I had the absolute worst week ever and to top it off out of nowhere on my way to work at 8:30am my car starts making a very loud banging noise... I pulled into 2 other repair shops and was told they can't help me today BUT not to drive my vehicle... on my way down rt 20 I see DT Automotive...I pulled in ready to have a nervous breakdown... I was greeted by the absolute most polite and compassionate lady at the desk when I just lost it... she gave me a moment to compose myself...
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Sarah Emily
Source: FBOOK
07/11/2015
Excellent customer service! You can trust Paul and his staff! They do what's best for the customer.
Robin Craft
Source: FBOOK
24/03/2014
thank you, to paul , and his crew for the work they did on my car !!! you are the best !!!!
Ralph Flick
Source: FBOOK
31/05/2013
Great family business with great service. If you are ever in need for a repair, this is the place to go!
Joanne Schwarz
Source: FBOOK
13/05/2015
Good experience for my first visit . I will go back for more future repairs :)
Xavier Laracuente
Source: FBOOK
16/12/2013
Great place! Good honest work. Highly recommend.
Erika Hall
Source: FBOOK
04/11/2014
Great service. Went above and beyond
Mike Fournier
Source: FBOOK
13/10/2014
Awesome people highly recomme
Roger James Aldrich
Source: FBOOK
27/10/2015
Chase Pracukowski
Source: FBOOK
21/06/2015
Paul Marengo Jr.
Source: FBOOK
23/04/2015
Scott Dean
Source: FBOOK
22/04/2015
Jenna Leigh Dean
Source: FBOOK
20/04/2015
Diane Barlow
Source: FBOOK
05/01/2014
Marissa Krause
Source: FBOOK
18/11/2013
Gustavo Rodrigues
Source: FBOOK
15/11/2013
Herman Barlow
Source: FBOOK
16/10/2013
Clare Kim
Source: FBOOK
16/10/2013
Kristie Varone
Source: FBOOK
16/10/2013
Tutti Soucy
Source: FBOOK
14/10/2013
Jeremy Johnson
Source: FBOOK
05/06/2016
Only good thing is a friendly manager yet speaks with vague details. Notably because the work performed on the car was menial and car returned with new scratches and scuffs. Upon evaluation by a highly rated Subaru auto body, it became evident that DT takes shortcuts, leading to future problems. Unreliable. Days between calls about my cars status. Lux Auto really drags them down, seems like reasonable people coerced by rude salesmen.
Skye Budney
Source: GPLAC
05/01/2016
I have been doing business with Paul and his staff for over 10 years and I can honestly say that they operate with 100% INTEGRITY which can be uncommon in the automotive repair business. They are experts in fixing it right the first time and I have never hesitated to recommend DT to friends and family. Don McEwen, General Manager-Clay Chevrolet/Clay Hyundai.
Don McEwen
Source: GPLAC
27/11/2015
Paul is the best! He always treats us with respect. Explains everything thoroughly. Very honest guy and his staff is terrific! Highly recommend them.
Artful Flower
Source: GPLAC
10/08/2016
Great service with honest folks.
Kasen Kenney
Source: GPLAC
02/11/2015
Finally an honest mechanic!! Paul was great and explained everything he did to my mom's car...no price gouging no unnecessary work done!
Andrea Carpenter
Source: GPLAC
02/07/2015
Out of nowhere my car begins to jerk and a loud banging noise is hear coming from the front of my car (I am on my way to work and no where near my "usual" repair shop) so I pull into the closest auto repair shop I can find, they tell me they can't help me till the end of the week but not to drive my car... I pull into another repair shop and hear sorry our bays are full. I am ready to loose my mind because I know nothing about cars and need to be at work now. I pull into DT Automotive, right near the shop I just left... I am ready to have a breakdown at this point, thinking my car is going to need thousands in work. I was greeted by the nicest lady possible when I come in so of course I break down crying, I couldn't hold it in any longer, she gives me a moment and during that time Paul comes from the back and takes my keys, he takes my car in right away... after about 15 minutes I have composed myself, Paul came over to let me know that it is a simple fix and not to worry, he said he can take care of it. Not only did he take car of it but he made it so I could drive my car to work that morning and come back the following day AFTER work when THEY were CLOSED to do the work since I have to work when they are open. I am amazed at the honesty and compassion this repair shop has... it was just 6 bolts that were missing, (BUT it was very insafe for me to be driving it) it was a very cheap fix, he could have made up any problem and I would have believed it since I know nothing about cars. I highly recommend this place as they have now made a repeat customer out of me!!!
Sarah M.
Source: YELP
28/04/2010
Paul and his mechanics are simply awesome. They are totally honest, professional and fair. They put a new clutch in my Outback quickly, didn't over charge me and got me back on the road the same afternoon. They even gave me a ride to a nearby barnes and noble's where I could hang out and get work done. If I lived in Worcester, I wouldn't take my car to anyone else. I can't thank them enough.
Justin F.
Source: YELP
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