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Auto repair shop - Automotive Experts - in West Columbia

79 reviews

Location: 3024 Augusta Rd, West Columbia, SC 29170

Office phone

+1 (803) 794-0446

4.7

79 total

(5)

(1)

(0)

(2)

(71)

19/12/2015

I had my car at another shop in West Columbia they told me that I needed a new transmission so a friend told me about Automotive Experts so I could price around. so when I called and got a price they were almost 500 cheaper. so I had them pick my car up to do the transmission repairs when they got my car in they found that I didn't really need a transmission. Automotive Experts saved me over 1000 dollars! Thank you so much, you now have a lifetime customer.

Billbillips@mail.com B.

Source: YPAGE

14/12/2015

I was told to visit them by my a family member and I am sold. Great shop, Very nice people. saved a hundreds on my repairs and they even gave me a ride to and from work! I will use them again. Thanks

George T.

Source: YPAGE

14/03/2015

The people are great, honest company, they do good work and use good parts. I had to take my car back a second time to get some kinks ironed out and they changed 2 bulbs and gave me an oil change for free. So glad I found this Place. This is exactly how business should be conducted. If I need any work done on my car in the future, that's where I'm going.

Matthew B.

Source: YPAGE

25/06/2013

They are the best in town. I take all my vehicles there and my family does as well. Never an issue with quality of work, they could not be any nicer. The best shop in town. I have been there countless times over the 5 years or so since I started going there.

dannygman

Source: YPAGE

24/05/2013

I write this review with mixed emotions. Automotive Experts were recommended to me by a friend of a friend who was very pleased with the repairs that were done on her car. She saved money and said her car was as good as new after the repairs. However my experience with Automotive Experts was not as great. I brought my 2003 Mercury Mountaineer for repairs in March, after going to the Ford dealership for a diagnostic. Ford wanted $3000 to fix all of the issues they said were wrong, and I am the type of person who will always get a second opinion, so I asked around and that's how I found out about Automotive Experts. I took my diagnosis from Ford which listed all of the things they said were wrong; I gave it to Wayne and he said he would have his mechanic check to see if I really needed all of the things Ford said I had to have. I was going to save $700 by letting Automotive Experts do the work, plus one thing Ford said I needed, Automotive Experts didn't have to replace. As you can imagine, I am very pleased with them before they even touch my SUV. I needed a new differential, bearings, tires, etc. I brought my vehicle to them on March 3rd, and they had it for about a week. When I got it back, it still had the same issues, but now it was shutting off on me when I would stop at a light which it wasn't doing before. They were nice and kind to me and told me to bring the vehicle back in. I don't remember all the dates, but I brought it back and they told me there was a hose that needed to be replaced. Once replaced, the SUV was still doing the same thing. Once again, I brought it back and they told me it needed a throttle body which they replaced and the vehicle was still doing the same thing. By now I am losing faith and want to take my vehicle back to Ford to see if they could get it right. I asked Wayne if he would be willing to reimburse me for whatever Ford charged me, if they had to fix something that was supposed to already have been fixed. He didn't say no, but he didn't exactly say yes either. He said to take it back to Ford and let him know either way it goes and he would see what could be done. By now three months have past and I am feeling very discouraged and tired of the back and forth. Needless to say, the day I took the car to Ford, they were very busy and couldn't see me that day and I didn't have an appointment. On Saturday, May 18 I ended up just trading in the SUV for another vehicle. My only regret is that I spent $2300 for nothing because it still wasn't fixed. I could've just traded it in and still had my $2300. For kindness and professionalism I would give Automotive Experts an A, but for service I feel they failed me and I can't in good conscious recommend them to anyone else...sorry!!!

sonjlacy531

Source: YPAGE

12/07/2016

My husband and I stopped by at the end of the business day after getting a flat tire on the interstate on our way to Atlanta. The shop was happy to help us and their customer service was excellent. I would highly recommend Automotive Experts!

Vanessa A Moody-Laird

Source: FBOOK

23/03/2016

Took my 1998 Honda accord here this past week.... And needless to say I'll be back ( For any other car issues) Dropped my car off they was able to find out what was wrong and fix it in a reasonable time and I have my car back when they said i would no BS or run around like most! I'll deff be back !!!!!

