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Auto repair shop - Interstate Auto Care - in Madison Heights

44 reviews

Location: 526 E 14 Mile Rd, Madison Heights, MI 48071

Office phone

+1 (248) 307-1200

4.8

44 total

(2)

(0)

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(3)

(39)

30/05/2012

I just completed my first busi...

I just completed my first business with Interstate Autocare, on 14 Mile Rd, Madison Heights. A very pleasant place to work with. I only had a basic oil change, but, every step of the way, I was informed of what was going on. The gentlemen were courteous, polite and treated me with respect. I recommend Interstate Autocare. Since I work so close their address, they offered to drive me to work, and then returned my car to me at my work so I wouldn’t have to be rushing to get there at 6pm when they closed. Truly exceptional and unexpected service. You won’t get this kind of service from a dealership!

tdburke

Source: YPAGE

12/09/2010

#1 in my book

Best place to get your car fixed without a doubt.

henry.m

Source: YPAGE

07/06/2016

Amazing Staff!!! I have never experienced an owner going to bat for the customer against an insurance company before, but Bill did it! He would not allow the first low ball inspection of my repairs to happen, so we got a second insurance adjuster out and he argued safety points and got them to up the estimate almost double to make my car safe again. #amazing Bill and Joe were always great to deal with, very informative, and my car runs great. I will be back for future repair work, and I already started telling my family and co-workers. Yea, you can always go "somewhere cheaper" but in return you will get "cheaper work" Do yourself a favor and go here, trust them. You will be highly satisfied.

Amy Barnes Howlett

Source: FBOOK

31/07/2015

They were awesome! From the first time I called them to when I walked out the door, nothing but positive. They didn't speak down to me as a woman, like many mechanics do and were extremely friendly. They explained what they were doing, found the most inexpensive route and had my car fixed in a matter of hours. I would highly recommend them to anyone, they go above and beyond!

Kelsey Jayne

Source: FBOOK

10/12/2013

Very fair on pricing & do very thorough work and they make sure your vehicle is repaired right the first time. Thank you Interstate Auto Repair.

Dan Merkle

Source: FBOOK

29/12/2015

Christopher Dermanuelian

Source: FBOOK

01/02/2014

Amanda Gehrke

Source: FBOOK

14/12/2013

Matthew Vaughn

Source: FBOOK

15/11/2013

Sam Witwickye

Source: FBOOK

03/10/2013

David Kamber

Source: FBOOK

28/08/2013

Toni VanHoorelbeke

Source: FBOOK

27/07/2013

Paul Richards

Source: FBOOK

03/12/2015

Awesome Customer Service

The crew was very thorough and really worked hard to save me money on my repairs. Excellent

LETITIA and BLONDZAY W.

Source: SUREC

06/12/2015

Fast

I appreciated them Keeping me in the loop on the repairs on my vehicle.

NATHANIEL L.

Source: SUREC

20/12/2015

The best service I have ever received!

This place is great! Would highly recommend having your vehicle serviced here.

RON C.

Source: SUREC

17/01/2016

They were honest.

They did a great job.

LATISHA S.

Source: SUREC

21/01/2016

Good work with courteous staff

I've frequented this shop on many occasions and they've always treated me well, fixed all the problems plaguing my vehicle and kept me informed of my options. The only flaw I could mention is that sometimes their time estimates can be off…

NICK C.

Source: SUREC

23/01/2016

Alignment

Great service

JIM C.

Source: SUREC

25/01/2016

Great Service!

Friendly owners, newly improved waiting room, straight, honest, no-nonsense advice and good workmanship. The only car repair service I totally trust.

CARY L.

Source: SUREC

03/02/2016

engine change

You get what you pay for. Very talented personnel working there. These guys are not hacks the most professional personnel i have come across in some time. it is the attention to detail that says it all. Also completed the job in a…

AL K.

Source: SUREC

27/03/2016

oil change

I took my car in for an oil change and also asked to have the brakes inspected. I did not expect to be charged $38 for an inspection that is done for free anyplace else. They also rotated the tires and reset tire pressure valve which I did…

PAUL R.

Source: SUREC

13/04/2016

Great Service

I would request family and friends to Interstate Auto cause their friendly clean and takes time to explain what's going on with ur car.

KRISTYN H.

Source: SUREC

22/04/2016

Interstate Once Again Serves Up Just What Is Needed

Thanks again to Bill and his fine team at Interstate Auto Care for taking care of my maintenance. I you want to receive an honest assessment of your vehicle's maintenance needs, great service, done right the first time and timely to…

JIM and VIVIAN B.

Source: SUREC

01/05/2016

great mechanics

Thank you guys you are the best would not take my vehicle no where else

JOVITA M.

Source: SUREC

05/05/2016

The Staff is Awesome with Customer Service. The staff showed me they cared about your Safety and not the Bucks. Awesome Team of people.

Great

TRACIE T.

