2nd Update I realized after some time had passed after using the Explorer once again that the boots for both CV joints were torn due to the driver of the tow truck putting the safety hooks around the CV axels and not a part of the frame. If you can't trust them to do it right the first time and take responsibility for their mistakes I certainly wouldn't give them another chance to screw me again.
Jon D.
Source: YELP
01/01/2016
Great mechanics and techs. They have done excellent work for me with three trannys in 30 years. Fair prices and superior attention to detail. Got a break on multiple vehicle issues over the last month.they're not the cheapest but a few $ is worth it for their work. They race cars around the nation and win a lot.
As for Charled' review I would say that everyone makes mistakes
But also many issues are multifaceted and some are symptoms and some causes but damage is damage and he had to agree to any repairs. If he was a mechanic he would know this and is probably venting because he's frustrated.
Lee Brooks
Source: GPLAC
27/10/2015
I have taken 2 of my cars in both times the problems were taken car of the first time. They are knowledgable and professional. They were done sooner than I expected. Rates are comparable but, the service in my opinion is better.
They have earned my business.
Thank you Robert and thanks to your techs as well !
David Riley
Source: GPLAC
09/11/2014
As a former employee of an automotive training program, and someone who does 80% of my own car work including complete motor rebuilds, I'm always skeptical of any auto shop at first. After my 3 repairs at Interstate Automotive, I can say with certainty now this shop is well worth working with.
At first I brought my truck in thinking my transmission was going, and it turned out to just be a rear end bearing. It would have been very easy for them to "sell" me a $3,500 transmission rebuild, or even a brand new rear end for $2500, but instead I ended up needing just $800 in repairs. They have since done other work, and I could not be happier with their competence, speed, and extremely reasonable shop rates.
Steven Fuhr
Source: GPLAC
08/10/2013
I scheduled an appointment because of some issues that had, and ended up spending over $700 only to continue having the issue. I went back and talked to the owner and he said I needed to address my engine issues, so I did, but the transmission issue remained. After putting 2 sensors on myself I fixed my issue, and all I got from Interstate was a huge $700 bill, new throttle sensor, and a new cable. I absolutely will never send anyone here, and I feel as though I've been taken advantage of.
Charles Lewis
Source: GPLAC
10/08/2015
Great mechanics always get the job done right
justin vest
Source: GPLAC
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