Thomas William Hayes Waters

Source: FBOOK

26/04/2016

Greatest place on the map....good people that will work with u no matter the situation

Detrick Keys

Source: FBOOK

14/10/2015

Awesome all the way around! They have worked on my personal vehicles as well as our company wreckers for our tow company. They get us in and.on the road in no time very reputable and the friendliest staff . They also have worked on customers we have had to tow coming through the area and break-down and do not know where to take their vehicle. They have gotten them back up and running in no time Highly recommend them

Julie Cornell Woodruff

Source: FBOOK

29/12/2015

I take all my automotive needs to Automotive Experts. Professional, Trustworthy and tow from wherever you are with no questions and that is a very important service being a Female. Quick Service also is a PLUS.

Deese Courtney

Source: FBOOK

15/11/2014

Great people to deal with. Fair and timely. Definitely recommend them to my friends and family. They help our small business on a daily basis and couldn't ask for better service.

David Varnadore

Source: FBOOK

21/08/2015

Thanks to everyone at Automotive Experts for your quick service, professional workmanship, and awesome customer service!! And a special thank you to Duane he helped me out of a jam and earned my respect and gratitude!

Steve Christian

Source: FBOOK

05/09/2015

I use auto experts for all my vehicles great customer service great people bring your car here for superior service.

Tony Darmanin

Source: FBOOK

05/11/2013

Great experience. Not only on car sales next door but also mechanical - this place is fantastic.

Cheri August Bell

Source: FBOOK

14/03/2015

Glad I found an honest Mechanic shop that does great work and has great prices.

Matthew Barney

Source: FBOOK

17/01/2015

Wayne and family always friendly and professional. Price is one of the reasons I keep them maintaining my automobiles.

THOMASD

Source: DFORC

22/01/2015

Hands down these guys are the best simply put. They could charge a LOT more for the level of service they provide. If you take your vehicle to them rest assured they will resolve whatever problem you are having. And if they can't figure it…

EVANM

Source: DFORC

29/01/2015

always a professional and informative visit

LORINC

Source: DFORC

31/01/2015

Experience and great service!!!

ROBM

Source: DFORC

13/02/2015

I would never take my truck anywhere else! Wayne is the best in SC!

JESSICAP

Source: DFORC

28/02/2015

Great people who do great work for a reasonable price!

MARKS

Source: DFORC

07/03/2015

Everyone is very nice and the wait time has always been very short. A terrific job every time .

GINNYL

Source: DFORC

17/03/2015

Fast. Good price. Thorough.

LEES

Source: DFORC

26/06/2013

5 stars great work on my car. Plus you have a hott little secretary

Anonymous

Source: DFORC

03/07/2013

my visit to automotive experts was excellent one they were fast ,friendly and very professional. they gave my 2003 dodge ram a throughal going over. will return with my other vechiles thanks guys

LORINC

Source: DFORC

21/07/2013

Always helpful. Works me in at last minute. And always willingly answers questions and is knowledgeable about vehicles.

BRENDAI

Source: DFORC

30/09/2014

GREAT SERVICE,FAIR PRICE FOR WORK DONE. BEINGABLE TO MAKE APPOINTMENT ONLINE JUST ADDS TO THE GOOD.

Anonymous

Source: DFORC

04/11/2014

COULD'NT HAVE GOTTEN BETTER SERVICE ANYWHERE. EVERYBODY SHOULD TRY THEM, AND COMPARE WITH OTHERS.

Anonymous

Source: DFORC

18/11/2014

The automotive Expert; they are very honest owners; I will refer anyone in a heartbeat to this business; example- Good year said I needed a Timing Belt; when I asked the owner of this business he stated that my Honda Civic 2008 has a…

MARY ANNL

Source: DFORC

19/11/2014

Hey...you guys are great. Automotive repair folks I can trust. Thanks for being there! Tommy

THOMASR

Source: DFORC

01/12/2014

Love this place!! My husband and I refer everyone we know to this place.

GRANTF

Source: DFORC

10/12/2014

Great service ...awesome customer care...

BRANDONM

Source: DFORC

20/12/2014

My medication is missing out of my truck ( narco, tramadol, citalopram, colozapine ) valves rataling and service engine light remain on, kept being put off every week waiting on repairs to be made for over a month

CASSANDRAM

Source: DFORC

30/12/2014

Always very helpful and quick service.

Anonymous

Source: DFORC

07/01/2015

Excellent, honest service. I am never uncomfortable referring friends and family to Automotive Experts.

