Auto repair shop - Auto Kool

12 reviews

305 N 1st St, Hermiston, OR 97838

Phone (office)

+1 (541) 567-0334

4.5

12 total

(1)

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(1)

(10)

04/03/2009

These guys did good work for me. I was on the road from Portland when my radiator sprung a leak. After I got towed to this place, they fixed me up with a new radiator near the end of the day and got me back on the road in about an hour. While I was waiting, I had a great conversation with the owner about the town and everything. He was obviously super-connected to everything going on there.
Oh, and he recommended the Farmer's Kitchen to me, which was AMAZING!

Ben A.

Source: YELP

17/06/2011

After replacing the majority of the parts in my A/C system for my Jeep I brought it to this place to get leak tested and charged. 20 min later the guy calls and says I need to stop back by. He tells me that the line is blocked and there is a "filter" in the line and that all needs to be replaced (line and filter), he says I also need to replace my fan clutch because it's not cooling the engine enough. After talking with him he makes it sound like he can do it all for 300-400$ (replace everything and recharge the system) Which is a decent price for the work to be done and I schedule an appt for the following week.
When I walk in the door for my appt they hand me the bill for 600$ saying that they couldn't get the parts for as low as they quoted me. After checking around for prices I found that they were trying to charge me a 50% + mark up on parts and they wanted to charge me for over 2 hours of work at 80$ an hour.
To start with the work shouldn't have taken more than an hour (they tried to tell me that it took all that time because of the fittings which really aren't that hard to disconnect) second - I am a skilled craftsman and I don't get paid 80$ an hour.
After stopping at a local parts store I found out that this place has a history of trying to gouge their customers. So I called a recommended mechanic who said that the filter in the line is the only part that needed to be replaced not the whole line and if my Jeep has not had any issues with overheating I did not need the fan clutch. Which could easily be replaced at a later time if I had trouble overheating with the a/c in operation.
After its all said and done the total cost of parts is 2.20$ His labor is 50$ an hour and it won't take him an hour to replace the part and charge the system.
This place has lost my business not only will I never stop there again I will do my best to make sure others are aware of his dishonest business.

Kris C.

Source: YELP

10/07/2015

Thanks for getting my truck back on the road so far from home!!

Betta Spencer

Source: FBOOK

24/04/2014

I would take any issue I have with my cooling/heating here......

John Wong

Source: FBOOK

24/04/2014

They do great work and their mechanic Jeremy is pretty cute too

Holly Heming

Source: FBOOK

23/05/2015

Craig Lunn

Source: FBOOK

27/04/2014

Jason Broadfoot

Source: FBOOK

27/04/2014

Emmet Evans

Source: FBOOK

25/04/2014

Tony Demos

Source: FBOOK

25/04/2014

Paul Miller

Source: FBOOK

24/04/2014

Holly Keller

Source: FBOOK

24/04/2014

Kathy Baker

Source: FBOOK