16/10/2012

Bad Service, Do Not Recomend This Shop

Got my car repaired at this place! Manager swore if I had any issues afterwards to come back and address them. Well, three weeks later I came back because my vehicle was not assembled correctly! Unfortunately that same manager have changed his tone with me and he pointed me back to my insurance. What a joke! They are sweet to you at first and as soon as they get paid customer service is out the door. Bolts, clips missing, unfinished job on some parts od the vehicle, had to come back after innicial complition day. Nightmare!

780oakly

Source: YPAGE

23/04/2016

We had our car serviced at Car Star - R&R Collision. They were referred by our insurance company. The Customer Service was outstanding! They kept us updated throughout the repair and had it completed on time, as promised. The Owner, John O'Hara, personally inspected our vehicle after repairs were completed and gave us a lifetime warrenty on all services. John is personable, courtious and thorough, as his staff. The shop is clean and comfortable. Also, the shop has a family atmosphere where everyone is friendly as well as professional. That's not easy to find in this day and age.

Sheila Fox

Source: GPLAC

18/04/2016

Extremely unsatisfied they had my car for 2 days short of 3 months on an estimate of 4900 dollars when i got the car back they hadnt replaced a thing just tried to half ass it the rims are still scratched the brake lines and suspension still squeek its a 2015 with 20k miles on it there customer service is absolute dogshit the only good part was levi tries to help out but the owner just wants to make the extra buck so he cant i would not recommend this place to anyone in florida and my 76000 youtube followers will all know what this place is about

adam Sell

Source: GPLAC

10/04/2014

I went to this place for repairs and received a quote from a guy named John who said he was the owner. He did not deliver on time and every time I stopped by his place to get my car he was busy on the phone taking to women or laughing about pictures on the net. I finally got my got and I had problems. When I tried to take it back he said it was all done and after much discussion he finally fixed my complaint. I would not use his shop.

John Stone

Source: GPLAC