1097 NE 11thSte 8, Redmond, OR 97756
Phone (office)
+1 (541) 388-0133
5
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(26)
16/11/2014
My wife's car got stuck outside our home during the storm. Unfortunalty, we waited for better weather which left the battery completly dead. Was worried about a polarized battery or worse a main fuse burn out after a failed jump.
My insurance towing (USAA the BEST!!) got Epic Towing to come out in a timely manner when there was 6 hour delay due to weather of ALL the towing companies in Bend. They were extremly knowledgable of battery issues, and said I may have a polarized battery or a deep dead battery.
All I needed was a heavy tow truck battery charge and I was up and running.
These guys were awesome, professional, & fast. The customer service before and after the service by their office dispatcher was also great.
Use them,..you won't be disappointed !!
Ken D.
Source: YELP
18/05/2016
I really hope people read this because this review could save you a lot of time and money. While I didn't receive great news about my car - he was the first out of at least seven mechanics to figure out the problem. He was friendly, helpful, even took the time to show me what to watch for and listen for when it comes to certain issues with my car. He was extremely knowledgeable which goes a really long way because there are a ton of mechanics out there but have quickly dis... See More
Junelle McClintic
Source: FBOOK
05/07/2016
When they say anytime, anywhere... they mean it. My family and I were visiting the Redmond/Bend area from Seattle over the Independence Day holiday weekend and needed a new alternator in our Honda. We noticed the warning light on a Saturday night (July 2nd) and thought we'd be stuck until at least Tuesday (July 5th) with everything closed on Sunday and the holiday. Nope! I called Dale on Sunday morning (July 3rd) and he met me at our hotel later that day. The service was fast... See More
Jimmie Lewallen
Source: FBOOK
26/07/2016
Seth and Dale saved the day. I was stuck in Redmond because my RV wouldn't start. I was able to get scheduled quickly and Seth and Dale figured out the electrical wiring issue and had me on the road! They were knowledgeable, had the right tools and efficient with their time. Love these guys and highly recommend them.
Sonya Thurman Harkins
Source: FBOOK
07/05/2016
my Audi is n good hands, after going to 8 different places I flagged Dale down and he pulled over, and not only made time for me he got the job done quickly n efficiently! U rock Dale!!!
Riley Schwab
Source: FBOOK
13/01/2016
Starter went out on my truck, called Dale and I was back in business within a few hours. Thank you so much for your quick service and quality work. The price was honest and fair which goes a long way! I wouldn't hesitate referring Dale to any of my friends. Saved me from having to deal with towing, finding a shop, etc. Great work!
Sean Williams
Source: FBOOK
11/12/2015
AWESOME PEOPLE! Amazing customer service amazing prices and even better work to back it all up! Anyone who happens to come across these guys please do not hesitate to chose Dale the mobile mechanic if you have any issues with your vehicle! Thanks again guys!!
Johnny Barry
Source: FBOOK
24/01/2015
We have had a problem with our vehicle (Ford Expedition) for over a year, have taken it to several mechanics in town and no one has been able to figure out what was wrong with it. We saw Dale in a parking lot and asked him if he could take a quick look at our rig. He looked at it, figured out what was wrong and fixed it in under an hour, all while still in the parking lot. He was also very reasonably priced. Thanks Dale. You're the best!!!
Deb Allan Hall
Source: FBOOK
17/11/2014
I know this review won't due Dale justice but my hopes is that he will understand how much his service means to a guy wanting to get home to his family. Being stranded in North Bend with bellow 0 temps for 4 days Dale was the only mechanic to answer my call. When all the tow services were booked and wouldn't even tow my truck to his shop, Dale came to the rescue replaced my alternator and had my truck back running in under 30 min. There isn't a button on Facebook to recommend him more. Thanks Brother! God Bless Ya!
Steven Acord
Source: FBOOK
21/06/2015
I'm from out of town and in a pinch on the weekend. Called Saturday morning early, and the replacement part arrived within minutes of my own arrival. I was back on the road in less than 2 hours after repair, which was critical for my horses well being. Getting a diesel repaired on the weekend can be a nightmare, but was comfortable and confident for me. ... See More
Edward Morris
Source: FBOOK
16/04/2014
I was so stressed out about spending an arm and a leg on my truck that wouldn't start, but I am so pleased to share that we discovered Dale The Mobile Mechanic and are up and running at a very low cost. I could not have asked for a bigger blessing right now, and encourage anyone needing a mechanic to at least give Dale a call.
