01/10/2014

Coming off the mighty Route 89A, we got a dashboard alert that we had a low tire. We pulled to the side of the road and discovered a fast leak - a nail! Twin Lakes Auto was the first shop off of the 89A, so we stopped.
Not sure of the mechanic's name, but he quickly came out and helped us. They do not do tires, so the help was minimal - he aired our tire up - and referred us down the road to Discount, said to mention them and they would hook us up.
We were coming from Sedona, from Los Angeles, and really had no clue what was where in Prescott. They gave us directions to the 69, and to Discount Tire.
THANK YOU!!!!

Jack C.

Source: YELP

06/06/2015

Went down to see Bill about a check engine light. 2 other mechanics in town wanted me to pay $105 just to have it looked at. Bill did it for free and charged me $37.50 for my air intake valve on the fuel injection and a cleaning. I'm not going to go anywhere else to have my truck worked on. When you talk to him you feel like he's being honest with you. Do yourself a favor and go to Twin Lakes.

Jason K.

Source: YELP

15/10/2015

Bill is great. He only does what needs to be done and he does it fast. Excellent service for a reasonable price. You can't go wrong with Twin Lakes.

Darla W.

Source: YELP

16/09/2014

Called to inquire about getting a used car checked. SOunds like a great guy who is really busy because he does great work. Can't wait to give him business.

Michelle W.

Source: YELP

06/01/2015

On Friday, 12-19-14, I had the opportunity to visit Bill Benson at this excellent repair shop. I was en route to California from Texas and had stopped in Prescott to visit family. The night before I was to leave for CA, my engine light came on. Fearing the worse, I spent the evening searching for reputable service centers in the area. Fortunately, I read good reviews about Twin Lakes Auto Service and called them about my problem. Bill was very helpful over the phone and encouraged me to bring my car in for analysis. I did so first thing in the morning and he scoped my car to determine the problem. He determined that my problem was most likely being caused by the freezing weather and the SAE of my oil. Story short, he was able to clear the problem codes and get me on my way to CA. He felt the problem would not return due to the warmer weather there and so far he was spot on. The amazing part is he did not charge me for his time or diagnosis. He was a tremendous help and I would highly recommend this shop for an honest evaluation of your mechanical problem. Thanks Bill!!

Randy A.

Source: YELP

21/03/2014

I couldn't agree more with the other two reviewers. Bill is truly the best mechanic I have ever had the pleasure of doing business with. He is honest, fair and completely knowledgeable in his field. When I get my bill at the end, it's usually less or exactly what he quoted me initially, never more than I was told. Where have you ever experienced that with a mechanic shop? I will never take my car to anyone else in town. I highly recommend his services to anyone who is currently dissatisfied with their mechanic. You wont be disappointed!

Amy M.

Source: YELP

03/10/2012

I second the review of Bill's character. He is a find as a human being. Add to that twenty plus years experience as a dealership mechanic, so that he has the skills to diagnose and fix even esoteric problems. The Twin Lakes Cafe is a great place to eat, also, and his gas prices are good.

Dan L.

Source: YELP