff and competitive pricing.

Anonymous

Source: DFORC

23/09/2013

I found these automotive repair specialist very personable. Their pricing is right on the money and they don't recommend anything that is not needed.

JOEW

Source: DFORC

26/09/2013

Excellent experience. Quick. On time. Didn't oversell me. Best pricing.

ANDYB

Source: DFORC

30/09/2013

Excellent Service!

STACID

Source: DFORC

02/10/2013

Nice work. We'll be back. M Puckett

MICHAELP

Source: DFORC

05/10/2013

Professional Automative exceeding our expectations. My car was repaired with excellence, sooner than anticipated, cheaper than anticipated and with outstanding customer service. We highly recommend Professional Automative.

Anonymous

Source: DFORC

06/10/2013

Always great service

JULIANNAH

Source: DFORC

08/10/2013

Absolutely the best!! We truly appreciate the professionalism and courtesy by this great comany. It was our first visit with them and they went above and beyond duty for minimal gain. We will definitely be using them for all our car…

RoxanneZ

Source: DFORC

08/10/2013

Very trustworthy group here. It's very hard to find a place you trust and when you take your vehicle in, they are not going to "find" something that needs to be fixed if it does not. They are priced very well too.

MATTJ

Source: DFORC

09/10/2013

Great place, great service and even better.... Great people!

FREDV

Source: DFORC

10/10/2013

Service was fast and I was given some things that should be done. Thanks

DAVIDC

Source: DFORC

12/10/2013

I absolutely love the guys at Professional Automotive! They always treat me as a valued customer and do quick, excellent work. I always recommend them to anyone who needs work done. They never take advantage of me and as a single…

SHARONR

Source: DFORC

14/10/2013

Great Service. Clean facility. Wonderful workers.

Anonymous

Source: DFORC

17/10/2013

Nice.

Anonymous

Source: DFORC

18/10/2013

Please change my first name in your system to Greg. I was very pleased with your professional manner. Quite good on the time of my oil change. Your place of business is very clean and You have a very comfortable waiting room. I really do…

GregG

Source: DFORC

21/10/2013

Very good!!

RAYS

Source: DFORC

25/10/2013

Have been a customer for over seven years, and have always been impressed by the service provided. They are honest, competent, and accommodating in working around schedule conflicts. Matt has arranged a pick up and/or drop off for me on…

Anonymous

Source: DFORC

27/10/2013

Professional Automotive has been the only place I've taken my car for years for anything but an oil change or weird things like miscellaneous welding (I know I shouldn't be off-roading in an Acura, but...). They're very friendly and…

BILLM

Source: DFORC

27/10/2013

Great. Love the waiting area.

Anonymous

Source: DFORC

29/10/2013

Always friendly, honest and reliable!

JULIANNAH

Source: DFORC

29/10/2013

Great service as usual. Have been coming to Professional Automotive for several years and are very pleased with the way they keep our older vehicles running.

Anonymous

Source: DFORC

01/11/2013

Awesome, as always! They treat you like family.

ERINB

Source: DFORC

02/11/2013

Friendly, thorough, competitive.

DANT

Source: DFORC

05/11/2013

You informed me of thing that might go wrong and what needed attention

STANM

Source: DFORC

07/11/2013

Matt and Chris were very nice and friendly! Also, their waiting room is fabulous! Comfy furniture, pretty decor and very pleasant . I could've spent the day just hanging out there!

CATHYM

Source: DFORC

07/11/2013

Service was great. Staff very nice.

RYANJ

Source: DFORC

10/11/2013

A shop you can trust, that in itself is worth every penny.

JOER

Source: DFORC

10/11/2013

Matt was great! I will be back soon!

GARTHC

Source: DFORC

11/11/2013

Matt was kind and informative during my experience at Professional Auto. My car was spotless when returned and I never felt pressured to purchase any additional services.

NATEC

Source: DFORC

16/11/2013

Always get first class service. The staff are very helpful and explain everything to you. Plus the facility is very clean and nice!

Anonymous

Source: DFORC

21/11/2013

Professional Automotive did a great job on my work van. On my way to the job my van started to overheat but I was able to make it to the shop for the guys to look at. Knowing this was needed to keep my business going they fit me in…

KENTT

Source: DFORC

21/11/2013

Always fast, friendly, and competent service. Completely honest.