ELIZABETHG

Source: DFORC

10/01/2015

Awesome place!!!!! They not only work on all our vehicles, they work on our families vehicles. We also purchased a great work truck at a very reasonable price. Love this place!!!!

GRANTF

Source: DFORC

30/07/2013

I wouldn't trust my car with anybody else.

JOCELYNF

Source: DFORC

25/08/2013

I have always been pleased with the work done by Wayne and his mechanics. If there is ever a problem after the work has been done, it has always been made right. Your honesty and work ethics are of high regard. I will go to no one else…

MERYLJ

Source: DFORC

30/08/2013

Good experience!

BARBARAM

Source: DFORC

08/10/2013

Thanks for getting me up and running so quickly.

WADEL

Source: DFORC

31/10/2013

This is where you should always take your car,truck or van. Friendly,honest help and service with a smile. Highly recommended to many friends and family members. Thank all of you for taking care of my lil sporty baby!! Vroom Vroom!!

GAILA

Source: DFORC

31/10/2013

I'm always pleased with the quality of service provided. Wayne and his staff are always courteous and professional.

MERYLJ

Source: DFORC

07/01/2014

high recommended!! These are the most honest mechanics around and the only ones I trust! Great customer service & they stand behind their work 100%. I won't go anywhere else !!

NICOLEG

Source: DFORC

12/01/2014

First class V.I.P. service from start to finish!I never received excellent service from the Ford Dealership,as I have received from Automotive Experts!Excellent experience!I will now take my car to Automotive Experts only!As a female…

JENNIFERL

Source: DFORC

19/01/2014

Great service. I was very pleased with the quality and speed of my repairs.

SHANNONJ

Source: DFORC

19/02/2014

Very timely job well done.

EDM

Source: DFORC

19/02/2014

Always friendly and well priced

Anonymous

Source: DFORC

23/02/2014

always professional and quick service and very informative

LORINC

Source: DFORC

02/03/2014

Greatest service I have ever had.

PAMELAC

Source: DFORC

16/04/2014

Had a 8 oclock apointment for an oil change didnt leave until 10 and they couldnt reset my service light so I have to pay someone else to take the oil change light off

MARYF

Source: DFORC

18/04/2014

i always receive prompt professional service and i am always made aware of any foreseeable problems that may need my attention

LORINC

Source: DFORC

24/04/2014

I can always trust Wayne, Nicole and crew with my car and same with family and friends. They are honest and do excellent work. I don't have to worry about needless expense due to fabricated issues with my car. Thank you Automotive…

ELIZABETHG

Source: DFORC

30/04/2014

As always, my experience was timely, professional and above all quality work. I trust Automotive Experts with any need. Thank you for being such a trustworthy business. Wayne & Nicole have built an honest business for anyone to rely. I…

KELENA

Source: DFORC

02/05/2014

I have been a loyal custom sense the past 10 years.

HERBERTD

Source: DFORC

07/05/2014

great experience

Anonymous

Source: DFORC

08/05/2014

I received excellent service, and I am very confident that I will continue to do business with Automotive Experts. They are courteous, efficient, and knowledgeable.

NANCYM

Source: DFORC

23/05/2014

AC service was fast and complete. And at a reasonable cost. Doesn't get any better than that.

LEES

Source: DFORC

25/05/2014

i always receive prompt professional service the staff is very informative in letting you know if you need to keep an eye on something if you don't want the repair right then. I will always return for my service on my vechile

LORINC

Source: DFORC

29/05/2014

Wayne and the rest of the crew are amazing! They do great work very quickly and for a extremely good price. Also, they always call before doing anything that would add to your quote to make sure your comfortable with it. If I ever have a…

Anonymous

Source: DFORC

14/06/2014

Great service and very fair prices.

SHANNONJ

Source: DFORC

26/06/2014

Oil change,wheel rotation,fuel system cleansing. Good job .

EDM

Source: DFORC

30/06/2014

I've only been to Automotive Experts a few times but each time they have been courteous and on point with the work. I will continue to go to Automotive Experts

MAJORP

Source: DFORC

03/07/2014

just like i remember them, friendly and very experienced, and they have to be good cause they are always very full of customers.

BILLS

Source: DFORC

03/07/2014

very professional

BILLS

Source: DFORC

16/07/2014

Excellent service.