Kendra Bansch
Source: FBOOK
27/06/2014
Dale is the man! works fast an is honest caught him after hours when he had a date with the family and he stayed after and fixed us up so we could get back to medford. hard to find a nice guy like dale!!!!!!!!!!! Thanks a million man God bless!!!
Nick AndKate
Source: FBOOK
19/04/2016
Excellent service, straight forward and honest, great people
SabrenaJason Buffaloe
Source: FBOOK
25/10/2015
Great workers, honest folks .... They fix it now when others say next week. And they give you straight up advice!
Jervis Swannack
Source: FBOOK
19/12/2013
Dale has been my mechanic for years now and has kept my 12 year old car purrrin' like a kitten. I look forward to every oil change and tune up because it's like visiting an old friend. Thank you Dale for being such an awesome mechanic and friend!
Jessica Harris
Source: FBOOK
19/06/2015
Extremely knowledgable. Doesn't talk down to you and shows you the issue and explains why it happened. If I'm ever around his area again and had vehicle or RV issues. I'm calling him.
Johnny Healey
Source: FBOOK
24/06/2014
After calling my Alstate Road Service I was lucky to have Dale show up. I was in the Kahneeta RV park which is not close but Dale was not only professional but caring with amazing attention to detail on my vehicle. I would recommend him to anyone in need of repair. Thanks again Dale
Bobby G. Pallotta
Source: FBOOK
27/07/2013
Dale is kind, honest, a family man, and explains what needs to be done. Its so hard to find an honest mechanic. We finally have! I highly recommend!
Tara Feurtado
Source: FBOOK
26/04/2014
Dale has always been there when we needed him. He is the most down to earth, honest, helpful mechanic I have ever met. No way I am going anywhere else!
Samantha Restani
Source: FBOOK
02/09/2013
Dale was amazing! He was here with in minutes of calling him and took one look at my car and knew what was wrong. So grateful for his kind service.
Kathryn Nichols
Source: FBOOK
17/02/2015
Dale is definitely the guy to call if your having car troubles. Helped me out on the weekend when I was traveling to Washington.
Tanner Hamel
Source: FBOOK
18/05/2016
I really hope people read this because this review could save you a lot of time and money. While I didn't receive great news about my car - he was the first out of at least seven mechanics to figure out the problem. He was friendly, helpful, even took the time to show me what to watch for and listen for when it comes to certain issues with my car. He was extremely knowledgeable which goes a really long way because there are a ton of mechanics out there but have quickly discovered, most of them only have basic knowledge. And many will lie to you and tell you anything to just put money in their pocket. At least, that has been my experience. I would highly recommend Dale to anyone as someone you can trust with your car. I tried saving money going to various mechanics, lost a TON of money - could have gone to him and saved myself a small fortune as he would have been able to diagnose the problem from the beginning. Also, if you are going out to buy a used vehicle, this is the person you would want to inspect the car first before possibly wasting a fortune. Please spread the word and tell your friends because it's good to have a great mechanic on hand.
Junelle McClintic
Source: GPLAC
01/08/2016
I was verry impressed with the work done by these guys and verry impressed by politeness! I highly reccomend to anyone!
Amanda Whitted
Source: GPLAC
16/07/2016
Dale was extremely helpful in fixing an engine knock. He was able to pinpoint the problem and guided me in solving it. I am more than pleased with his knowledge and the time he gave me. I will recommend his services to anyone looking for a mechanic.
Charles A
Source: GPLAC
26/01/2016
Best of the best. Truly some of the nicest most helpful fellas out there. Went to three different shops before I came across a team passionate enough about their work to get my hood open. They definitely deserve the 5 stars.
L Nevers
Source: GPLAC
01/03/2016
I have a 2001 audi a4 avant quattro 2.8 and it's been leaking coolant pretty savagely a short time after doing the timing and all that junk with a family member. I don't know a lot about cars, and Dale did a great job of helping me diagnose the problem and put me at ease while being upfront and blunt about the potential risks operating the vehicle in it's current state could cause. A task not easily done with a ball of anxiety such as myself lol he also quoted me a fair price on a repair for the problem, and could fit me into the shop at pretty short notice pretty quickly. At the end of it all, he could sense how emotionally strained I am or something, because he even helped me out with the cost of the diagnosis. He even showed me exactly where the problems could be on some of the engines he had out o his shop floor, which was indispensable, as audi's are notorious for not being able to see the problem. Thank you, Dale, for everything you have done and for being an all around awesome guy.
Matt King
Source: GPLAC
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