The most incompetent worker I've ever met in my life. I'm 53, so it's been a long life. Kyle was the menace that destroyed my truck, and the manager Scott Miller was defending the incomplete job done immediately without even hearing me out. Ultimately the ONLY remedy will be when the owner, the only one authorized, to handle my losses, when he decides to call me back. The fact is I paid for a lube, oil, filter service 30 days ago and for years they've been doing what I believed was a lube, oil, and filter. Scott now says they don't check the rear differential when I asked. EVERY OTHER SHOP DOES! Even Jiffy Lube knows to check differentials on their oil change service. It's says that right on my invoices over 5 years. These are the only clowns that touched this truck. So it's hard to pass it on to someone else. There was NO LUBE service done either, the zerks are rusted and sealed shut from never being greased in years. Scott says it's just an oil and filter service. But on the invoice is says lube. It's convenient (lazy) to do a Honda with a sealed front end and no differential, but this is a C1500 truck, with grease fittings (11 of them) and a rear end that was NEVER serviced by this shop as advertised. In the end, my rear end after 130,000 miles when I believed the service was done, wasn't, my rear end is blown and ruined. The front end has play and pulls to the right, so I have worn front end parts from a lack of lubrication. I checked, I know. I'll get another shop to document this and sue this shop. I DO NOT recommend this shop. They also replaced my injector for $565 and in the end, Scott told me it wasn't the cause and had to do further repairs. Shouldn't the shop eat the loss for a misdiagnosis and installing a $328 part (3 hours labor) that I never needed? Too many blunders. Finally, the oil, was over 2 qts overfull. That was done a month ago and I checked it to see if I needed to add any, and found it overfull. Nice work Kyle. No, I won't be saying good things about this shop for a very long time until my losses are reimbursed. The other shop that I have taken this truck to today to document the problems, are a very long list of neglect. Shouldn't a shop that has replaced my tires, brakes, tune ups, and oil changes, be responsible to inform me of leaks and fluids that are very dirty? In 60,000 miles they never offered a transmission service. They never noted in the last visit or any other visit the severe wear on the shocks and suspension. If I could leave a lower mark than 1 star, I would.
