Auto repair shop - Professional Auto Body

231 reviews

619 Burnside Place, Alexandria, VA 22304

Phone (office)

+1 (703) 751-4224

4.8

231 total

(7)

(0)

(0)

(0)

(138)

26/11/2015

Horrible experience! I took my 2003 BMW to Professional Auto Body to repair and paint my trunk. As soon as I picked up my car I immediately noticed the body shop re-used existing "M" and "5" emblems even though my insurance paid for new emblems. They installed the trunk BMW roundel using double sided tape instead of buying grommets that cost less than $1. The paint quality was terrible due to a bad job sanding and buffing. I have returned my car three (3) times to repair the paint and each time they fix a small area instead of fixing the whole trunk. Mr. Minh has no quality assurance process. Calling this place is a waste of time as know one answers the phone or return voice mails. I would avoid this place at all cost.

Christian P.

Source: YPAGE

10/12/2014

I would use this company again and again. And I will be happy to provide referrals if needed. You guys deserve it.

Alyssa A.

Source: YPAGE

19/11/2014

Luis was very honest and up front with the estimate and informed me of my options and provided recommendations on how to save money.

Jeffrey D.

Source: YPAGE

13/11/2014

Professional Auto Body is very honest and I feel like I was giver a very good estimate. They are amazing to work with.

Nancywsrre@hotmail.com R.

Source: YPAGE

04/11/2014

I have been a 6th time customer and each time I have been very happy with the repairs done to my car. Thank you again.

Joel L.

Source: YPAGE

26/09/2015

This has been my absolute worst experience with a body shop. The owner was incredibly rude, didn't answer or return phone calls and the work done was incomplete and poor quality. Would never recommend this shop to anyone.

Jennifer Santoro

Source: FBOOK

09/05/2014

The best in town !

Ming Luong

Source: FBOOK

18/03/2011

Awesome shop

What I've experienced exceeded my expectations

Guest G.

Source: JUDYS

01/06/2011

Good customer service

Good customer service: We recently had our VW Golf repaired, and we have been very impressed and pleased by the shop's professionalism and willingness to ensure customer satisfaction.

Guest G.

Source: JUDYS

30/03/2011

Great deal of attention

I wanted to write and let you know how pleased I am with the work you did on my 2004 Toyota 4-Runner. The car looks splendid and more like it just came off the assembly line rather than an out of a body shop. Your crew here was…

Guest G.

Source: JUDYS

17/06/2011

Wonderful

Great I have used this body shop twice and each time I had a great experience. The adjuster and his assistance kept me updating every two days with what was going on with my car. Both of the cars were ready when they promised and the work…

Review B.

Source: JUDYS

21/07/2011

excellent!

Just a quick note to give you my sincere thanks for a beautiful job you and your staff did on my car My car looks brand new, and I am most happy you fixed the over spray problem I had on my car.I will continue to use you for all of my auto…

guest ..

Source: JUDYS

09/06/2011

Outstanding job

Just wanted to thank you again for doing an outstanding job. I am very pleased with the repair work. I am appreciative that you kept the cost to a minimum. Finally, thank you for being so kind and pleasant. You truly demonstrative a level…

Guest G.

Source: JUDYS

25/03/2011

best quality service

I would like to thank you your company for not only fixing my Honda with great technique but also providing me with excellent customer services during the recent event. Although I was not happy and frustrated when I could not have my car…

Guest G.

Source: JUDYS

09/02/2011

To be commended

I am writing this letter to commend the service provided by Mr. Guy Johnson. Mr. Johnson has assisted my wife, Angela, and me with two of our vehicles. Of particular note was the last time, Aug. 23, when my wife went into the shop to…

Guest G.

Source: JUDYS

27/04/2011

Outstanding job

Especially, I wanted to thank Mr. Luis Pacheco for an outstanding job he has done. During the time my car was in your bodyshop, he informed me regularly providing with detail status and timeframe, as well as answered all of my questions.…

Guest G.

Source: JUDYS

04/03/2011

Peace of mind

Thank you so much for the Professional services & refreshing "Perspective." In as much as I was changed by car issues you were able to keep things together despite your own issues. Breathe. Pause. Reflect. I wish you well. Peace and…

Guest G.

Source: JUDYS

16/02/2011

Experienced professionals

I wanted to write to express my appreciation for all the work your company did in repairing the damage done to my truck. I keep it excellent condition and you returned it to me in better condition than it was prior to my accident. More…

Guest G.

Source: JUDYS

31/01/2015

Usless

I recently took my Golf to the service and will NEVER again. I could not get a proper answer what was wrong with the car, they kept it longer than they said and the price was more expensive than they quoted. They kept coming up with…

Guest G.

Source: JUDYS

22/07/2011

This company is great!

I brought my 2009 Audi A5 at the recommendation of my Insurance company. I was toughly impressed. Mr. Flores, treated us like we where gold. He promised my car would be done in 3 weeks. The damage was $7325.26. I told my husband we…

Paul D.

Source: JUDYS

23/03/2011

Outstanding care

Just a short note to thank you and your people for taking care of my car. It looks great. If even feels better. Thank you for the outstanding care and for getting it to me on time for my trip. The trip worked out fine too.

Guest G.

Source: JUDYS

19/07/2011

great!

I first took my VW to Auto Craft, because I was looking up body shops and the majority of the places recommended to me by the insurance company of the person who hit me were rated C- and lower by the Better Business Bureau. Auto Craft had…

Review B.

Source: JUDYS

22/06/2011

Great service!

Great service! I've taken my 2007 BMW there twice and will take my car there again. I had excellent service. No problems whatsoever.

Guest G.

Source: JUDYS

12/12/2011

Terrible

Never returns communications and makes up any excuse for delays

Guest G.

Source: JUDYS

28/06/2011

Wonderful Service

I first took my VW to Auto Craft, because I was looking up body shops and the majority of the places recommended to me by the insurance company of the person who hit me were rated C- and lower by the Better Business Bureau. Auto Craft had…

Guest 9.

Source: JUDYS

14/04/2011

incredible friendliness and professionalism

Thank you for doing such a tremendous job in repairing my Benz.I especially want to thank Rene & Silvana for their incredible friendliness and professionalism I will definitely refer you to others.

Guest G.

Source: JUDYS

09/03/2011

Very pleased

Customer service was great, not to mention my car looks great!

Guest G.

Source: JUDYS

29/07/2011

Outstanding Job!!!! :)

Just wanted to thank you again for doing an outstanding job. I am very pleased with the repair work. I am appreciative that you kept the cost to a minimum. Finally, thank you for being so kind and pleasant. You truly demonstrative a level…

Saquisha l.

Source: JUDYS

01/08/2011

Good Customer Service

Good customer service: We recently had our VW Golf repaired, and we have been very impressed and pleased by the shop's professionalism and willingness to ensure customer satisfaction.

Saquisha l.

Source: JUDYS

21/04/2011

Professional services

Thank you so much for the Professional services & refreshing "Perspective." In as much as I was changed by car issues you were able to keep things together despite your own issues. Breathe. Pause. Reflect. I wish you well. Peace and…

Guest G.

Source: JUDYS

23/02/2011

Very Impressed

Good customer service: We recently had our VW Golf repaired, and we have been very impressed and pleased by the shop's professionalism and willingness to ensure customer satisfaction.

Guest G.

Source: JUDYS

17/12/2012

good job

rought my vw here after a tree fell on it, took a while to get all the parts in, and eventually to get the job done, but they stuck to their estimate and did a good job.

sethh456 7.

Source: JUDYS

28/08/2014

They are very professional, great customer service. This auto body shop is the best in the business, very honest people here. The sales associate made everything easy and pain free. Thank you for everything.\r

callumm137735379

Source: CSEAR

10/09/2014

Excellent service that was provided by the team. The work was completed in a timely manner. I am very pleased with the fast service that they provided.\r

rebeccaa1079107124

Source: CSEAR

16/09/2014

This place was recommended to me by another auto service as being reputable affordable and a place that does high quality work. It was exactly all of those things. They walked me through the entire estimate n every dent scratch . They than…

annaa1024181621

Source: CSEAR

26/09/2014

They did such an excellent job. I am very happy with the results that professional Auto Body did on my car.\r

frankk1568316258

Source: CSEAR

01/10/2014

I receieved excellent service. They were easy to communicate with and they were good at coordinating with my insurance.\r

jamess1601458414

Source: CSEAR

09/10/2014

Once again, they did such an amazing job on my car. Thank you for being so accomodating with my specific needs. You guys are truly amazing.\r

kaylaa640101692

Source: CSEAR

22/10/2014

I am very happy with the service I received. Great work and good prices! They are very professional as well. I will be back.

kellyy1305659213

Source: CSEAR

04/11/2014

I have been a 6th time customer and each time I have been very happy with the repairs done to my car. Thank you again.

joell1471660691

Source: CSEAR

13/11/2014

Professional Auto Body is very honest and I feel like I was giver a very good estimate. They are amazing to work with.

nancy2906315269

Source: CSEAR

19/11/2014

Luis was very honest and up front with the estimate and informed me of my options and provided recommendations on how to save money.

jefferyy1444545461

Source: CSEAR

29/12/2010

Good customer service

Good customer service: We recently had our VW Golf repaired, and we have been very impressed and pleased by the shop's professionalism and willingness to ensure customer satisfaction.

VA GUEST

Source: CSEAR

03/01/2011

Outstanding

Just wanted to thank you again for doing an outstanding job. I am very pleased with the repair work. I am appreciative that you kept the cost to a minimum. Finally, thank you for being so kind and pleasant. You truly demonstrative a level…

Virginiaguest

Source: CSEAR

04/01/2011

Great and wonderful

Great I have used this body shop twice and each time I had a great experience. The adjuster and his assistance kept me updating every two days with what was going on with my car. Both of the cars were ready when they promised and the work…

janyce

Source: CSEAR

06/01/2011

Excellent service

Great service! I've taken my 2007 BMW there twice and will take my car there again. I had excellent service. No problems whatsoever.

tonjakouri

Source: CSEAR

11/01/2011

A+ rating

I first took my VW to Auto Craft, because I was looking up body shops and the majority of the places recommended to me by the insurance company of the person who hit me were rated C- and lower by the Better Business Bureau. Auto Craft had…

GUestVA

Source: CSEAR

12/01/2011

Kind and pleasant

Just wanted to thank you again for doing an outstanding job. I am very pleased with the repair work. I am appreciative that you kept the cost to a minimum. Finally, thank you for being so kind and pleasant. You truly demonstrative a level…

shennah

Source: CSEAR

12/01/2011

Tremendous job

Thank you for doing such a tremendous job in repairing my Benz. I especially want to thank Rene & Silvana for their incredible friendliness and professionalism I will definitely refer you to others. Thank you again

corrinao

Source: CSEAR

18/01/2011

Thank you

Just a short note to thank you and your people for taking care of my car. It looks great. If even feels better. Thank you for the outstanding care and for getting it to me on time for my trip. The trip worked out fine too.

glovato

Source: CSEAR

27/01/2011

Extremely Helpful

27-Jan I wanted to write to express my appreciation for all the work your company did in repairing the damage done to my truck. I keep it excellent condition and you returned it to me in better condition than it was prior to my accident.…

Charita

Source: CSEAR

08/02/2011

Most thankful

I am writing this letter to commend the service provided by Mr. Guy Johnson. Mr. Johnson has assisted my wife, Angela, and me with two of our vehicles. Of particular note was the last time, Aug. 23, when my wife went into the shop to…

Dprothero

Source: CSEAR

23/02/2011

Impressed and pleased

Good customer service: We recently had our VW Golf repaired, and we have been very impressed and pleased by the shop's professionalism and willingness to ensure customer satisfaction.

hildegardeya

Source: CSEAR

04/03/2011

Peace of mind

Thank you so much for the Professional services & refreshing "Perspective." In as much as I was changed by car issues you were able to keep things together despite your own issues. Breathe. Pause. Reflect. I wish you well. Peace and…

slawski2010

Source: CSEAR

18/03/2011

Awesome shop!

What I've experienced exceeded my expectations

dagbugg

Source: CSEAR

23/03/2011

Outstanding care

Just a short note to thank you and your people for taking care of my car. It looks great. If even feels better. Thank you for the outstanding care and for getting it to me on time for my trip. The trip worked out fine too.

judybrooks

Source: CSEAR

25/03/2011

best quality service

I would like to thank you your company for not only fixing my Honda with great technique but also providing me with excellent customer services during the recent event. Although I was not happy and frustrated when I could not have my car…

LaTurdy

Source: CSEAR

30/03/2011

Great deal of attention

I wanted to write and let you know how pleased I am with the work you did on my 2004 Toyota 4-Runner. The car looks splendid and more like it just came off the assembly line rather than an out of a body shop. Your crew here was…

melanie sanders

Source: CSEAR

14/04/2011

Incredible friendliness and professionalism

Thank you for doing such a tremendous job in repairing my Benz.I especially want to thank Rene & Silvana for their incredible friendliness and professionalism I will definitely refer you to others.

heather simmons

Source: CSEAR

21/04/2011

Professional services

Thank you so much for the Professional services & refreshing "Perspective." In as much as I was changed by car issues you were able to keep things together despite your own issues. Breathe. Pause. Reflect. I wish you well. Peace and…

AJBald

Source: CSEAR

27/04/2011

Outstanding job

Especially, I wanted to thank Mr. Luis Pacheco for an outstanding job he has done. During the time my car was in your bodyshop, he informed me regularly providing with detail status and timeframe, as well as answered all of my questions.…

tinatina24014

Source: CSEAR

01/06/2011

Good customer service

Good customer service: We recently had our VW Golf repaired, and we have been very impressed and pleased by the shop's professionalism and willingness to ensure customer satisfaction.

Josefa Arrequin

Source: CSEAR

07/06/2011

Outstanding

I brought my 2009 Audi A5 at the recommendation of my Insurance company. I was toughly impressed. Mr. Flores, treated us like we where gold. He promised my car would be done in 3 weeks. The damage was $7325.26. I told my husband we…

annabarnes

Source: CSEAR

14/06/2011

Above and Beyond

I first took my VW to Auto Craft, because I was looking up body shops and the majority of the places recommended to me by the insurance company of the person who hit me were rated C- and lower by the Better Business Bureau. Auto Craft had…

bettieshiloh

Source: CSEAR

17/06/2011

Thanks again

I am writing this letter to commend the service provided by Mr. Guy Johnson. Mr. Johnson has assisted my wife, Angela, and me with two of our vehicles. Of particular note was the last time, Aug. 23, when my wife went into the shop to…

meghancartern

Source: CSEAR

02/04/2012

False

First of all, I'm unaware of any business that has 100% 5-star reviews...ANY. That should be a hint. This is a REAL review from a REAL person,not an employee. Please read reviews on google. Mine will be bulletpoints, take what you will…

johndoe9898

Source: CSEAR

15/05/2012

Fast

Fast and friendly service.

celesbeau

Source: CSEAR

20/06/2012

Professional Auto Body has been my go-to place to fix all my cars. They do a fantastic job. Recently they restored my 22 year old pickup to showroom new! Great job and it gets lots of compliments.

carloss649

Source: CSEAR

03/07/2012

Great service and professionalism! Thank you!\r

elliss888031147

Source: CSEAR

16/07/2012

They were all great- Bob, Pat, and Brandon. Thanks!\r

eduane6499

Source: CSEAR

17/07/2012

Great experience from Scott initially to home at closing. Thank you!\r

petersonn588

Source: CSEAR

26/07/2012

Quick. Efficient. Reliable. To top it off they do good work and my car looks like new.\r

reecee1257787995

Source: CSEAR

02/08/2012

My 2008 Honda Odyssey looks great after PAB did a great job! I will recommend all my friends to this shop. Great customer service. \r

peytonn1766

Source: CSEAR

07/08/2012

I was referred by my insurance company and I couldn't be happier my Altima looks like new and couldn't even tell where it had been hit.\r

markm641

Source: CSEAR

21/08/2012

Very, very helpful. Thanks. Car was done on time, recommend highly. Wish all body shops are like this one. My experience with Professional Auto Body was great. \r

bonifacee5788

Source: CSEAR

31/08/2012

Thank you so much for allowing Troop 94 to use your property at Raceway Lube Plus for the car wash last Saturday. The Scouts were able to start making a dent in the $2,700 that is required to go to West Virginia next year for the National…

stevens238

Source: CSEAR

06/09/2012

Took longer than expected but happy with results. \r

culbertt7944

Source: CSEAR

24/10/2012

Excellent job for everything. Good promise and due time. Thanks for fixing my car.\r

brianb558

Source: CSEAR

17/12/2012

rought my vw here after a tree fell on it, took a while to get all the parts in, and eventually to get the job done, but they stuck to their estimate and did a good job.\r

sethh298

Source: CSEAR

22/02/2013

Excellent cratfsmanship, Car looks like new!\r

dominiccc

Source: CSEAR

01/03/2013

This is my first time being here, and my experience with professional auto shop was awesome.\r

ruthh235481806

Source: CSEAR

25/03/2013

Excellent. 5 stars all around.\r

diegoo786070418

Source: CSEAR

19/04/2013

Really great shop and friendly, prompt service.\r

duanee2121941950

Source: CSEAR

24/04/2013

Really great work, very courteous and kind and quick!! 5 stars!\r

gravess876481181

Source: CSEAR

01/05/2013

It was a very professional job. I am very pleased!\r

aimeeee

Source: CSEAR

17/05/2013

Excellent job! Body and paint work matched flawlessly. Would highly recommend Professional Auto Body to family & friends.\r

robertt1393330564

Source: CSEAR

22/05/2013

Simply the best! I will be back and recommend this body shop.\r

fredd1877082091

Source: CSEAR

30/05/2013

Thank you so much for all of your professionalism and great detailed care for my Honda (my baby). My kids, 11 & 8, and dog thank you too!\r

mikee1038104961

Source: CSEAR

07/06/2013

Great job and great prices!! Thank you.\r

harveyy840631306

Source: CSEAR

24/06/2013

Everyone was courteous and very friendly. Most importantly, the knowledge and the expertise have been terrific.\r

odalyss461069874

Source: CSEAR

02/07/2013

My car was completed in 2 days, pretty quick for this job. Great quality work and service!\r

audreyy522211287

Source: CSEAR

04/07/2013

Great workmanship, work done in timely manner and everything was good + more! Very happy customer, will do business again. Thanks!\r

frankk1147245360

Source: CSEAR

15/07/2013

Great shop! So glad to have my car ready on time, very nice.\r

lewiss1506074320

Source: CSEAR

02/04/2013

My BMW looks brand new again! Many thanks to the incredible staff!\r

zoeyy964525549

Source: CSEAR

04/04/2013

They have repaired vehicles for my family for many years!! I am very satisfied, as always :)\r

normaa42496934

Source: CSEAR

10/04/2013

Very happy, great job!! Nice work and I highly recommend the work here. Very good prices as well.\r

scottt865549154

Source: CSEAR

12/04/2013

Everyone was extremely helpful and polite. Even though I came back three times it was well worth it. I am glad I chose these guys- I checked them out online before and I came partially because of the great reviews=)\r

mercedess2005720112

Source: CSEAR

01/08/2013

Very happy, great job! My classic BMW looks good as new. Thank you so much!\r

adann5344

Source: CSEAR

07/08/2013

I have had several repairs made to my car and was very impressed and satisfied with all occasions.\r

lawrencee75383629

Source: CSEAR

09/08/2013

Awesome and very professional! Definitely recommend PAB to all!\r

bradd1871325510

Source: CSEAR

21/08/2013

Service was very good and I found the entire experience to be satisfactory!\r

deborahh1992302630

Source: CSEAR

27/08/2013

Service was very good, on time, very courteous, and honest. Thank you.\r

crystall1345583114

Source: CSEAR

10/09/2013

Service was very good and I found the entire experience to be satisfactory!\r

germainee

Source: CSEAR

20/09/2013

I have been a customer for 25 years and have alwasy found this shop to be fair and honest. Also, the work has been excellent.\r

angelaa1993546545

Source: CSEAR

04/10/2013

Great customer service! Great website and hourly rates posted help sell the shop. Alan did 2 way metro ride, explained all work! Great metal, great paint! Price matched estimate exactly!!\r

charliee620661389

Source: CSEAR

10/12/2014

I would use this company again and again. And I will be happy to provide referrals if needed. You guys deserve it.

alyssaa111076042

Source: CSEAR

11/10/2013

Excellent work and shop! Highly recommend.\r

tiffanyy827566733

Source: CSEAR

23/10/2013

Loved the Supreme Pizza and great service.Will be visiting again.\r

josee1567275667

Source: CSEAR

06/11/2013

Enjoyable experience and great job! Thank you.\r

phylliss1154856625

Source: CSEAR

15/11/2013

This is the 3rd or 4th time that I have been a customer of Professional Auto Body and I highly recommend them without hesitation. Their Auto Body work is perfect, as is their customer service. Thanks! Prices are also very reasonable!\r

joshuaa183957177

Source: CSEAR

21/11/2013

Great service! Done on time and car looks better than expected and at a great price. I'll bring all my work here from now on. Thanks for everything.\r

briann512947688

Source: CSEAR

27/11/2013

I recently had repairs done at PAB. They had a rental car waiting for me. They were very thorough asking what I was expecting from my repairs and I got exactly what I needed, and paid for. When I picked up the car, it was not driving…

davidd79988723

Source: CSEAR

03/12/2013

My Toyota Rav 4 was recently damaged and I took it to Professional Auto Body for an estimate. The estimate was free and I was able to take the car whenever I wanted. Audrey at the front desk is AMAZING. She is so helpful and kept me up to…

bobee1032980134

Source: CSEAR

07/12/2013

Audrey was so helpful in getting my car fixed. I was in getting my car fixed. I was in a car accident where the other drive was at fault, and her insurance company did everything they could to stall and make it difficult. VIP was there for…

scottt1999443938

Source: CSEAR

13/12/2013

Great friendly service. I had my 2008 Scion fixed after someone backed into the side of my car. They were easy to work with, finished my car on time and it looks as good as new. I also had them replace a torn seatbelt while it was in the…

rubyy546302646

Source: CSEAR

24/11/2014

Professional service! They did such a great job on a budget I had. I would recommend you folks to my family and friends.

williee381420640

Source: CSEAR

27/12/2013

Excellent, my lexus looks brand new! I will keep on bringing it here as long as they keep on making it look like this.\r

amyy503901972

Source: CSEAR

30/12/2013

Excellent services and the follow up was nice of them. The best I would recommend this to anybody that needs the service.\r

edwardd831700457

Source: CSEAR

07/01/2014

Excellent service, my car looked like new! Would highly recommend for any car repairs! Thank you\r

edwardd716481861

Source: CSEAR

16/01/2014

On time, good work and great service. The service Mr. Minh provided was professional and on time. Workmanship was beyond my expectations.\r

randyy1980991152

Source: CSEAR

23/01/2014

My car looks great after its rust and wrinkles were repaired. Service was friendly and the loaner car worked. Very good, thanks Mr. Minh!\r

deniss722206821

Source: CSEAR

31/01/2014

The body shop was very accommodating and the car looks great. Very well done and all at a great price. Very friendly staff and easy pick up!\r

tinaa649792505

Source: CSEAR

05/02/2014

Luis was great! Great job on my Altima. We were very pleased with the work done on the car. Excellent service, thank you.\r

normaa66139832

Source: CSEAR

21/02/2014

The work was done as requested and in a timely manner. Thanks for the ride to the metro station. It saved me a long walk. I will be back in the future.\r

paulaa1230159249

Source: CSEAR

06/03/2014

I always get great friendly and fast service at Professional Auto Body. Everyone was polite and nice. Thank you for all your help.\r

hendersonjames7620

Source: CSEAR

12/03/2014

Professional Auto Body did a lot of work for me over the years. I am always pleased with the service I receive. They always do a great job! I will continue to do business with them!\r

devynn302291622

Source: CSEAR

20/03/2014

My car looks great! It was done on time, as promised. You guys went above and beyond with the small details, like the tow hook cover. Thank you for all your hard work.\r

emilyy1816893099

Source: CSEAR

28/03/2014

You guys were great! I was provided exceptional service. I will use Professional Auto Body again. Many thanks!\r

daniell2014708410

Source: CSEAR

08/04/2014

Absolutely outstanding service! Four years ago we had body work done, so our decision to have our Honda Accord body work done at Professional Auto Body again was justified. There is no higher recommendation than to be a repeate customer!…

margott938312897

Source: CSEAR

18/04/2014

Everyone I met was professional, helpful and understanding. Fast work at a great price! They did an awesome job on my car!!\r

adamm13038154

Source: CSEAR

29/04/2014

Excellent service and repair. The staff was very helpful, honest and friendly. I will be back. Thank you all so much.\r

kwamee

Source: CSEAR

07/05/2014

You guys were awesome! I was always informed on the status of my car. Great finish and service. The car looks amazing.\r

mrgoodlove

Source: CSEAR

22/05/2014

My car looks great! It looks like it was never in an accident. Thank you so much for doing such a wonderful job on my car and having amazing customer service as well.\r

richardd567074834

Source: CSEAR

04/06/2014

Very nice! Good work. Everything was very much appreciated. I am new to the area and I am so thankful I found you guys online. I am very happy!\r

harryparker35

Source: CSEAR

13/06/2014

Great! A great job on my car! Thank you!\r

johnn713340805

Source: CSEAR

21/06/2014

Avoid this place unless your insurance is paying for everything. There ARE hidden fees and charges. Basically, if the owner of the place, Mr. Minh, who thinks he is God, believes you are a good person, he gives you a reasonable price. If…

kirilk

Source: CSEAR

24/06/2014

Professional Auto Body did a great job. Highly recommended! Thank you again for everything. Amazing!\r

robertt457403613

Source: CSEAR

04/07/2014

The shop was very reasonable prices, and was able to accommodate a small paint job on a short notice. The work was done relatively quickly, and was done well. Thank you very much for your efforts!\r

florencee1626887707

Source: CSEAR

11/07/2014

Professional Auto Body is very good. Slight delay due to holiday but otherwise excellent service! Car looks great!\r

dessiee

Source: CSEAR

21/07/2014

The technicians are helpful and cheerful and I have always been happy with the work done on my car.\r

ritaa1974984248

Source: CSEAR

25/07/2014

I was referred to you by Troy in the service department over at Alexandria Hyundai. Thank you for everything.\r

thomass1138526521

Source: CSEAR

05/08/2014

Car work was completed on time. The examinations of the work are excellent job done. Employees very courteous. I would recommend this business highly.\r

jasicaa1910444390

Source: CSEAR

18/08/2014

I get the car better than before. They have great customer service and are top quality. I will be recommending to all others.\r

edwardd377347145

Source: CSEAR

25/08/2014

Everyone was professional and provided excellent service with a smile. The whole process was quick and easy. I am so happy to have my car back. It looks great! Thank you!\r

agathaf

Source: CSEAR

27/07/2012

good task

Quick. Efficient. Reliable. To top it off they do good work and my car looks like new.

Reece E

Source: INPAG

02/03/2013

Great job

This is my first time being here, and my experience with professional auto shop was awesome.

RUTH h

Source: INPAG

03/04/2013

Great staff

My BMW looks brand new again! Many thanks to the incredible staff!

Zoey y

Source: INPAG

12/04/2013

Extremely helpful

Everyone was extremely helpful and polite. Even though I came back three times it was well worth it. I am glad I chose these guys- I checked them out online before and I came partially because of the great reviews=)

Mercedes s

Source: INPAG

12/03/2014

Always pleased

Professional Auto Body did a lot of work for me over the years. I am always pleased with the service I receive. They always do a great job! I will continue to do business with them!

Devyn N

Source: INPAG

21/03/2014

Above and beyond

My car looks great! It was done on time, as promised. You guys went above and beyond with the small details, like the tow hook cover. Thank you for all your hard work.

EMILY Y

Source: INPAG

19/04/2014

Great job

Everyone I met was professional, helpful and understanding. Fast work at a great price! They did an awesome job on my car!!

ADAM M

Source: INPAG

08/05/2014

Amazing

You guys were awesome! I was always informed on the status of my car. Great finish and service. The car looks amazing.

mr g

Source: INPAG

04/06/2014

Very happy.

Very nice! Good work. Everything was very much appreciated. I am new to the area and I am so thankful I found you guys online. I am very happy!

Harry P

Source: INPAG

22/06/2014

NOT happy

I had to call them over and over before they'd take my call, and then overcharged me on everything. I wish I took my car somewhere else.

Kiril K

Source: INPAG

05/07/2014

The shop was

The shop was very reasonable prices, and was able to accommodate a small paint job on a short notice. The work was done relatively quickly, and was done well. Thank you very much for your efforts!

FLORENCE E

Source: INPAG

21/07/2014

The technicians

The technicians are helpful and cheerful and I have always been happy with the work done on my car.

RITA A

Source: INPAG

26/07/2014

I was referred

I was referred to you by Troy in the service department over at Alexandria Hyundai. Thank you for everything.

THOMAS s

Source: INPAG

18/08/2014

I get the car

I get the car better than before. They have great customer service and are top quality. I will be recommending to all others.

EDWARD d

Source: INPAG

29/08/2014

Honest

They are very professional, great customer service. This auto body shop is the best in the business, very honest people here. The sales associate made everything easy and pain free. Thank you for everything.

Callum m

Source: INPAG

17/09/2014

This place was recommended

This place was recommended to me by another auto service as being reputable affordable and a place that does high quality work. It was exactly all of those things. They walked me through the entire estimate n every dent scratch . They than…

ANNA a

Source: INPAG

02/05/2013

Very professional

It was a very professional job. I am very pleased!

Aimee e

Source: INPAG

18/05/2013

Excellent job!

Excellent job! Body and paint work matched flawlessly. Would highly recommend Professional Auto Body to family & friends.

ROBERT t

Source: INPAG

30/05/2013

Professional

Thank you so much for all of your professionalism and great detailed care for my Honda (my baby). My kids, 11 & 8, and dog thank you too!

Mike E

Source: INPAG

02/10/2014

I receieved excellent service

I receieved excellent service. They were easy to communicate with and they were good at coordinating with my insurance.

James s

Source: INPAG

23/10/2014

I am very happy

I am very happy with the service I received. Great work and good prices! They are very professional as well. I will be back.

kelly y

Source: INPAG

05/11/2014

I have been a 6th time customer

I have been a 6th time customer and each time I have been very happy with the repairs done to my car. Thank you again.

JOEL L

Source: INPAG

19/11/2014

Luis was very honest

Luis was very honest and up front with the estimate and informed me of my options and provided recommendations on how to save money.

JEFFERY y

Source: INPAG

11/12/2014

I would use this company

I would use this company again and again. And I will be happy to provide referrals if needed. You guys deserve it.

Alyssa A

Source: INPAG

16/11/2013

Highly recommend

This is the 3rd or 4th time that I have been a customer of Professional Auto Body and I highly recommend them without hesitation. Their Auto Body work is perfect, as is their customer service. Thanks! Prices are also very reasonable!

JOSHUA A

Source: INPAG

22/11/2013

Done on time

Great service! Done on time and car looks better than expected and at a great price. I'll bring all my work here from now on. Thanks for everything.

BRIAN n

Source: INPAG

28/11/2013

He Was Willing To Take Care of The Problem

I recently had repairs done at PAB. They had a rental car waiting for me. They were very thorough asking what I was expecting from my repairs and I got exactly what I needed, and paid for. When I picked up the car, it was not driving…

David d

Source: INPAG

04/12/2013

If anything happens to my car, this is my first stop.

My Toyota Rav 4 was recently damaged and I took it to Professional Auto Body for an estimate. The estimate was free and I was able to take the car whenever I wanted. Audrey at the front desk is AMAZING. She is so helpful and kept me up to…

Bobe E

Source: INPAG

08/12/2013

Highly recommended for making a stressful situation so much easier

Audrey was so helpful in getting my car fixed. I was in getting my car fixed. I was in a car accident where the other drive was at fault, and her insurance company did everything they could to stall and make it difficult. VIP was there for…

SCOTT t

Source: INPAG

24/06/2013

Very friendly

Everyone was courteous and very friendly. Most importantly, the knowledge and the expertise have been terrific.

Odalys S

Source: INPAG

05/07/2013

Great workmanship

Great workmanship, work done in timely manner and everything was good + more! Very happy customer, will do business again. Thanks!

FRANK K

Source: INPAG

02/08/2013

Very happy!

Very happy, great job! My classic BMW looks good as new. Thank you so much!

adann534 4

Source: INPAG

10/08/2013

Awesome

Awesome and very professional! Definitely recommend PAB to all!

BRAD d

Source: INPAG

22/08/2013

Service was good

Service was very good and I found the entire experience to be satisfactory!

DEBORAH h

Source: INPAG

11/09/2013

Service was good

Service was very good and I found the entire experience to be satisfactory!

GERMAINE E

Source: INPAG

11/10/2013

Excellent work!

Excellent work and shop! Highly recommend.

TIFFANY y

Source: INPAG

14/12/2013

Car looks good as new

Great friendly service. I had my 2008 Scion fixed after someone backed into the side of my car. They were easy to work with, finished my car on time and it looks as good as new. I also had them replace a torn seatbelt while it was in the…

RUBY Y

Source: INPAG

28/12/2013

Excellent!

Excellent, my lexus looks brand new! I will keep on bringing it here as long as they keep on making it look like this.

AMY y

Source: INPAG

31/12/2013

Excellent

Excellent services and the follow up was nice of them. The best I would recommend this to anybody that needs the service.

EDWARD D

Source: INPAG

08/01/2014

Thank you

Excellent service, my car looked like new! Would highly recommend for any car repairs! Thank you

Edward D

Source: INPAG

17/01/2014

On time!

On time, good work and great service. The service Mr. Minh provided was professional and on time. Workmanship was beyond my expectations.

Randy Y

Source: INPAG

24/01/2014

Car looks great

My car looks great after its rust and wrinkles were repaired. Service was friendly and the loaner car worked. Very good, thanks Mr. Minh!

Denis S

Source: INPAG

01/02/2014

Very accommodating

The body shop was very accommodating and the car looks great. Very well done and all at a great price. Very friendly staff and easy pick up!

TINA A

Source: INPAG

15/05/2012

Fast And Friendly

Fast and friendly service. Would definitely use their services again.

celeste b

Source: INPAG

18/12/2012

good job

rought my vw here after a tree fell on it, took a while to get all the parts in, and eventually to get the job done, but they stuck to their estimate and did a good job.

seth h

Source: INPAG

25/03/2013

Excellent

Excellent. 5 stars all around.

Diego o

Source: INPAG

05/04/2013

Very satisfied

They have repaired vehicles for my family for many years!! I am very satisfied, as always :)

Norma A

Source: INPAG

20/04/2013

Great service

Really great shop and friendly, prompt service.

DUANE E

Source: INPAG

24/04/2013

Great work

Really great work, very courteous and kind and quick!! 5 stars!

GRAVES s

Source: INPAG

14/05/2013

Very good service

Very good services! Warm and kind reception!! Glad to bring my business here.

Edith h

Source: INPAG

22/05/2013

The best

Simply the best! I will be back and recommend this body shop.

Fred d

Source: INPAG

08/06/2013

Great job

Great job and great prices!! Thank you.

Harvey y

Source: INPAG

02/07/2013

Very Happy!

My car was completed in 2 days, pretty quick for this job. Great quality work and service!

AUDREY Y

Source: INPAG

15/07/2013

Great shop

Great shop! So glad to have my car ready on time, very nice.

Lewis s

Source: INPAG

08/08/2013

Repeat customer

I have had several repairs made to my car and was very impressed and satisfied with all occasions.

LAWRENCE e

Source: INPAG

06/02/2014

Outstanding service

Luis was great! Great job on my Altima. We were very pleased with the work done on the car. Excellent service, thank you.

NORMA A

Source: INPAG

22/02/2014

Thanks for the ride

The work was done as requested and in a timely manner. Thanks for the ride to the metro station. It saved me a long walk. I will be back in the future.

PAULA a

Source: INPAG

07/03/2014

Fast service.

I always get great friendly and fast service at Professional Auto Body. Everyone was polite and nice. Thank you for all your help.

James H

Source: INPAG

24/10/2013

Great service

Loved the Supreme Pizza and great service.Will be visiting again.

JOSE E

Source: INPAG

07/11/2013

Enjoyable experience

Enjoyable experience and great job! Thank you.

PHYLLIS S

Source: INPAG

28/08/2013

Very courteous

Service was very good, on time, very courteous, and honest. Thank you.

CRYSTAL L

Source: INPAG

21/09/2013

25 years

I have been a customer for 25 years and have alwasy found this shop to be fair and honest. Also, the work has been excellent.

ANGELA a

Source: INPAG

05/10/2013

Great customer service!

Great customer service! Great website and hourly rates posted help sell the shop. Alan did 2 way metro ride, explained all work! Great metal, great paint! Price matched estimate exactly!!

Charlie E

Source: INPAG

01/11/2013

Looks better

Absolutely stunning results. Looks better than new! Fast, efficient. Perfect job!

NATHAEL l

Source: INPAG

29/03/2014

Many thanks

You guys were great! I was provided exceptional service. I will use Professional Auto Body again. Many thanks!

Daniel l

Source: INPAG

09/04/2014

Outstanding

Absolutely outstanding service! Four years ago we had body work done, so our decision to have our Honda Accord body work done at Professional Auto Body again was justified. There is no higher recommendation than to be a repeate customer!…

MARGOT t

Source: INPAG

30/04/2014

Thank you

Excellent service and repair. The staff was very helpful, honest and friendly. I will be back. Thank youThank you

Kwame e

Source: INPAG

23/05/2014

Amazing

My car looks great! It looks like it was never in an accident. Thank you so much for doing such a wonderful job on my car and having amazing customer service as well.

RICHARD d

Source: INPAG

14/06/2014

Great!!!

Great! A great job on my car! Thank you!

John n

Source: INPAG

25/06/2014

Always good

Professional Auto Body did a great job. Highly recommended! Thank you again for everything. Amazing!

ROBERT T

Source: INPAG

12/07/2014

Very good

Professional Auto Body is very good. Slight delay due to holiday but otherwise excellent service! Car looks great!

DESSIE E

Source: INPAG

06/08/2014

Great work!

Car work was completed on time. The examinations of the work are excellent job done. Employees very courteous. I would recommend this business highly.

Jasica a

Source: INPAG

26/08/2014

Excellent service.

Everyone was professional and provided excellent service with a smile. The whole process was quick and easy. I am so happy to have my car back. It looks great! Thank you!

Agatha s

Source: INPAG

11/09/2014

Excellent service

Excellent service that was provided by the team. The work was completed in a timely manner. I am very pleased with the fast service that they provided.

REBECCA a

Source: INPAG

26/09/2014

They did such

They did such an excellent job. I am very happy with the results that professional Auto Body did on my car.

FRANK k

Source: INPAG

10/10/2014

Once again

Once again, they did such an amazing job on my car. Thank you for being so accomodating with my specific needs. You guys are truly amazing.

Kayla a

Source: INPAG

13/11/2014

Professional Auto Body

Professional Auto Body is very honest and I feel like I was giver a very good estimate. They are amazing to work with.

Nancy y

Source: INPAG

25/11/2014

Professional al

Professional service! They did such a great job on a budget I had. I would recommend you folks to my family and friends.

WILLIE e

Source: INPAG

03/11/2015

I am very happy to report that all the positive, online reviews of Professional Auto Body/Alexandria - as well as the enthusiastic recommendation of my Hyundai auto dealer - were proven true when I picked up my car this morning. I'm pretty critical and curmudgeonly and yet I could not be more pleased. The car looks as good as new, the price for the work was very reasonable, the communication was excellent and the people with whom I dealt couldn't have been nicer and more professional. What do you know - something good CAN come out of something bad....

Douglas Welty

Source: GPLAC

25/11/2015

Horrible experience! I took my 2003 BMW to Professional Auto Body to repair and paint my trunk. When I went to pick-up my car I immediately noticed the body shop re-used existing "M" and "5" emblems even though my insurance paid for new emblems. They installed the trunk BMW roundel using double sided tape instead of buying grommets for less than $1. The paint quality was terrible due to a bad job sanding and buffing. I have returned my car three (3) times to repair the paint and each time they fix a small area instead of fixing the whole trunk. Mr. Minh has no quality assurance process. Calling this place is a waste of time as know one answers the phone or return voice mails. I would avoid this place at all cost.

Christian Pol

Source: GPLAC

16/11/2015

They repaired my brand new car with excellent care and customer service. I highly recommend PAB!

chris hamby

Source: GPLAC

08/01/2015

I (CHARA) GOT HAIL ALL OVER MY 350Z '08, AND THIS GUYS TOOK KARE OF IT, THEY PAINTED ALL OVER(3 STAGE BLUE PEARL) AND LOOKS SUPER GREAT, EVEN THE CLEAR LOOKS BETTER THAN FACTORY,SLICK & SHINE.... I REALLY RECOMEND PROFESSIONAL AUTO BODY, GREAT SERVICE WARRANTY, AND VERY FLEXIBLE PRICES...TXS GUYS..

hugo vidales

Source: GPLAC

10/07/2013

I was absolutely impressed with Professional Auto Body. I had several estimates done for my car, and they offered the best price. They were friendly, flexible, and they finished the job in just a few days. Honesty and integrity is very important in this business because there are alot of places that offer high estimates and unnecessary repairs, but Professional Auto Body went beyond my expectations. Mr Minh the owner is a wonderful man of integrity who has been in the business for 23 years. I highly recommend this place. For more reviews of this place, see Yahoo local (they have more than Yelp).

Willie Tinsley

Source: GPLAC

17/11/2013

I was referred to Luxury Imports not too long ago. Just brought my car here for my first major repair since I bought my 2008 Pontiac G6. I knew I needed a brake job, but wasnt sure exactly what it was. Tey diagnosed it just needed new brake pads, simple repair, Tey also cleaned up where the part was rubbing the rotor causing the brakes to squeak (for free). I am positive they will not rip me off. They will not try and tell you somethings wrong with your car, when it really isn't needed like most dealers & repair shops.
They do great work, for great prices. I highly recommend Tey and Dennis for all maintenance and repairs.

Ashley H.

Source: YELP

03/03/2013

Extremely solid group. Tey truly is second to none. Great work, great prices. I have used these guys for approx. 10 years and give a full recommendation. I bought my car from them and they service all of my families vehicles. Thanks fellas
Charles A.

Charles N Ana A.

Source: YELP

23/09/2012

I was referred to luxury imports when I first moved here in 2008. We take all 3 cars (BMW, Nissan Pathfinder, Acura TL) to Tay and Dennis. The service we receive is beyond excellent. I am always assured that he will only fix what is necessary and at a reasonable price. As long as I live here they will get my business. I highly recommend Luxury Imports for all of your car care needs.

Jane Q.

Source: YELP

16/08/2012

Dennis and Tey have been taking care of all 3 of my cars for years. My 2000 Nissan Maxima has over 310,000 miles on it partly because of the quality worked performed at affordable prices Luxury has to offer!!... They are a bit off the beaten path, but well worth the time to find them!!

'Allen' H.

Source: YELP