Horrible service. In and out of shop after I had my car "fixed". Mechanic was rude, (loud and obnoxious) and spoke to me like I was an idiot. I kept trying to explain my issue to him and in return I got an attitude. I had to pay $150 for the mechanic to unhook and re-hook a switch. The next day my car stopped working again I called and left two voicemails and never received a call back. I didn't bother to get my money back because I just didn't want to deal with them.
WORST experience with a repair shop I have ever had. Would definitely not recommend them to anyone.
Sj O.
Source: YPAGE
26/05/2012
They were fast, friendly, expl...
They were fast, friendly, explained things patiently but without condescension or ANY pressure tactics. The car's running great now, and it was less expensive than I'd feared. I'd definitely recommend them.
kizzias
Source: YPAGE
22/05/2010
BEST EVER!!!!!!
I had to get a rear main seal done and the dealer wanted almost 1500 bucks. AER not only did it for half of that they also did my oil pan at no charge. They knew I needed it done and Rob said if he didn't do it now I would have to come back in about a month. Now my car runs smooth and I have no more problems. Also they cleaned my engine just to make sure if anymore leaks happen they will see it better. They gave me a year warranty. Thank you AER I love you guys.
leo1badco
Source: YPAGE
28/07/2016
Denise was extremely helpful and patient, trying. To help me figure out my options. Excellent customer service and you truly get the impression that they have a genuine desire to help.
Casey McMullen
Source: FBOOK
31/05/2012
I've used AER several times, for mechanical work on my cars and for a pre-purchase check on a car I was considering buying. Each time, I've been pleased with the experience and what's been explained to me. The work is thorough and I haven't had any problems with the work that was done. Price has always been competitive as well.
Janet Scott Clague
Source: FBOOK
28/11/2013
Leanna Edgett Stevens
Source: FBOOK
27/11/2013
Jason Stevens
Source: FBOOK
23/11/2013
Scott Nicholas
Source: FBOOK
30/10/2013
Deanna Golden
Source: FBOOK
15/08/2013
Kane Marshall
Source: FBOOK
19/07/2013
Polly Hildebrandt
Source: FBOOK
19/02/2011
Great people who only do the service that you actually need. Very trustworthy!
Randy Scott
Source: FSQR
14/05/2015
I brought my 2005 Land Rover LR3 here after the check engine light came on during a road trip that brought me through Boise. Obviously, this could've meant anything was possible and I needed to get it diagnosed as soon as possible, before continuing across the country. I brought it to AER and they were able to immediately have someone scan the codes and diagnose the root cause as a secondary O2 sensor. Rather than immediately replacing this part, they spent time tracking the wiring to make sure it wasn't another issue triggering the code. After some time diagnosing further, they explained in detail what was happening and we were able to get me on the road within an hour. All employees were very nice and professional.
Nicholas R.
Source: YELP
22/05/2015
These guys are great. Very friendly people. They were able to fix my Jeep Cherokee Steering Column for 200.00 while others had quoted me 700.00 and wanted to replace the whole column. They obviously knew what they were doing, and I don't think they even charged me for as much labor as actually went into it. Hard to find service like that anymore. Thank you AER.
megan heller
Source: GPLAC
18/10/2014
Excellent customer service! Quickly diagnosed my overheating 4Runner on a Saturday afternoon without an appointment. Replaced my head gaskets within about a week and backed their work with a 12 months or 12000 mile warranty. Actual cost was the same as the estimate. I would highly recommend this shop to any of my family and friends. If you look around, I'm sure you will find a shop to do work for less, but in my opinion, "cheaper" shops probably won't have the same diagnostic abilities and may not use manufacturer/dealer grade parts. Shops that misdiagnose or use cheap parts can easily cost more in the long run. Thank you for the professional service!
Mark Bussert
Source: GPLAC
22/03/2013
The dealerships are bringing cars there now. Enough said. You are getting better quality repair service than many dealerships for WAY less money. The only problem with that is the wait is longer these days.
Simply put, I feel they really GOOD, honest people who will not "throw parts" at your vehicle till the problem is solved like many places I've been to in the past. I won't go anywhere else. They have solved extremely challenging electrical problems for me, but can do anything mechanical.
Scott Alexander
Source: GPLAC
01/12/2012
These guys are the best. They are the only mechanic I have ever had to take my car to ever in my life. They were strait forward on the prices and explaining the issues. I am mechanically savvy so to say I needed to go to a mechanic is an issue I couldn't fix. The only reason they were not able to fix the car is because of the repair costing exceeding the worth of the vehicle. As long as they are in business I will be doing business with them. The staff is amazing and helpful and they don't sugar coat things. Thank you guys for the great work.
Stephen Beale
Source: GPLAC
21/02/2013
This company practices unethical, and borderline illegal business tactics. They damage the vehicles bodywork regularly, and not only deny it, but straight tell you, to your face, that it's your fault. I've never been more upset with a company in my life
Russ Worstell
Source: GPLAC
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