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Auto repair shop - Quality Plus Automotive Service, Inc. - in Wake Forest

26 reviews

Location: 1600 Heritage Commerce CtSte 102, Wake Forest, NC 27587

Office phone

+1 (919) 453-0345

4.9

26 total

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(25)

20/08/2009

Awesome!!

Josh is very nice and very knowledgeable and will work with you on anything the mechanics there are very skilled ive had a car that some shops said they wont even touch and i took it to quality plus in wake forest and Josh didnt even hesitate to help me out i would highly recommend this shop and if you are not satisfied Josh will try his best to make you satisfied 5 stars

integrase987

Source: YPAGE

18/07/2016

I tried this shop for the first time last month at the recommendation of my neighbors who have used them for several years. I was very impressed by the level of communication that I received from the shop. I was equally impressed by the fact that they were not pushy about things they thought that I should have done (although they did mention them). Everyone I interacted with was exceptionally friendly, and the cost for the repairs was very reasonable. I will be back!

Chris Moyer

Source: FBOOK

06/06/2016

We have been so pleased the past few years after finding Quality Plus Automotive to service our cars. They are honest and stand behind their work. With teenage drivers we have many cars and most with mileage over 100,000. They help us stay on top of upcoming service so we can budget and give us feedback on how the cars are being driven, such as a teen driver that might be riding the brakes. Neighbors of ours have used Quality for many years and we are so grateful they shared their secret with us. Our family highly recommends Quality if you want honest reliable service.

Cindy Sawyer Morgan

Source: FBOOK

13/06/2016

I've been very impressed the few times that I've gone there. It took a couple of visits to get an A/C repair done, primarily because there were several things wrong (one of which only happened when it was hot outside, which it wasn't on the first trip). However I've had the same experience at other places (multiple visits to get something fixed). However unlike at those other places, I felt much more confident that Quality Plus knew what they were doing and had a more reasonable explanation of what was wrong. I plan on using Quality Plus as my primary auto service center whenever possible (i.e. unless it's dealer recall work).

Buzzy Brown

Source: FBOOK

29/06/2016

Quality plus does great work, they are fair and straightforward with their pricing, and I've never seen an auto shop with such outstanding customer service and follow through. I took my Infinity FX35 in for a brake job, and they were clear on which rotors needed to be resurfaced vs. replaced. The pricing was good, and when they realized one of the calipers had seized, they informed me right away and replaced the part at cost without additional labor. That is the type of service I am looking for!

Matt Remke

Source: FBOOK

23/05/2016

Always does a great job with our vehicles. We have been using Quality Plus first in Wake Forest and now Raleigh for close to 10 years with nothing but positive to say. Wouldn't trust our vehicles to anyone else. Their prices aren't the lowest but with them you get what you pay for plus piece of mind know work is done right and only what is really needed.

Debra Moelter

Source: FBOOK

14/07/2016

We have been going there for over ten years. I guarantee they stand behind their work. Friendly, professional and caring. Routinely email us with upcoming concerns that need to be addressed for our vehicles. My ruck has 313,000 miles on it and it would not have been running if it was not for Quality.

Larry Brieaddy

Source: FBOOK

27/03/2016

I for one don't think they are fair with there prices how do find out what's wrong with s person car and charge them for it if you are allowing them to fix it? I find there prices to be higher than the car dealership and I'm not the only person to feel that way I will never go back to qualify because quality there not

John Davis

Source: FBOOK

03/06/2016

Great service! Have been going to the Raleigh location for 9 years. They are fair with their pricing and the service is outstanding. 3 years ago had a bike rack installed--not their typical service job but they were very accommodating. Chris is awesome!

Rose Hiebert Minehart

Source: FBOOK

24/06/2016

A couple of days ago I had to take my wife's 2003 Lexus in due to a noise with the brakes. I called in the morning and Kelly was able to work me in immediately. Glad I called at the time that I did, because the window of availablity closed shortly thereafter. Needless to say, my problem turned out to be the brakes, and the service technicians solved my problem, in the same day. 1 day turnaround is always appreciated because we need both our vehicles due to school schedules with my sons. I am very thankful to Quality Plus Automotive.

Carl Pickney

Source: FBOOK

08/06/2016

Had my Honda fixed the other day and to my surprise they gave me a loaner car for free! Not even gas was required! This was a blessing and a saving of renting a car for the day. This place is or should be The Best of the Best in Wake Forest, NC. A place of great customer care and integrity! Ask for Scott - He will take very good care of you! Definitely going back!