MAUNAH

Source: DFORC

22/11/2013

outstanding service every time!!

SARAS

Source: DFORC

22/11/2013

They are honest with what needs to be done. Personable with a capital P.

JOEW

Source: DFORC

24/11/2013

Very courteous and professional. I was treated very well and kept informed. Would highly recommend this company to friends & family. Susie

SUSIEC

Source: DFORC

27/11/2013

Very professional. Fast service. Highly recommend.

DONB

Source: DFORC

29/11/2013

I want thank Professional Automotive great service, professionalism, and quality workmanship. Serivice with a smile! No black grease on my interior of my car(is a common issue). Let me also give them praise for closing for time with God…

DARRELLS

Source: DFORC

01/12/2013

Quick, dependable service as always!

KEITHW

Source: DFORC

07/12/2013

Great and honest place to take your vehicle.

SCOTTB

Source: DFORC

11/12/2013

I was a new customer for an oil change. The service was good and staff was nice and welcoming. The turn around time was good. I was in and out quick. The one thing that bothered me was that another mechanic found that my transmission fluid…

Anonymous

Source: DFORC

11/12/2013

Great deal on oil change as a first time customer. Wonderful waiting area. Easy to find location. Simple online appointment request system and friendly people.

UNAH

Source: DFORC

13/12/2013

Great job.

TIMA

Source: DFORC

13/12/2013

Fast, Friendly, Done right!!

RAYM

Source: DFORC

17/12/2013

Very courteous and professional, quick turnaround with repairs, and dependable service on both company vans. I'd highly recommend them to friends and family.

BRIANO

Source: DFORC

17/12/2013

Great service and very informative. Walked through everything that needed to be done and explained why it was needed.

STEVENI

Source: DFORC

18/12/2013

Really great guys. I think the thing I appreciate the most, is that they will call, or ask in person, before they do ANYTHING. You are always aware of what they're doing, and they do a great job of staying right around their quote. Really…

Anonymous

Source: DFORC

20/12/2013

Terrific service, as always!

ROXANNER

Source: DFORC

24/12/2013

Great service from entire team! I got there right @ opening with my car and Brandon worked me right in despite be very busy already. Estimates were given precisely prior to any work being done. Awesome people and business. I'll use…

JONL

Source: DFORC

25/12/2013

I love you guys...always so friendly and helpful!!

SHARONR

Source: DFORC

27/12/2013

My car went in running poorly and came out running great. Very happy with the results. I appreciate the numerous phone updates so I was not in the dark. Brandon was very helpful. I would recommend they add the tax into the estimate. This…

ALANK

Source: DFORC

27/12/2013

Professional Automotive is the best! My latest visit was last like all the previous visits: Friendly Punctual Efficient Fair price I would not want to go anywhere else

JOEA

Source: DFORC

31/12/2013

The folks at Professional Automotive Inc. have been taking care of my cars for many years. They provide excellent advice, do good and reliable work, and are pleasant to deal with. Work is always done in a timely fashion. If you need a…

REINHOLDS

Source: DFORC

07/01/2014

Took my Toyota Tacoma to Pro Automotive by recommendation for a leaking differential - after inspection I was notified that it wasn't leaking at all and they cleaned it up and found no reason to spend the $ to take it apart. This alone…

JADEM

Source: DFORC

11/01/2014

Very cost effective and great results

TROYJ

Source: DFORC

15/01/2014

As with all automotive repairs, as a "layman" I'm always wary when it comes to prices and what really needs to be done on my car, but so far I feel Professional Automotive has been straight with me. Each time they have done the work as…

DAVIDM

Source: DFORC

15/01/2014

They were very nice and gave me a ride so that I would not have to wait all day while my car was being serviced. The car was returned in good working order. They were very polite and professional. My only concern was purchasing tires and…

LISAC

Source: DFORC

18/01/2014

You all are great! Reliable, professional, accessible. I do refer friends to you

BARBARAM

Source: DFORC

22/01/2014

All work was performed as expected and in a timely manner.

BRIANH

Source: DFORC

22/01/2014

Always a pleasure to work with. Brandon and. Chris. I know. I can trust them to do the best work on my car!