LUCIENEL

Source: DFORC

19/07/2014

I got estimates from four other tire dealers in the Columbia area on the same tires and AE beat the closest price by $50. They were fast with the installation and very professional. I couldn't be more satisfied.

Anonymous

Source: DFORC

29/07/2014

I was pleased that they were able to take me at the last minute. I was scheduled to go out of town and went in to get a bulb replaced and tire pressure monitor checked. They did an inspection and found I needed rotors and pads on the…

CHRISM

Source: DFORC

02/08/2014

Great service! They do what it takes to make sure your car is road ready again.

Anonymous

Source: DFORC

09/08/2014

Great service. They are very friendly and courteous, and always do a great job. Thank you.

Anonymous

Source: DFORC

14/08/2014

Excellent service!!

BARBARAM

Source: DFORC

19/08/2014

First time customer. Got referred to AE. They were really nice and they found the problem for free when other shops tried charging me hundreds. THANK YOU.. I will continue to take my car to Automotive Experts.

Anonymous

Source: DFORC

28/08/2014

always a pleasant visit. prompt friendly service will always go back

LORINC

Source: DFORC

29/08/2014

fast and courteous service,and very reasonable for work done.

Anonymous

Source: DFORC

19/09/2014

Awesome experience.... Busy business, me walking in -no appointment, less than 30 minutes and ready to go after oil change and wiper replacements. Great prices and friendly staff!!!

AMANDAO

Source: DFORC

05/08/2016

Great customer service! These guys are the best. Gave me first class service and even better price! Thank you so much Automotve Experts I will come back for any other car services in the future.

Bryon Bruce

Source: GPLAC

08/08/2016

I had my radiator hose replaced here i dropped off the car with out even scheduling an appointment, and they still fixed it the same day, very impressive most places i have to call a week ahead. I also like the fact that he goes back and responds to negative reviews a good sign that he takes ownership in his work.

Leonid Ellisor

Source: GPLAC

25/04/2016

My daughter bought a car from Auto Experts. The car had some problems which we knew about and were told that Automotive Experts would fix. After 3 trips to the shop and an estimate of over $800 we decided to fix the issue ourselves. The 3 trips to the shop: on the first we were told it was fixed, the 2nd we were told that they couldn't find anything wrong with it but the salesman said the fan was staying on longer than it should (they drove it a full weekend), on the 3rd trip is when we were told the radiator and fan needed to be replaced. We were told the car needed a new radiator and a new fan because the fan broke off and flew into the radiator causing damage to the radiator. Upon taking the vehicle apart we found NO damage to the radiator and NO damage to the fan. The ONLY issue we found was that the radiator needed to be flushed out because the anti-freeze in it was gelled and not circulating. I have contacted the salesman and sent pictures of the gelled anti-freeze to them and was told they would call me back but I haven't heard a word. I did give them 2 stars because we also bought our truck from there and have had no issues, but it doesn't take away the fact that we feel they were trying to scam us for repairs on my daughters car that didn't need to be done.

Hope McIlrath

Source: GPLAC

24/04/2016

I had my wheels aligned here after getting new tires and noticed when I left, the steering wheel was pointing at a 1:00 position while driving straight but wasn't too concerned because I'm not that picky of a guy. I later realized the steering wheel shimmies when driving on smooth, level roads so I called them and was told it was because the tires were a little larger than the originals (they're not All-Terrain mud tires). But a month later I noticed the front left tire was going bald along the outer edge and this would have nothing to do with tire size. Brand new tire ruined, now have to replace a tire and get another alignment, but it won't be from Automotive Experts!

Jerry Lee

Source: GPLAC

12/05/2016

Had an awesome experience today.. These guys are very friendly and professional. From out of town, but would suggest any locals to go by and see them if you need help..

Change Adams

Source: GPLAC

We work with these brands

Audi
Chevrolet
Genesis
Honda
Kia
Lincoln
Mercedes-Benz
Tesla
Toyota
Volkswagen

We perform these services

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

Diagnostics

  • Computerized vehicle diagnostics
  • Troubleshooting and repair of warning lights

Electrical Systems

  • Battery testing and replacement
  • Alternator repair
  • Starter repair and replacement
  • Electrical diagnostics and repairs

Fleet Services

  • Maintenance contracts for business fleets
  • Priority service and scheduling

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment