17/07/2015

From start to finish, they had some of the best customer service I've ever seen. I had a very minor fender bender and just needed to get my bumper fixed so I dropped my car off at 8 and was supposed to be picked up by enterprise at 815. I sat there until 9 and no one had showed up so the receptionist personally called for me and even got me an upgrade! Every time I called to check in they were always extremely pleasant and friendly and they had my car done right on time. I picked up my car and was extremely happy. I did notice that there were swirl marks and scratches on my car that weren't there before (I have a brand new car so I'm over the top picky) and they told me to bring it in so they could fix it with no questions asked. They even changed around their schedule so I could get it done at my convenience! Amazing business, I'll be sure to not only take my car there for any body work needed but suggest everybody to use you!

Emma Leahy

Source: GPLAC

03/07/2014

Car broke down and local PD had it towed by Bump & Grind as they are the contracted towing company for the town of Kingston NH. They are using this to price gouge and the "customer" is powerless to do anything. The normal price for the same tow in this quiet rural area is $85. They initially said the charge would be $220, cash. After correcting the charge for an extra day storage and a discount they "only" charged us $150. This is just wrong at every level. This is price gouging. Shame on the town of Kingston for allowing this continue given the predatory practices of this business. If they are so unethical as to gouge folks like me one can only assume that they will do the same with their other customers. Who knows what corners they are cutting when doing body repair work. Honest businesses are honest even when they could get away with dishonesty. Exploitative businesses that gouge when they can get away with it one has to assume will do so in most every way that they can

Joe O'Sullivan

Source: GPLAC

06/01/2015

Fantastic work, had a small issue but they fixed it no problem. The tow was typical price and roger the owner was the towtruck driver that pulled me out of the woods and the person who returned my truck to me. I would recommend bump and grind to anyone

J Johnson

Source: GPLAC

20/01/2015

Our whole family has used Bump and Grind for 20 years. They are honest and do high quality work. We would recommend them to anyone!

Robin Webster

Source: GPLAC

17/06/2010

I have been doing business with Bump and Grind auto repair for many years-- Between winters and teens we have had our share of accidents- and Roger- the owner, has made his service complete and quick. He works with insurance, and make you feel calm when you are facing crush metal-- When you are in an accident it is hard to know what to do and where to go-- not for my family we just have it towed to Kingston and put our trust in Roger and his staff! Thanks again-- and we will be by to pick up Allie's car.

A Google User

Source: GPLAC