Anonymous

Source: DFORC

25/01/2014

I was having trouble with a vibration and poor handling that the dealer cold not get corrected and with a lot of expensive attempts. Professional automotive fixed the problem with a fraction of the cost I spent at the dealer and it is…

TROYJ

Source: DFORC

26/01/2014

Brandon will know what happened. He may have cost me a thousand dollars. At 79,925 miles I had a code inidcating an issue with my catalytic converter. It was very unwise of him to reset the code when I was so close to my warranty ending.…

DAVEC

Source: DFORC

26/01/2014

The service and attention to reality is top notch! They didn't try to up sale me for things that were not necessary but did inform me. They were kind and courteous with every interaction. Informative but on a level the normal person…

TROYL

Source: DFORC

29/01/2014

I posted a review earlier that was based on a misunderstanding. I have actually been a customer of Professional Automotive for over 8 years and have always had superb service and professional treatment from them. When my recent…

DAVEC

Source: DFORC

01/02/2014

My oil change and overall inspection went quickly and efficiently. They list any concerns about the car's safety and maintenance needs. They're also very friendly.

Anonymous

Source: DFORC

04/02/2014

Prompt, professional, helpful

SOPHIES

Source: DFORC

07/02/2014

Honest as day is long and thoughtful client service!

PAULA

Source: DFORC

09/02/2014

Great service, I been looking for a place to repair my exhaust system (flex pipe), dealership will charge over $1000 to replace the whole system, CarX will charge over $600 just to replace the flex pipe. When I read the review on yelp for…

SETHG

Source: DFORC

13/02/2014

Excellent Service

TIMA

Source: DFORC

18/02/2014

Very welcoming atmosphere, reasonably priced, great service. Found my new place for oil changes, only downside would be no weekend hours.

BRITTNEYF

Source: DFORC

19/02/2014

The service was amazing and my car was fixed timely and correctly.

CELESTEE

Source: DFORC

19/02/2014

The most honest auto shop I have ever been too. Starts with a great owner and carries all the way through. I have never had to go back to have something redone. When the owner drives you to and from your job while they work on your car…

KARLB

Source: DFORC

20/02/2014

We use Professional for all of our company field vehicles so I knew I could trust you all with my old girl (toyota with 230K). Friendly, prompt, and reasonable. I'll be back when the need arises.

SARAHW

Source: DFORC

21/02/2014

As always quick and very efficient oil change!

Anonymous

Source: DFORC

22/02/2014

Nice and honest experience. Two things hard to find in the auto repair business

REXH

Source: DFORC

16/06/2016

Ethical, great service, thankful to have a place we can trust.

Kalyssa Bontrager

Source: GPLAC

12/09/2014

I have taken my cars to Professional Automotive for 10 years. They have been consistently professional, friendly and trustworthy. I recommend them.

Mark Ryan

Source: GPLAC

31/10/2014

I've used Professional Auto for several years. I always get good service and never feel like I'm being taken advantage of. Now my daughter uses them. Highly recommend them.

Larry Downes

Source: GPLAC

05/12/2012

This rating is on customer service alone. I'm a 1st time customer and did an overnight drop for early morning service. The next morning, no one from Professional Automotive made initial contact to even thank me for choosing their business. I was not contacted at all. After 3 hours of waiting I had to call myself to check the status of my vehicle to see if it had been received or not. As a first time customer this was not very comforting. They should've called by 8am and told me that they received my vehicle, but due to the work load it would be late in the day before they could look at my vehicle (actually got to my car after 1pm). I would have been more satisfied with that than no call at all. But once I was finally greeted all the staff was friendly and professional. I have not had the vehicle long enough to rate the actual quality of work done to the vehicle.

JaKobi Burton

Source: GPLAC

30/09/2011

Professional Automotive consistently provides excellent service on our vehicles and superior customer service that can't be matched elsewhere! Professional Automotive is the service facility I recommend to everyone... for they provide honest and reliable services that aren't over priced and exceed the bare minimum service I have received elsewhere. When I leave there facility, I know that I was treated fairly and my vehicle has received the highest service possible. I especially appreciate their preventive attitude for maintenance and their desire provide an atmosphere with top-notch service. Whether it is for an oil change, tune-up, or major repair - Professional Automotive is where my vehicles will go.

A Google User

Source: GPLAC