Edward Manville

Source: FBOOK

16/06/2016

Good communication and overall great service. Scott is easy to work with and does a great job with customer care. Quality will be the place I take my vehicles from now on.

Richard Mounce

Source: FBOOK

31/05/2016

We are grateful for how their team is able to help us maintain our older van, and how they keep us informed during the process. We are thankful they help us keep the van moving!

Shannon Hoadley Streit

Source: FBOOK

24/05/2016

The Quality Plus family always takes care of my family - I'm so happy to support local Wake Forest businesses. They have trusting, honest and caring employees. I will always recommend them to anyone who has ears..and a car!

Nicole Robinson Russell

Source: FBOOK

20/06/2016

I would not take my car anywhere else. They are bery professional every time and go the extra distance by leaving a flower and mint in your car when done. Kudos to Quality Plus Automotive!!!!!

Tiffany Hatchett

Source: FBOOK

19/05/2016

I take my cars, send my kids cars and their friends to these guys. I know we are going to get honest answers and quality service every time.

Pam Bunn

Source: FBOOK

03/06/2016

We used Quality automotive shop on advice of a friend since we are new to NC. We couldn't be more pleased Scott and his staff are professional courteous and really make you know he cares about his work and your satisfaction!!

Ryan DeVerna

Source: FBOOK

10/08/2016

Quality Plus was referred to me by a friend. I have found them honest and they do quality work without sky-high dealer pricing.

Russell Niemi

Source: FBOOK

05/08/2016

I have used Quality Plus in Wake Forest for over 10 years. They are very professional, trustworthy and courteous. Outstanding service--I highly recommend them.

Clara Lazaro

Source: FBOOK

06/06/2016

Absolutely love this place!!!! Honest, affordable and trustworthy...how often do you find that in an automotive shop!!!!!

Nicki Nigohosian

Source: FBOOK

20/06/2016

Good service and reliable people like Scott you can count on to tell you the real deal on your car.

Josh Mills

Source: FBOOK

29/06/2016

Quality plus does great work, they are fair and straightforward with their pricing, and I've never seen an auto shop with such outstanding customer service and follow through. I took my Infinity FX35 in for a brake job, and they were clear on which rotors needed to be resurfaced vs. replaced. The pricing was good, and when they realized one of the calipers had seized, they informed me right away and replaced the part at cost without additional labor. That is the type of service I am looking for!

Matt Remke

Source: GPLAC

14/07/2016

Excellent customer service, and quality of work. They might not be your absolute cheapest option in the area, for some things, but the quality and professionalism more than compensate. My wife and I have both been here several times, and have never been disappointed with our service.

Joel Eubank

Source: GPLAC

06/06/2016

We have been so pleased the past few years after finding Quality Plus Automotive to service our cars. They are honest and stand behind their work. With teenage drivers we have many cars and most with mileage over 100,000. They help us stay on top of upcoming service so we can budget and give us feedback on how the cars are being driven, such as a teen driver that might be riding the brakes. Neighbors of ours have used Quality for many years and we are so grateful they shared their secret with us. They service our 2 honda's, 2 toyota's and our chevy. Very pleased highly recommend.

cindy morgan

Source: GPLAC

26/05/2016

I have been going to quality plus for my 2004 CRV for a few years already. Everytime their customer service and attention to detail have been outstanding. I always keep their mailer coupons and promotions, they're all good deals. Scott especially has impressive listening skills to be most helpful when one has to make repair decisions. Always calm and helpful.

maria antonieta caicedo

Source: GPLAC

26/05/2016

You can't get better customer service and attention to detail than these folks at Quality Plus. It is a pleasure to work with them and know that I will get a QUALITY job. Thanks guys!

Marc Pedersen

Source: GPLAC

We work with these brands

Acura
Bentley
Cadillac
Chrysler
Ford
Genesis
Honda
Infiniti
Kia
Lincoln
Mazda
Mercedes-Benz
Porsche
Toyota
Volkswagen

We perform these services

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

Diagnostics

  • Computerized vehicle diagnostics
  • Troubleshooting and repair of warning lights

Fleet Services

  • Maintenance contracts for business fleets
  • Priority service and scheduling

Safety and Emissions

  • State safety inspections
  • Emissions testing and repair
  • Check Engine light service

Transmission Services

  • Transmission repair and replacement
  • Transmission fluid service
  • Clutch repair and replacement