Source: SUREC

13/05/2016

Great Service

I took my car in for AC service after the Jeep dealership told my wife she needed all new AC lines because they were corroded. The estimate was $1000. Interstate checked, charged, and dyed my system for $150. I appreciate the fast and…

PATRICK S.

Source: SUREC

26/05/2016

Very honest

Very honest.

RAUL S.

Source: SUREC

30/05/2016

True experts, top notch work.

They are extremely professional, and I take all my cars to them.

AL Y.

Source: SUREC

17/06/2016

Great service

Repairs were done in a very timely manner and all of the issues were fixed properly

JORDAN S.

Source: SUREC

27/06/2016

Didn't talk me into buying anything I didn't need and actually referred me somewhere else for better pricing on tires

Impressed with the work and they took me back to my job so no inconvenience

SHAUN and AMY H.

Source: SUREC

28/06/2016

Customer satisfaction

Bill and his staff are great they address the problem rt away and do a great job They sure know how to make customers happy

LULU R.

Source: SUREC

30/06/2016

Ridiculously overpriced

I needed the ignition coil in my vehicle replaced. I was quoted $500. The part is available from my local auto parts store for $75 (for their best quality). I called Interstate to try to understand the $500 charge. They buy only the OEM…

BILL H.

Source: SUREC

01/07/2016

Trust worthy!

Interstate auto care is a place you can trust!

HERBERT H.

Source: SUREC

21/07/2016

Honesty, friendliness

We were noticing a slight front-end rattle in our Aura and decided to have it looked at by Interstate. Fully expecting to need something expensive, they reported the front suspension was fine but there were some loose trim items that may…

MIKE and CHERYL C.

Source: SUREC

28/07/2016

Lights

Excellent service and a willingness to help!

BRIAN B.

Source: SUREC

31/07/2016

Great experiences

This place is awesome. The guys are great, the facility is always super clean, and the work has been nothing but outstanding. Do yourself a favor and visit these guys the next time you're in need of auto…

JOE B.

Source: SUREC

13/08/2016

Trustworthy auto shop.

Great service, very courteous, would use them again in a heartbeat.

NICK P.

Source: SUREC

11/09/2010

#1 in my book

I have had the pleasure of dealing with Bill and company for over 5 years now and I can't say enough about how these guys do business. I have stopped counting how many times they have saved my butt over the years. They have proven…

henmill

Source: CSEAR

11/02/2011

Good people

I have been a customer of their's for a few years now and I have recommended them to many of my friends and family because they have proven time and time again that they are trustworthy. One of the things that I realy appreciated was…

FAYGREG87

Source: CSEAR

07/06/2016

Amazing Staff!!! I have never experienced an owner going to bat for the customer against an insurance company before, but Bill did it! He would not allow the first low ball inspection of my repairs to happen, so we got a second insurance adjuster out and he argued safety points and got them to up the estimate almost double to make my car safe again. #amazing Bill and Joe were always great to deal with, very informative, and my car runs great. I will be back for future repair work, and I already started telling my family and co-workers. Yea, you can always go "somewhere cheaper" but in return you will get "cheaper work" Do yourself a favor and go here, trust them. You will be highly satisfied.

Amy Howlett

Source: GPLAC

06/07/2016

My car needed a new transmission. Being from out of town, I was quite anxious about the repair and my subsequent long drive home. Even though the work took several days, I was very pleased that they took the time to do the job right. They were in constant contact regarding updates and I was quite confident that my car was in good hands. I experienced no problems driving home. In fact, the drive was very smooth. Thank you, Joe.

A Gupta

Source: GPLAC

13/04/2016

This location is simply one of the best auto care facilities that I have experienced. Bill is simply a great person with excellent staff. The prices may be slightly higher than some of the "off-the-shelf" competition, however his staff is certified and they perform top notch work.

Joseph Hahn

Source: GPLAC

15/08/2016

Great service. Done fast and professional. I plan to go back and let them work on my Jaguar again.

Nicholas Peoples

Source: GPLAC

11/02/2016

Absolutely the best auto care service around. Reliable, yet responsible and affordable. But there is something more: they would give you a professional advise, would help sell your car, buy another one, inspect either from a to z and back, up and down. With any auto-related issue, I know where to go. I hope you know it, as well.

Alex Reznikov

Source: GPLAC

We work with these brands

BMW
Chrysler
Dodge
GMC
Genesis
Hyundai
Infiniti
Kia
Lexus
Porsche
RAM
Tesla

We perform these services

Body Work

  • Collision repair
  • Paintless dent repair
  • Auto body painting

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

Diagnostics

  • Computerized vehicle diagnostics
  • Troubleshooting and repair of warning lights

HVAC Services

  • Air conditioning repair and recharge
  • Heating system repair
  • Cabin air filter replacement

Hybrid and Electric Vehicle Services

  • Battery health checks
  • Electric motor service
  • Hybrid-specific components repair

Roadside Assistance and Towing

  • Towing service
  • Emergency roadside assistance

Vehicle Detailing

  • Interior and exterior cleaning
  • Waxing and polishing
  • Engine cleaning